B - Production Support » Maybank Support » Maybank RCAS Support

December 13, 2018

11:48 Support #9024 (User Acceptance Test): SCP ID :##4819##] : 20181212/PROD/RCAS/ Pin Mailer_Export E...

Root Cause :
Current system behavior show all the details in "-" when no token bind to that user. Confirmed by Mayb... Ngoh Chee Onn

09:54 Support #9022 (Closed - End of life cycle): SCP ID :##4818##] : 20181212/PROD/RCAS/ Pin Mailer_'R...

Issue closed in SCP. Zahir Abd Latif

09:27 Support #9022: SCP ID :##4818##] : 20181212/PROD/RCAS/ Pin Mailer_'Reset By' Not showing the corr...

Hi Zahir, Please help to close this ticket.
RCMS will look for this issue Stephanie Sufrapto

December 12, 2018

22:52 Support #9024 (Closed - End of life cycle): SCP ID :##4819##] : 20181212/PROD/RCAS/ Pin Mailer_Ex...

Hi,
Kindly attend below request:
System: RCAS Pin Mailer
Issue: Search for record under Pin Mailer queue.. th... Zahir Abd Latif

17:41 Support #9022 (Closed - End of life cycle): SCP ID :##4818##] : 20181212/PROD/RCAS/ Pin Mailer_'R...

Hi,
Kindly attend below request:
System: RCAS Pin Mailer
Issue: ‘Reset By’ field was showing not the correct v... Zahir Abd Latif

November 16, 2018

09:34 Support #8866 (Work Completed-End life cycle): SCP ID :##4785##] : RE: 20181105/RCMS/MY/MYMYSOLS/...

Issue cause by failed to update one of table when create customer.
BBO will create a new user and bind to the same... Stephanie Sufrapto

09:33 Support #8827 (Pending Customer Feedback): <SCP ID :##4760##] : RE: 20181009/RCMS/MY/MYPR1MACORP/...

No feedback from customer Stephanie Sufrapto