B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

August 10, 2017

09:16 Support #7670 (Closed - End of life cycle): SCP ID :##3996##] : M2U Credit Card Summary display t...

Issue closed in SCP. Zahir Abd Latif

09:13 Support #7621 (Closed - End of life cycle): SCP ID :##3986##] : MSS failed input sub merchant

Issue closed in SCP. Zahir Abd Latif

August 07, 2017

17:10 Support #7271 (Work Completed-End life cycle): [SCP ID :##3717##] : MSS Merchant Maintenance not ...

This case have not tested, this feature requested before sub merchant feature. before tested, user have do full cycle... Tommy Arryandy

16:54 Support #7440 (Work Completed-End life cycle): [SCP ID :##3834##] : M2U display double source acc...

Already test and included in M2U 2.7 Fixing package, however still not deployed by the bank Tommy Arryandy

16:48 Support #6858 (Work Completed-End life cycle): [SCP ID :##3494##] : M2U get exchangerate service ...

Already test and included in M2U Fixing Package 2.7 , however not yet deploy by the bank to prod Tommy Arryandy

16:46 Support #7438 (Work Completed-End life cycle): [SCP ID :##3832##] : M2U issue double userid

Already test and included in M2U Fixing 2.7 , however not yet deployed in production Tommy Arryandy

16:42 Support #7439 (Work Completed-End life cycle): [SCP ID :##3833##] : M2U FTL issue when click refr...

Already test and included in M2U Fixing package 2.7 in test script, however bank not yet deploy the package
[Reque... Tommy Arryandy

16:36 Support #7221 (Work Completed-End life cycle): [SCP ID :##3692##] : RMBP Virtual Account validati...

Already deployed to production
[Request ID :##3692##] : RMBP Virtual Account validation max length... Tommy Arryandy

16:34 Support #7235 (Work Completed-End life cycle): [SCP ID :##3698##] : RMBP virtual account display ...

Already deployed to prod
[Request ID :##3698##] : RMBP virtual account display undefined if get RC 96... Tommy Arryandy

16:33 Support #7311 (Work Completed-End life cycle): [SCP ID :##3743##] : M2U Issue payment Zakat

Already deployed to production
[Request ID :##3743##] : M2U Issue payment Zakat... Tommy Arryandy

16:31 Support #7091 (Work Completed-End life cycle): [Request ID :##3641##] : MSS cust trx enquiry may...

Already deployed to production
[Request ID :##3641##] : MSS cust trx enquiry maybank cc payment... Tommy Arryandy

16:27 Support #7267 (Work Completed-End life cycle): [SCP ID :##3714##] : RMBP mobile reload issue IOS

Already deployed to production Tommy Arryandy

16:26 Support #7040 (Work Completed-End life cycle): [SCP ID :##3604##] : M2U user non fin unable to ...

Already deploy to production Tommy Arryandy

16:21 Support #7400 (Work Completed-End life cycle): [SCP ID :##3803##] : M2U issue transfer fav SKN st...

Tommy Arryandy

16:21 Support #7400 (Pending Customer Feedback): [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Test script already test and uploaded, but no customer feedback from last email
[Request ID :##3803##] : M2U issu... Tommy Arryandy

12:59 Support #7687 (Pending Customer Feedback): SCP ID :##4006##] : OPG & MP Issue

Rayvandy Gabbytian

12:58 Support #7687 (Development / Work In Progress): SCP ID :##4006##] : OPG & MP Issue

This issue has been fixed on Friday, 4th August 2017. Email trace: Re: [Request ID :##4006##] : OPG & MP Issue.
<p... Rayvandy Gabbytian

August 04, 2017

16:29 Support #7687 (Closed - End of life cycle): SCP ID :##4006##] : OPG & MP Issue

Hi,
Kindly attend below request:
please check for below issue :
1. OPG : transaction via Sub Merchant still di... Zahir Abd Latif

August 03, 2017

13:43 Support #7670 (Pending Customer Feedback): SCP ID :##3996##] : M2U Credit Card Summary display th...

Rayvandy Gabbytian

13:43 Support #7670 (Development / Work In Progress): SCP ID :##3996##] : M2U Credit Card Summary displ...

Dear Zahir,
Support ID has been replied as follow on 3rd August 2017 12:10... Rayvandy Gabbytian

13:37 Support #7621 (Pending Customer Feedback): SCP ID :##3986##] : MSS failed input sub merchant

Rayvandy Gabbytian

13:30 Support #7621 (Development / Work In Progress): SCP ID :##3986##] : MSS failed input sub merchant

Dear Zahir,
Issue has been fixed and replied to Wahyu on 31st July 2017 13:21... Rayvandy Gabbytian

12:37 Support #7670 (Closed - End of life cycle): SCP ID :##3996##] : M2U Credit Card Summary display t...

Hi,
Kindly attend below request:
Please check why M2U display the wrong label and value in credit card summary,
... Zahir Abd Latif

August 01, 2017

17:58 Support #7646 (Closed - End of life cycle): SCP ID :##3990##] : RMBP not displaying name and avai...

Hi,
Kindly attend below request:
Please help to investigate for below issue :
RMBP on IOS intermitten not disp... Zahir Abd Latif

July 31, 2017

11:35 Support #7621 (Closed - End of life cycle): SCP ID :##3986##] : MSS failed input sub merchant

Hi,
Kindly attend below request:
Please help to check for issue in MSS failed to input sub merchant with below is... Zahir Abd Latif

July 27, 2017

09:49 Support #7493 (Closed - End of life cycle): [SCP ID :##3877##] : M2U unable to add fav SKN RTGS d...

Issue closed in SCP. Zahir Abd Latif

09:48 Support #7451 (Closed - End of life cycle): [SCP ID :##3844##] : RMBP login issue for user with u...

Issue closed in SCP.
Reopen if anything issue raised. Zahir Abd Latif

09:45 Support #7339 (Closed - End of life cycle): [SCP ID :##3753##] : M2U not sending mail notificatio...

Issue closed in SCP. Zahir Abd Latif

09:42 Support #7547 (Closed - End of life cycle): [SCP ID :##3930##] : DB2 deadlock during transaction

Issue closed in SCP. Zahir Abd Latif

July 25, 2017

17:00 Support #7390: Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of LocalTransactionCon...

Update test script
https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=wo... Tommy Arryandy

16:18 Support #7400: [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

updated test script
https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=... Tommy Arryandy

16:14 Support #7400 (Internal Testing): [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Tommy,
Need to update the test script because step 3, 4, and 5 are missing.
- 1. Do open skn trx until... Rayvandy Gabbytian

July 24, 2017

16:51 Support #7296 (Pending Review): [SCP ID :##3737##] M2U missing value voucher amount

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:30 Support #7041: [SCP ID :##3605##] : MSS issue on search FCR Bank List

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:21 Support #7054 (Pending Review): [SCP ID :##3617##] : M2U count of unread inbox is not display at ...

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:20 Support #7511: [Request ID :##3896##] : MSS failed to compose message exp date unable to load

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:14 Support #6858 (Internal Testing): [SCP ID :##3494##] : M2U get exchangerate service issue

Hi Tommy,
Need to update test script as follows:
- Open & Favourite Within Maybank
- Other Bill Paymen... Rayvandy Gabbytian

16:06 Support #7511 (Pending Review): [Request ID :##3896##] : MSS failed to compose message exp date u...

Updated test script
/IBM/SHARE FOLDER/Test Script 14-07-2017/Updated/Test Result - [Request ID -##3896##] - MSS fa... Tommy Arryandy

16:03 Support #7041 (Pending Review): [SCP ID :##3605##] : MSS issue on search FCR Bank List

Updated test script
/IBM/SHARE FOLDER/Test Script 14-07-2017/Updated/Test Result - [Request ID -##3605##] - MSS is... Tommy Arryandy

15:09 Support #7511 (Internal Testing): [Request ID :##3896##] : MSS failed to compose message exp date...

Hi Tommy,
Please revise the script to test using Maker Checker (MSSMAKER1 and MSSAPPR1) until success and test in ... Rayvandy Gabbytian

15:08 Support #7438 (Internal Testing): [SCP ID :##3832##] : M2U issue double userid

Hi Tommy,
Please create test script for this case.
Thank you. Rayvandy Gabbytian

15:05 Support #7390 (Internal Testing): Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of ...

Hi Tommy,
Please add below test case:
- Case #2: add favourite with same nickname.
Thank you. Rayvandy Gabbytian

14:55 Support #7296 (Internal Testing): [SCP ID :##3737##] M2U missing value voucher amount

Hi Tommy,
Need to add 1 more test:
- PLN Prepaid. In order to make sure, PLN is not affected.
Thank you. Rayvandy Gabbytian

14:53 Support #7054 (Internal Testing): [SCP ID :##3617##] : M2U count of unread inbox is not display a...

Hi Tommy.
Please revise the script:
- To add screen capture from keying username, password, until show the la... Rayvandy Gabbytian

14:49 Support #7041 (Internal Testing): [SCP ID :##3605##] : MSS issue on search FCR Bank List

Hi Tommy. Please add testing:
- Keep bank code empty, and search by branch name only
- Keep both filter nul... Rayvandy Gabbytian

July 18, 2017

17:38 Support #7547: [SCP ID :##3930##] : DB2 deadlock during transaction

Dear Zahir, I forgot to update this in redmine. Now I reassign back to you.
Thanks. Rayvandy Gabbytian

17:37 Support #7547 (Pending Customer Feedback): [SCP ID :##3930##] : DB2 deadlock during transaction

Dear all,
Last conversation with Wahyu in email on 03rd July 2017 15:56 UTC +7 as follows:... Rayvandy Gabbytian