Activity
From August 31, 2024 to September 29, 2024
September 26, 2024
- 21:10 Support #14198 (Work Completed-End life cycle): [SCP ID :##7151##] : UAT RSSO - Create
- Root Cause:
New application (Cashlite & Portfolio) doesn't exist in the UAT database causing error when creating RS... - 16:41 Support #14198 (Development / Work In Progress): [SCP ID :##7151##] : UAT RSSO - Create
- 16:37 Support #14198 (Work Completed-End life cycle): [SCP ID :##7151##] : UAT RSSO - Create
- Hi,
Kindly attend below request:-
Getting below response from RCAS when creating user
[2024-09-26 14:43:17,788] ... - 14:14 Support #14187 (Work Completed-End life cycle): [SCP ID :##7148##] : Inquiry on RCAS responseCode...
- Explained the logic for returned response code 2(max attempt error) and response code 21(locked user)
- 14:10 Support #14177 (Closed - End of life cycle): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User ...
- Issue closed in SCP.
September 23, 2024
- 11:35 Support #14170 (Work Completed-End life cycle): [SCP ID :##7133##] : RSSO SIT - User Login_Hard T...
- VASCO hard token configuration will be done by ONESPAN during the VASCO hard token purchase. For the initial configur...
- 11:29 Support #14170 (Development / Work In Progress): [SCP ID :##7133##] : RSSO SIT - User Login_Hard ...
- 11:27 Support #14177 (System Integration Test): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User Log...
- Upon follow-up with Maybank, the issue was from their side and no longer persist
- 11:24 Support #14177 (Development / Work In Progress): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: U...
- 11:23 Support #14181 (Work Completed-End life cycle): [SCP ID :##7143##] : RCMS V24 SIT: New user creat...
- Emails failed to send due to connection to the email SMTP server error. Advised to check the SMTP IP and port. Raviki...
- 11:16 Support #14187 (Development / Work In Progress): [SCP ID :##7148##] : Inquiry on RCAS responseCod...
- 10:53 Support #14187 (Work Completed-End life cycle): [SCP ID :##7148##] : Inquiry on RCAS responseCode...
- Hi,
Kindly attend below request:-
Require Penril confirmation on behavior for wsVerifySimpleLogin.
What is the s...
September 16, 2024
- 02:02 Support #14181 (Work Completed-End life cycle): [SCP ID :##7143##] : RCMS V24 SIT: New user creat...
- Hi,
Kindly attend below request:-
Can you please check for new user creation Password pin email is not generated ...
September 11, 2024
- 13:33 Support #14177 (Investigation): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User Login_CFO SSO...
- 13:32 Support #14170 (Investigation): [SCP ID :##7133##] : RSSO SIT - User Login_Hard Token_Expired otp...
- 13:28 Support #14177 (Closed - End of life cycle): [SCP ID :##7139##] : RSSO SIT - RCAS Defect: User ...
- Hi,
Kindly attend below request:-
RSSO SIT - RCAS Defect: User Login_CFO SSO_Response code 6
September 04, 2024
- 16:47 Support #14161 (Closed - End of life cycle): [SCP ID :##7124##] : RCAS_ Add_Other Application Acc...
- Issue closed in SCP.
- 16:45 Support #14145 (Closed - End of life cycle): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
- Issue closed in SCP.
- 16:41 Support #14113 (Closed - End of life cycle): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO S...
- Issue closed in SCP.
- 16:40 Support #14044 (Closed - End of life cycle): [SCP ID :##7061##] : RE: New Customer Login reset pa...
- Issue closed in SCP.
- 16:38 Support #14013 (Closed - End of life cycle): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha...
- Issue closed in SCP.
September 03, 2024
- 20:16 Support #14170 (Work Completed-End life cycle): [SCP ID :##7133##] : RSSO SIT - User Login_Hard T...
- Hi,
Kindly attend below request:-
M2UBIZM25-2316
Actual Result: User can still use Hard token OTP after 15 sec...
September 02, 2024
- 10:41 Support #14113 (Pending Customer Feedback): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SD...
- Saadah suspected client key in apps PIN (which is designed as 6 digit) during transaction approval.
During transacti... - 10:39 Support #14113 (Development / Work In Progress): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDE...
- Customer reset password and retry, issue persists. Asked for logs during the attempt
- 10:34 Support #14013 (Pending Customer Feedback): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha ...
- Advised to reset the password for user ID '00155709' and attempt to log in with the new password
- 10:32 Support #14013 (Development / Work In Progress): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Na...
- According to the logs and spool provided, the HSM returned error response 01 – PIN verification failed
- 10:28 Support #14044 (Pending Customer Feedback): [SCP ID :##7061##] : RE: New Customer Login reset pas...
- Root Cause:
HSM return error 1 which is invalid credential during force change password attempt after first time log... - 10:27 Support #14044 (Development / Work In Progress): [SCP ID :##7061##] : RE: New Customer Login rese...
- the HSM returned error code 1 which is invalid credential ( wrong user id / password ) during reset password attempt
- 10:24 Support #14161 (System Integration Test): [SCP ID :##7124##] : RCAS_ Add_Other Application Access...
- Asked them confirm which API was triggered and the timestamp of the attempt of adding application access to the user
... - 10:20 Support #14145 (System Integration Test): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
- Asked to confirm the timestamp and which API was triggered during the attempt to delete user from BBO SSO side
This ... - 10:17 Support #14145 (Development / Work In Progress): [SCP ID :##7116##] : RSSO SIT - Deleted Company ...
- Checked the logs and suspected the API was not triggered
Also available in: Atom