B - Production Support » Maybank Support » Maybank RCAS Support

December 09, 2020

11:50 Support #11420 (Pending Customer Feedback): [SCP ID :##5670##] : Token Cover Letter Issues

Hi All,
This issue pending on Customer to check the conditions to met the new EPin token cover letter template. Ngoh Chee Onn

December 07, 2020

14:59 Support #11420 (Closed - End of life cycle): [SCP ID :##5670##] : Token Cover Letter Issues

Hi,
Kindly attend below request:
In the FSD stated for Reissue token, the behaviour should be the same as new use... Zahir Abd Latif

November 27, 2020

17:43 Support #11368 (Closed - End of life cycle): [SCP ID :##5643##] : TFC Transfer issue in TCMY

Issue closed in SCP. Zahir Abd Latif

10:58 Support #11368: [SCP ID :##5643##] : TFC Transfer issue in TCMY

Hi Zahir,
Updated reply from last email trace here. Since there is no feedback from customer in 8 day ago, you may... Ngoh Chee Onn

November 17, 2020

15:08 Support #11368 (Pending Customer Feedback): [SCP ID :##5643##] : TFC Transfer issue in TCMY

Hi All,
Found error company parent id not found when insert user profile to database. Requested customer to check ... Ngoh Chee Onn

10:29 Support #11368 (Closed - End of life cycle): [SCP ID :##5643##] : TFC Transfer issue in TCMY

Hi,
Kindly attend below request:-
Kindly assist to check this error when created new user,
users are trying to... Zahir Abd Latif

November 16, 2020

10:42 Support #11364 (Work Completed-End life cycle): [SCP ID :##5640##] : MBI DR - Switching

Asked maybank malaysia to check appconfig and connectivity to wsdl in Maybank Indonesia DR server.
Issue raised in m... Stephanie Sufrapto

November 15, 2020

11:34 Support #11364 (Work Completed-End life cycle): [SCP ID :##5640##] : MBI DR - Switching

Hi,
Kindly attend below request:-
User not able to do switching after point to rcas mbi ip.
ID: MYMJMGMT8A
... Zahir Abd Latif