B - Production Support » Maybank Support » Maybank RCAS Support

September 22, 2021

15:06 Support #12354 (Development / Work In Progress): [SCP ID :##5988##] : HSM Refresh (HSM THALES Pay...

Ngoh Chee Onn

12:22 Support #12354 (Closed - End of life cycle): [SCP ID :##5988##] : HSM Refresh (HSM THALES Payshie...

Hi,
Kindly attend below request:-
As informed, HSM is replacing new box (HSM THALES Payshield 9000 E.O.L) and hen... Zahir Abd Latif

September 08, 2021

10:33 Support #12306 (Pending SIT Deployment): [SCP ID :##5974##] : RCMS Tech Upgrade V16: UAT : Admin ...

Hi Zahir.
Please refer below for the root cause and resolution. The fixed package had been delivered and pending c... Ngoh Chee Onn

10:10 Support #12306 (Development / Work In Progress): [SCP ID :##5974##] : RCMS Tech Upgrade V16: UAT ...

Ngoh Chee Onn

September 07, 2021

17:47 Support #12306 (Closed - End of life cycle): [SCP ID :##5974##] : RCMS Tech Upgrade V16: UAT : Ad...

Hi,
Kindly attend below request:
User tried to enable userid sharonsuper(HKCUST1004), but being logged out once c... Zahir Abd Latif