B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

August 14, 2017

17:29 Support #7757 (Development / Work In Progress): SCP ID :##4032##] : OPG able to input the wrong s...

Hi Tommy,
Please help to deploy, test and create test result.
OPG WAR File: /IBM/SHARE FOLDER/OPG/5 - WAR Files... Rayvandy Gabbytian

15:38 Support #7757 (Closed - End of life cycle): SCP ID :##4032##] : OPG able to input the wrong sub m...

Hi,
Kindly attend below request.
please add validation to check for inputed sub merchant id, as is still able to... Zahir Abd Latif

10:50 Support #7756 (Pending Customer Feedback): SCP ID :##4030##] : M2U RMBP within maybank transfer v...

Gabby, 11 August 2017 at 20:22:-... Zahir Abd Latif

10:49 Support #7756 (Closed - End of life cycle): SCP ID :##4030##] : M2U RMBP within maybank transfer ...

Hi,
Kindly attend below request.
please check for issue not sending field ControlAccountAmount in TBR 6130 Zahir Abd Latif

August 10, 2017

09:16 Support #7670 (Closed - End of life cycle): SCP ID :##3996##] : M2U Credit Card Summary display t...

Issue closed in SCP. Zahir Abd Latif

09:13 Support #7621 (Closed - End of life cycle): SCP ID :##3986##] : MSS failed input sub merchant

Issue closed in SCP. Zahir Abd Latif

August 07, 2017

17:10 Support #7271 (Work Completed-End life cycle): [SCP ID :##3717##] : MSS Merchant Maintenance not ...

This case have not tested, this feature requested before sub merchant feature. before tested, user have do full cycle... Tommy Arryandy

16:54 Support #7440 (Work Completed-End life cycle): [SCP ID :##3834##] : M2U display double source acc...

Already test and included in M2U 2.7 Fixing package, however still not deployed by the bank Tommy Arryandy

16:48 Support #6858 (Work Completed-End life cycle): [SCP ID :##3494##] : M2U get exchangerate service ...

Already test and included in M2U Fixing Package 2.7 , however not yet deploy by the bank to prod Tommy Arryandy

16:46 Support #7438 (Work Completed-End life cycle): [SCP ID :##3832##] : M2U issue double userid

Already test and included in M2U Fixing 2.7 , however not yet deployed in production Tommy Arryandy

16:42 Support #7439 (Work Completed-End life cycle): [SCP ID :##3833##] : M2U FTL issue when click refr...

Already test and included in M2U Fixing package 2.7 in test script, however bank not yet deploy the package
[Reque... Tommy Arryandy

16:36 Support #7221 (Work Completed-End life cycle): [SCP ID :##3692##] : RMBP Virtual Account validati...

Already deployed to production
[Request ID :##3692##] : RMBP Virtual Account validation max length... Tommy Arryandy

16:34 Support #7235 (Work Completed-End life cycle): [SCP ID :##3698##] : RMBP virtual account display ...

Already deployed to prod
[Request ID :##3698##] : RMBP virtual account display undefined if get RC 96... Tommy Arryandy

16:33 Support #7311 (Work Completed-End life cycle): [SCP ID :##3743##] : M2U Issue payment Zakat

Already deployed to production
[Request ID :##3743##] : M2U Issue payment Zakat... Tommy Arryandy

16:31 Support #7091 (Work Completed-End life cycle): [Request ID :##3641##] : MSS cust trx enquiry may...

Already deployed to production
[Request ID :##3641##] : MSS cust trx enquiry maybank cc payment... Tommy Arryandy

16:27 Support #7267 (Work Completed-End life cycle): [SCP ID :##3714##] : RMBP mobile reload issue IOS

Already deployed to production Tommy Arryandy

16:26 Support #7040 (Work Completed-End life cycle): [SCP ID :##3604##] : M2U user non fin unable to ...

Already deploy to production Tommy Arryandy

16:21 Support #7400 (Work Completed-End life cycle): [SCP ID :##3803##] : M2U issue transfer fav SKN st...

Tommy Arryandy

16:21 Support #7400 (Pending Customer Feedback): [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Test script already test and uploaded, but no customer feedback from last email
[Request ID :##3803##] : M2U issu... Tommy Arryandy

12:59 Support #7687 (Pending Customer Feedback): SCP ID :##4006##] : OPG & MP Issue

Rayvandy Gabbytian

12:58 Support #7687 (Development / Work In Progress): SCP ID :##4006##] : OPG & MP Issue

This issue has been fixed on Friday, 4th August 2017. Email trace: Re: [Request ID :##4006##] : OPG & MP Issue.
<p... Rayvandy Gabbytian

August 04, 2017

16:29 Support #7687 (Closed - End of life cycle): SCP ID :##4006##] : OPG & MP Issue

Hi,
Kindly attend below request:
please check for below issue :
1. OPG : transaction via Sub Merchant still di... Zahir Abd Latif

August 03, 2017

13:43 Support #7670 (Pending Customer Feedback): SCP ID :##3996##] : M2U Credit Card Summary display th...

Rayvandy Gabbytian

13:43 Support #7670 (Development / Work In Progress): SCP ID :##3996##] : M2U Credit Card Summary displ...

Dear Zahir,
Support ID has been replied as follow on 3rd August 2017 12:10... Rayvandy Gabbytian

13:37 Support #7621 (Pending Customer Feedback): SCP ID :##3986##] : MSS failed input sub merchant

Rayvandy Gabbytian

13:30 Support #7621 (Development / Work In Progress): SCP ID :##3986##] : MSS failed input sub merchant

Dear Zahir,
Issue has been fixed and replied to Wahyu on 31st July 2017 13:21... Rayvandy Gabbytian

12:37 Support #7670 (Closed - End of life cycle): SCP ID :##3996##] : M2U Credit Card Summary display t...

Hi,
Kindly attend below request:
Please check why M2U display the wrong label and value in credit card summary,
... Zahir Abd Latif

August 01, 2017

17:58 Support #7646 (Closed - End of life cycle): SCP ID :##3990##] : RMBP not displaying name and avai...

Hi,
Kindly attend below request:
Please help to investigate for below issue :
RMBP on IOS intermitten not disp... Zahir Abd Latif

July 31, 2017

11:35 Support #7621 (Closed - End of life cycle): SCP ID :##3986##] : MSS failed input sub merchant

Hi,
Kindly attend below request:
Please help to check for issue in MSS failed to input sub merchant with below is... Zahir Abd Latif

July 27, 2017

09:49 Support #7493 (Closed - End of life cycle): [SCP ID :##3877##] : M2U unable to add fav SKN RTGS d...

Issue closed in SCP. Zahir Abd Latif

09:48 Support #7451 (Closed - End of life cycle): [SCP ID :##3844##] : RMBP login issue for user with u...

Issue closed in SCP.
Reopen if anything issue raised. Zahir Abd Latif

09:45 Support #7339 (Closed - End of life cycle): [SCP ID :##3753##] : M2U not sending mail notificatio...

Issue closed in SCP. Zahir Abd Latif

09:42 Support #7547 (Closed - End of life cycle): [SCP ID :##3930##] : DB2 deadlock during transaction

Issue closed in SCP. Zahir Abd Latif

July 25, 2017

17:00 Support #7390: Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of LocalTransactionCon...

Update test script
https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=wo... Tommy Arryandy

16:18 Support #7400: [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

updated test script
https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=... Tommy Arryandy

16:14 Support #7400 (Internal Testing): [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Tommy,
Need to update the test script because step 3, 4, and 5 are missing.
- 1. Do open skn trx until... Rayvandy Gabbytian

July 24, 2017

16:51 Support #7296 (Pending Review): [SCP ID :##3737##] M2U missing value voucher amount

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:30 Support #7041: [SCP ID :##3605##] : MSS issue on search FCR Bank List

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:21 Support #7054 (Pending Review): [SCP ID :##3617##] : M2U count of unread inbox is not display at ...

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:20 Support #7511: [Request ID :##3896##] : MSS failed to compose message exp date unable to load

https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/... Tommy Arryandy

16:14 Support #6858 (Internal Testing): [SCP ID :##3494##] : M2U get exchangerate service issue

Hi Tommy,
Need to update test script as follows:
- Open & Favourite Within Maybank
- Other Bill Paymen... Rayvandy Gabbytian

16:06 Support #7511 (Pending Review): [Request ID :##3896##] : MSS failed to compose message exp date u...

Updated test script
/IBM/SHARE FOLDER/Test Script 14-07-2017/Updated/Test Result - [Request ID -##3896##] - MSS fa... Tommy Arryandy

16:03 Support #7041 (Pending Review): [SCP ID :##3605##] : MSS issue on search FCR Bank List

Updated test script
/IBM/SHARE FOLDER/Test Script 14-07-2017/Updated/Test Result - [Request ID -##3605##] - MSS is... Tommy Arryandy

15:09 Support #7511 (Internal Testing): [Request ID :##3896##] : MSS failed to compose message exp date...

Hi Tommy,
Please revise the script to test using Maker Checker (MSSMAKER1 and MSSAPPR1) until success and test in ... Rayvandy Gabbytian

15:08 Support #7438 (Internal Testing): [SCP ID :##3832##] : M2U issue double userid

Hi Tommy,
Please create test script for this case.
Thank you. Rayvandy Gabbytian

15:05 Support #7390 (Internal Testing): Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of ...

Hi Tommy,
Please add below test case:
- Case #2: add favourite with same nickname.
Thank you. Rayvandy Gabbytian

14:55 Support #7296 (Internal Testing): [SCP ID :##3737##] M2U missing value voucher amount

Hi Tommy,
Need to add 1 more test:
- PLN Prepaid. In order to make sure, PLN is not affected.
Thank you. Rayvandy Gabbytian

14:53 Support #7054 (Internal Testing): [SCP ID :##3617##] : M2U count of unread inbox is not display a...

Hi Tommy.
Please revise the script:
- To add screen capture from keying username, password, until show the la... Rayvandy Gabbytian

14:49 Support #7041 (Internal Testing): [SCP ID :##3605##] : MSS issue on search FCR Bank List

Hi Tommy. Please add testing:
- Keep bank code empty, and search by branch name only
- Keep both filter nul... Rayvandy Gabbytian

July 18, 2017

17:38 Support #7547: [SCP ID :##3930##] : DB2 deadlock during transaction

Dear Zahir, I forgot to update this in redmine. Now I reassign back to you.
Thanks. Rayvandy Gabbytian

17:37 Support #7547 (Pending Customer Feedback): [SCP ID :##3930##] : DB2 deadlock during transaction

Dear all,
Last conversation with Wahyu in email on 03rd July 2017 15:56 UTC +7 as follows:... Rayvandy Gabbytian