Activity

From August 17, 2014 to September 15, 2014

September 15, 2014

18:26 Support #4710 (Development / Work In Progress): [SCP ID :##2419##] : 20140910/ERROR/RCMS-MY/USER ...
From the provided log, I found this user was successfully login to RCMS, I can't see any login issue on this user.
...
Ong Wei Kuan
16:01 Support #4707 (Development / Work In Progress): [SCP ID :##2417##] : 201400829/PROD/RCMS/MY/ERROR...
From rcas log, there are two request for reset password, thus sent out two emails. However, from rcms log, there is o... Ong Wei Kuan
15:57 Support #4710 (Closed - End of life cycle): [SCP ID :##2419##] : 20140910/ERROR/RCMS-MY/USER LOGI...
Hi,
Kindly attend below request:...
Zahir Abd Latif
11:45 Support #4707 (Closed - End of life cycle): [SCP ID :##2417##] : 201400829/PROD/RCMS/MY/ERROR/MYS...
Hi,
Kindly attend below request:...
Zahir Abd Latif

September 04, 2014

14:59 Support #4563 (Closed - End of life cycle): [SCP ID :##2342##] : Bii - RCAS slow respond issue
On 25/8/2014 4:14 PM, Parlindungan Lumban Tobing wrote:
>
> Hello support,
>
>
>
> Please kindly close this P...
Anonymous
11:06 Support #4563: [SCP ID :##2342##] : Bii - RCAS slow respond issue
Dear Lee Lee,
There is no update on this case since July 21, please help to follow up with to see we closed this c...
Zahir Abd Latif

August 28, 2014

Avatar?id=1733&size=24 09:45 Support #4635 (Closed - End of life cycle): [SCP ID :##2357##] : Unable to perform pingen for com...
BBO now manage to print all the ids belongs to MYSIGMAS.
Case close.
Ahmad Hazri

August 27, 2014

14:40 Support #4635 (Pending Customer Feedback): [SCP ID :##2357##] : Unable to perform pingen for comp...
Requested by Naza (Maybank Team)
Root cause: Company was not created for MYSIGMA. User wanted to tag created users...
Yap Kah Yan

August 25, 2014

08:41 Support #4637 (Pending Customer Feedback): [SCP ID :##2360##] : Wrong CORP id Created
Root Cause: Bank created 3 ids, MYMYHHOLDS, MYHHOLDS and MYHHOLD.
In DB, all 3 corporate id was created but the only...
Yap Kah Yan

August 19, 2014

15:50 Support #4635 (Development / Work In Progress): [SCP ID :##2357##] : Unable to perform pingen for...
Waiting for log file to proceed Yap Kah Yan
15:42 Support #4634 (Development / Work In Progress): [SCP ID :##2356##] : DENSO (MALAYSIA) SDN BHD - P...
Waiting for log file to check on the issue Yap Kah Yan

August 18, 2014

16:30 Support #4637 (Closed - End of life cycle): [SCP ID :##2360##] : Wrong CORP id Created
Kindly attend to issue below:
Kindly help to provide stub to change Corp Id from MYMYHHOLDS to MYHHOLDS.
From our...
William Gozali Tan
12:14 Support #4635 (Closed - End of life cycle): [SCP ID :##2357##] : Unable to perform pingen for com...
Kindly help to check issue below:

Our BBO Team unable to generate pin mailer for 2 company with error message " E...
William Gozali Tan
11:33 Support #4634 (Closed - End of life cycle): [SCP ID :##2356##] : DENSO (MALAYSIA) SDN BHD - Passw...
Kindly assist to check issue below :-

Customer reported that when they are doing Client reset password via email...
William Gozali Tan
 

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