B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

October 14, 2013

17:32 Support #3514 (Finished Development): SCP ID# 737 : MSS on Approval Menu User Access should be ch...

Najmi Pasarudin

October 11, 2013

15:15 Support #3726 (System Integration Test): SCP ID# 1214 : Forgot Password - security question unmas...

* Already test.
* The result : no shown as dotted character for text in security answer (file attach). Saputra Febhy Toomy

October 10, 2013

14:38 Support #3522 (Finished Development): SCP ID# 763 : next and previous statement button displaying...

Add pagination Najmi Pasarudin

14:36 Support #3726 (Internal Testing): SCP ID# 1214 : Forgot Password - security question unmasking

Mas Toomy,
Kindly retest in http://10.226.16.74:9080/bii-rib-uat-prod-fix/common/Login.do
1. Click forgot passw... Rayvandy Gabbytian

14:03 Support #3514 (Development / Work In Progress): SCP ID# 737 : MSS on Approval Menu User Access sh...

Najmi Pasarudin

13:57 Support #3726 (Finished Development): SCP ID# 1214 : Forgot Password - security question unmasking

Done. Rayvandy Gabbytian

13:56 Support #3726 (Development / Work In Progress): SCP ID# 1214 : Forgot Password - security questio...

Rayvandy Gabbytian

13:10 Support #3514: SCP ID# 737 : MSS on Approval Menu User Access should be checked by default based ...

Najmi,
Need your assistance to help on this request. Kindly push to MSS PROD branch 1st, then merge to UAT branch.... Rayvandy Gabbytian

10:20 Support #3563 (Closed - End of life cycle): SCP ID# 832 : Secure Email still waiting Aproval

Ahmad Hazri

10:20 Support #3563: SCP ID# 832 : Secure Email still waiting Aproval

Hi Gabby,
Thanks.
This case closed. Ahmad Hazri

10:01 Bug #3445: BII-RIB: BII CC - Remap Available Balance to Available Credit

Gabby
This issue has no SCP ID (Support Center Plus - Penril Support System) and I can't find it in the system als... Ahmad Hazri

10:01 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Gabby
This issue has no SCP ID (Support Center Plus - Penril Support System) and I can't find it in the system als... Ahmad Hazri

09:43 Support #3653: SCP ID# 1143 : [BII M2U PROD] Wrong Transaction Description for Bill Payment

Gabby
Already pushed to production branch, you need to merge production branch to UAT. Ngoh Chee Ping

October 09, 2013

06:52 Support #3616 (Pending Customer Feedback): SCP ID# 1095 : Failed to migration m2u

Since this was due to ESB issue, Pak Rudhi confirmed that he had fixed it. I have had asked Pak Thomas to inform user... Rayvandy Gabbytian

06:38 Support #3451 (Pending Customer Feedback): SCP ID# 709 : Menu manage Future Date Transfer display...

Bang Ateh,
Kindly ask customer whether this issue can be closed.
Thanks. Rayvandy Gabbytian

06:34 Bug #3445 (Pending Customer Feedback): BII-RIB: BII CC - Remap Available Balance to Available Credit

Bang Ateh,
Kindly ask customer if this item can be closed.
Thanks. Rayvandy Gabbytian

06:33 Bug #3445 (Pending Prod Deployment): BII-RIB: BII CC - Remap Available Balance to Available Credit

deployed to bii-rib-uat-prod-fix and production on 26th August 2013. Rayvandy Gabbytian

06:31 Support #3459 (Pending Customer Feedback): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be a...

Bang Ateh, kindly ask customer and close this item. Rayvandy Gabbytian

06:30 Support #3459 (Pending Prod Deployment): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be acc...

deployed to bii-rib-uat-prod-fix and production on 26th August 2013 Rayvandy Gabbytian

06:14 Support #3653 (Development / Work In Progress): SCP ID# 1143 : [BII M2U PROD] Wrong Transaction D...

Chee Ping.
This issue happened due to citibank payment goes to TBR instead of mobilePostPaidPaymentService (online... Rayvandy Gabbytian

06:08 Support #3717 (Pending Customer Feedback): SCP ID# 1207 : M2U History have different amount

This issue was reported wrongly:
1. Pak Aditya chosen wrong CA/SA account when about to view the m2u history.
2. ... Rayvandy Gabbytian

05:54 Support #3568 (Pending Customer Feedback): SCP ID# 870 : Issue on Register favorite List Mobile R...

Bang Ateh, once user confirms that this item can be closed, at the same time please close this issue as well (they ar... Rayvandy Gabbytian

05:52 Support #3568: SCP ID# 870 : Issue on Register favorite List Mobile Reload

Bang Ateh, kindly confirm with user if this item can be closed.
Thanks. Rayvandy Gabbytian

05:51 Support #3568 (Pending Prod Deployment): SCP ID# 870 : Issue on Register favorite List Mobile Reload

Item deployed to bii-rib-uat-prod-fix for user to test and Production env. on 5th Sep 2013. Rayvandy Gabbytian

05:49 Support #3565 (Pending Customer Feedback): SCP ID# 851 : Issue on TRansfer Interbank Online

Item no.2 is for phase 2. I will discuss and confirm with Thomas on this, shall it go to production 1st? Rayvandy Gabbytian

05:47 Support #3563 (Pending Customer Feedback): SCP ID# 832 : Secure Email still waiting Aproval

Hi Bang Ateh, please close this item in our support. You may ask user 1st, this was a user mistake (item tested & rep... Rayvandy Gabbytian

05:44 Support #3563 (Internal Testing): SCP ID# 832 : Secure Email still waiting Aproval

Rayvandy Gabbytian

05:44 Support #3550 (Closed - End of life cycle): SCP ID# 809 : Mobile Top Up Result page does not have...

I will close this item instead, due to "similar" item being reported in https://hub.penril.net/redmine/issues/3568. I... Rayvandy Gabbytian

05:42 Support #3550 (Internal Testing): SCP ID# 809 : Mobile Top Up Result page does not have the optio...

Rayvandy Gabbytian

05:38 Support #3522 (Development / Work In Progress): SCP ID# 763 : next and previous statement button ...

Najmi, test failed, due to requirement update. next and previous statement shall show only maximum 15 rows. Kindly as... Rayvandy Gabbytian

05:34 Support #3457 (Pending Customer Feedback): SCP ID# 716 : Missing dropdown for beneficiary bank on...

Bang Ateh,
Kindly confirm with user if this item can be closed?
Thanks. Rayvandy Gabbytian

05:32 Support #3457 (Pending Prod Deployment): SCP ID# 716 : Missing dropdown for beneficiary bank on S...

Deployed to both UAT (bii-rib-uat-prod-fix) and production on 26th August 2013. Rayvandy Gabbytian

05:29 Support #3452 (Pending Customer Feedback): SCP ID# 710 : Session Timeout on Time Deposit Inquiry ...

Hi Bang Ateh, please confirm with user if this item can be closed.
Thanks.
Rayvandy Gabbytian

05:27 Support #3452 (Pending Prod Deployment): SCP ID# 710 : Session Timeout on Time Deposit Inquiry pa...

Deployed to production on 3 Sep 2013. Rayvandy Gabbytian

05:23 Bug #3454 (Pending Customer Feedback): BII M2U: Migration - User Aditya Can't Migrate

Can close this item since Pak Aditya already confirmed. Rayvandy Gabbytian

05:21 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Pak Adit confirmed on 27th August that said bug was solved:
Dear Gabby

3) Bug #3454 - BII M2U: Migration - Use... Rayvandy Gabbytian

05:20 Bug #3454 (Pending Prod Deployment): BII M2U: Migration - User Aditya Can't Migrate

Deployed to Production on 26th August 2013. Rayvandy Gabbytian

October 08, 2013

15:00 Support #3522: SCP ID# 763 : next and previous statement button displaying the same list

* Already testing.
* The result : next and previous statement button displaying different list (file attach). Saputra Febhy Toomy

October 07, 2013

11:21 Support #3726 (Closed - End of life cycle): SCP ID# 1214 : Forgot Password - security question un...

Dear Cust Support,

Forgot password feature: key in security question with masking
Request: pls unmasking William Gozali Tan

October 04, 2013

10:14 Support #3717 (Closed - End of life cycle): SCP ID# 1207 : M2U History have different amount

Dear Gabby

Today I’m doing transfer within BII form Favorite Menu Within BII with amount Rp. 538.471
But when I ... William Gozali Tan

October 02, 2013

17:46 Support #3563 (Finished Development): SCP ID# 832 : Secure Email still waiting Aproval

Already double check. No issue. Ngoh Chee Ping

October 01, 2013

18:26 Support #3692 (Closed - End of life cycle): SCP ID# 1141 : IB new--migration failed

Dear Gabby,

Saat migrsi, panjang character yang bisa di input maksimal 16 character, mestinya bisa sampai 20 char... William Gozali Tan

September 30, 2013

19:42 Support #3661 (Finished Development): SCP ID# 1150 : Payment Citibank ( Online Transaction )

Rayvandy Gabbytian

19:03 Support #3661 (Development / Work In Progress): SCP ID# 1150 : Payment Citibank ( Online Transact...

Done bug fixing by set the category id into view bean for result service to do checking. Ngoh Chee Ping

18:34 Change #3562 (Finished Development): SCP ID# 835 : Display UserID on Message box detail in MSS

* Already done deployment, commit and push to Branch UAT. Saputra Febhy Toomy

17:22 Support #3661 (Closed - End of life cycle): SCP ID# 1150 : Payment Citibank ( Online Transaction )

Gabby,

Please check biller payment for CC Citibank using one time payment and using favorite bill payment because... William Gozali Tan

14:44 Support #3653 (Closed - End of life cycle): SCP ID# 1143 : [BII M2U PROD] Wrong Transaction Descr...

*Details of the problem:*
- Payment form CA/SA to offline credit card description is written as Transfer Trf dari LE... William Gozali Tan

September 27, 2013

14:37 Support #3623 (Pending Customer Feedback): [SCP ID : 1119] M2U Production - Current \ previous Mo...

This issue is from host side, bank already have someone checking on it. Please follow up with customer. Tan Lee Yong

13:13 Support #3633 (Closed - End of life cycle): SCP ID #ID 1137 : Button reprint for Mobile reload

Please check case button reprint for mobile reload don’t show at M2U history
Ahmad Hazri

September 25, 2013

19:14 Support #3623 (Closed - End of life cycle): [SCP ID : 1119] M2U Production - Current \ previous M...

Reported by Pak Thomas
Current month transaction history error Ahmad Hazri

18:13 Change #3562: SCP ID# 835 : Display UserID on Message box detail in MSS

Hi Toomy, this issue is more than 20 days. Have you start to look into it? Tan Lee Yong

September 24, 2013

14:04 Support #3616 (Development / Work In Progress): SCP ID# 1095 : Failed to migration m2u

This issue most likely is caused by the ESB. Because ESB returns null upon account list request. I have met Rudhi fac... Rayvandy Gabbytian

13:41 Support #3616 (Closed - End of life cycle): SCP ID# 1095 : Failed to migration m2u

Reported by Pak Ferry
Please check, the migration process does not work after customer pressing the submit button Ahmad Hazri

September 23, 2013

11:26 Support #3522 (Internal Testing): SCP ID# 763 : next and previous statement button displaying the...

Hi Toomy,
Please test under Account and Banking > Credit Card(s) > Previous Statement / Next Statement.
Thanks Najmi Pasarudin