B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

November 06, 2013

16:11 Support #3910 (Closed - End of life cycle): ID : 1426 - Fwd: M2U - Session Expired upon security...

System thrown Session timeout Ahmad Hazri

October 31, 2013

18:02 Support #3692 (Development / Work In Progress): SCP ID# 1141 : IB new--migration failed

Hi Gabby, Pak Ferry still complaining about this issue.
He say customer still can only input up to 16-digit only.
... William Gozali Tan

16:36 Support #3826 (Closed - End of life cycle): SCP ID# 1333 : Password Length Causes User Unable to ...

issue fixed and closed William Gozali Tan

12:29 Support #3900 (Closed - End of life cycle): SCP ID# 1383 : [BII M2U PROD] User Migration Failure

According to Pak Thomas, when doing migration, there is session timeout error in M2U because of the null value return... William Gozali Tan

October 30, 2013

18:59 Support #3898 (Closed - End of life cycle): [SCP ID : 1385] - [BII M2U] Time Depost: Account is C...

Reported by Bu Ana
as per subject Ahmad Hazri

16:11 Support #3692 (Pending Customer Feedback): SCP ID# 1141 : IB new--migration failed

Dear William, this item has been deployed to production. You may reply the related email asking user whether this iss... Rayvandy Gabbytian

16:09 Support #3692 (User Acceptance Test): SCP ID# 1141 : IB new--migration failed

Deployed in bii-rib-uat-prod-fix Rayvandy Gabbytian

16:08 Support #3692 (Internal Testing): SCP ID# 1141 : IB new--migration failed

Done testing. Rayvandy Gabbytian

16:08 Support #3692 (Finished Development): SCP ID# 1141 : IB new--migration failed

Rayvandy Gabbytian

16:07 Support #3692: SCP ID# 1141 : IB new--migration failed

The fix has been combined into: 1) [Request ID# 1333] - [Redmine #3826] : Password Length Causes User Unable to Migra... Rayvandy Gabbytian

16:06 Support #3692 (Development / Work In Progress): SCP ID# 1141 : IB new--migration failed

Rayvandy Gabbytian

16:05 Support #3826 (Pending Customer Feedback): SCP ID# 1333 : Password Length Causes User Unable to M...

Please ask user whether, this issue has been fixed? Rayvandy Gabbytian

16:04 Support #3826 (User Acceptance Test): SCP ID# 1333 : Password Length Causes User Unable to Migrate

deployed to bii-rib-uat-prod-fix Rayvandy Gabbytian

16:03 Support #3826 (Internal Testing): SCP ID# 1333 : Password Length Causes User Unable to Migrate

Deployed to bii-rib-uat-prod-fix and performed testing. Pass. Rayvandy Gabbytian

16:03 Support #3826 (Finished Development): SCP ID# 1333 : Password Length Causes User Unable to Migrate

Rayvandy Gabbytian

16:02 Support #3826 (Development / Work In Progress): SCP ID# 1333 : Password Length Causes User Unable...

Rayvandy Gabbytian

October 28, 2013

17:40 Support #3836 (Dropped-End of life cycle): [SCP ID : 1370] - UAT MSS-Service unavailabe

Wrong environment reported. This happened in UAT, due to duplication of CIF no in several users. Duplication occurred... Rayvandy Gabbytian

15:54 Support #3836 (Dropped-End of life cycle): [SCP ID : 1370] - UAT MSS-Service unavailabe

Reported by Ferry
UAT MSS : Edit Customer Type (Transactional & Non Transactional), error message (Service not ava... Ahmad Hazri

October 25, 2013

10:59 Support #3450 (Finished Development): SCP ID# 711 : Time Deposit Placement

Rayvandy Gabbytian

10:59 Support #3450 (Development / Work In Progress): SCP ID# 711 : Time Deposit Placement

Below item reported in Penril Customer Support has been deployed to UAT specifically for Production Fixes.
1. SCP ID... Rayvandy Gabbytian

October 24, 2013

15:03 Support #3826 (Closed - End of life cycle): SCP ID# 1333 : Password Length Causes User Unable to ...

This item was requested in phase 2 as well. https://hub.penril.net/redmine/issues/3478
On 24th October 2013, Bu Mi... Rayvandy Gabbytian

14:57 Change #3587 (User Acceptance Test): SCP ID# 945 : Credit Card Session timeout for JCB card

Deployed to: http://10.226.16.74:9080/bii-rib-uat-prod-fix/common/Login.do and waiting for Pak Thomas feedback. Rayvandy Gabbytian

October 14, 2013

17:32 Support #3514 (Finished Development): SCP ID# 737 : MSS on Approval Menu User Access should be ch...

Najmi Pasarudin

October 11, 2013

15:15 Support #3726 (System Integration Test): SCP ID# 1214 : Forgot Password - security question unmas...

* Already test.
* The result : no shown as dotted character for text in security answer (file attach). Saputra Febhy Toomy

October 10, 2013

14:38 Support #3522 (Finished Development): SCP ID# 763 : next and previous statement button displaying...

Add pagination Najmi Pasarudin

14:36 Support #3726 (Internal Testing): SCP ID# 1214 : Forgot Password - security question unmasking

Mas Toomy,
Kindly retest in http://10.226.16.74:9080/bii-rib-uat-prod-fix/common/Login.do
1. Click forgot passw... Rayvandy Gabbytian

14:03 Support #3514 (Development / Work In Progress): SCP ID# 737 : MSS on Approval Menu User Access sh...

Najmi Pasarudin

13:57 Support #3726 (Finished Development): SCP ID# 1214 : Forgot Password - security question unmasking

Done. Rayvandy Gabbytian

13:56 Support #3726 (Development / Work In Progress): SCP ID# 1214 : Forgot Password - security questio...

Rayvandy Gabbytian

13:10 Support #3514: SCP ID# 737 : MSS on Approval Menu User Access should be checked by default based ...

Najmi,
Need your assistance to help on this request. Kindly push to MSS PROD branch 1st, then merge to UAT branch.... Rayvandy Gabbytian

10:20 Support #3563 (Closed - End of life cycle): SCP ID# 832 : Secure Email still waiting Aproval

Ahmad Hazri

10:20 Support #3563: SCP ID# 832 : Secure Email still waiting Aproval

Hi Gabby,
Thanks.
This case closed. Ahmad Hazri

10:01 Bug #3445: BII-RIB: BII CC - Remap Available Balance to Available Credit

Gabby
This issue has no SCP ID (Support Center Plus - Penril Support System) and I can't find it in the system als... Ahmad Hazri

10:01 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Gabby
This issue has no SCP ID (Support Center Plus - Penril Support System) and I can't find it in the system als... Ahmad Hazri

09:43 Support #3653: SCP ID# 1143 : [BII M2U PROD] Wrong Transaction Description for Bill Payment

Gabby
Already pushed to production branch, you need to merge production branch to UAT. Ngoh Chee Ping

October 09, 2013

06:52 Support #3616 (Pending Customer Feedback): SCP ID# 1095 : Failed to migration m2u

Since this was due to ESB issue, Pak Rudhi confirmed that he had fixed it. I have had asked Pak Thomas to inform user... Rayvandy Gabbytian

06:38 Support #3451 (Pending Customer Feedback): SCP ID# 709 : Menu manage Future Date Transfer display...

Bang Ateh,
Kindly ask customer whether this issue can be closed.
Thanks. Rayvandy Gabbytian

06:34 Bug #3445 (Pending Customer Feedback): BII-RIB: BII CC - Remap Available Balance to Available Credit

Bang Ateh,
Kindly ask customer if this item can be closed.
Thanks. Rayvandy Gabbytian

06:33 Bug #3445 (Pending Prod Deployment): BII-RIB: BII CC - Remap Available Balance to Available Credit

deployed to bii-rib-uat-prod-fix and production on 26th August 2013. Rayvandy Gabbytian

06:31 Support #3459 (Pending Customer Feedback): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be a...

Bang Ateh, kindly ask customer and close this item. Rayvandy Gabbytian

06:30 Support #3459 (Pending Prod Deployment): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be acc...

deployed to bii-rib-uat-prod-fix and production on 26th August 2013 Rayvandy Gabbytian

06:14 Support #3653 (Development / Work In Progress): SCP ID# 1143 : [BII M2U PROD] Wrong Transaction D...

Chee Ping.
This issue happened due to citibank payment goes to TBR instead of mobilePostPaidPaymentService (online... Rayvandy Gabbytian

06:08 Support #3717 (Pending Customer Feedback): SCP ID# 1207 : M2U History have different amount

This issue was reported wrongly:
1. Pak Aditya chosen wrong CA/SA account when about to view the m2u history.
2. ... Rayvandy Gabbytian

05:54 Support #3568 (Pending Customer Feedback): SCP ID# 870 : Issue on Register favorite List Mobile R...

Bang Ateh, once user confirms that this item can be closed, at the same time please close this issue as well (they ar... Rayvandy Gabbytian

05:52 Support #3568: SCP ID# 870 : Issue on Register favorite List Mobile Reload

Bang Ateh, kindly confirm with user if this item can be closed.
Thanks. Rayvandy Gabbytian

05:51 Support #3568 (Pending Prod Deployment): SCP ID# 870 : Issue on Register favorite List Mobile Reload

Item deployed to bii-rib-uat-prod-fix for user to test and Production env. on 5th Sep 2013. Rayvandy Gabbytian

05:49 Support #3565 (Pending Customer Feedback): SCP ID# 851 : Issue on TRansfer Interbank Online

Item no.2 is for phase 2. I will discuss and confirm with Thomas on this, shall it go to production 1st? Rayvandy Gabbytian

05:47 Support #3563 (Pending Customer Feedback): SCP ID# 832 : Secure Email still waiting Aproval

Hi Bang Ateh, please close this item in our support. You may ask user 1st, this was a user mistake (item tested & rep... Rayvandy Gabbytian

05:44 Support #3563 (Internal Testing): SCP ID# 832 : Secure Email still waiting Aproval

Rayvandy Gabbytian

05:44 Support #3550 (Closed - End of life cycle): SCP ID# 809 : Mobile Top Up Result page does not have...

I will close this item instead, due to "similar" item being reported in https://hub.penril.net/redmine/issues/3568. I... Rayvandy Gabbytian

05:42 Support #3550 (Internal Testing): SCP ID# 809 : Mobile Top Up Result page does not have the optio...

Rayvandy Gabbytian

05:38 Support #3522 (Development / Work In Progress): SCP ID# 763 : next and previous statement button ...

Najmi, test failed, due to requirement update. next and previous statement shall show only maximum 15 rows. Kindly as... Rayvandy Gabbytian

05:34 Support #3457 (Pending Customer Feedback): SCP ID# 716 : Missing dropdown for beneficiary bank on...

Bang Ateh,
Kindly confirm with user if this item can be closed?
Thanks. Rayvandy Gabbytian

05:32 Support #3457 (Pending Prod Deployment): SCP ID# 716 : Missing dropdown for beneficiary bank on S...

Deployed to both UAT (bii-rib-uat-prod-fix) and production on 26th August 2013. Rayvandy Gabbytian

05:29 Support #3452 (Pending Customer Feedback): SCP ID# 710 : Session Timeout on Time Deposit Inquiry ...

Hi Bang Ateh, please confirm with user if this item can be closed.
Thanks.
Rayvandy Gabbytian

05:27 Support #3452 (Pending Prod Deployment): SCP ID# 710 : Session Timeout on Time Deposit Inquiry pa...

Deployed to production on 3 Sep 2013. Rayvandy Gabbytian

05:23 Bug #3454 (Pending Customer Feedback): BII M2U: Migration - User Aditya Can't Migrate

Can close this item since Pak Aditya already confirmed. Rayvandy Gabbytian

05:21 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Pak Adit confirmed on 27th August that said bug was solved:
Dear Gabby

3) Bug #3454 - BII M2U: Migration - Use... Rayvandy Gabbytian

05:20 Bug #3454 (Pending Prod Deployment): BII M2U: Migration - User Aditya Can't Migrate

Deployed to Production on 26th August 2013. Rayvandy Gabbytian