B - Production Support » Agrobank Support » RIB

March 08, 2013

17:27 Bug #2007 (Pending Customer Feedback): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer ...

Forward the guideline on how to change lockTimeout value in the WAS to User. Norhaidah Md Dasuki

16:56 Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Attached Screen shoot on how to change lockTimeout value in the WAS based on UAT configuration.
Thanks Alwi Husada

15:07 Bug #2007 (Development / Work In Progress): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Tran...

Updated by NORAZLILAH KHAMDAN Mar 8, 2013 02:52 PM
Please provide us a guide on how to change lockTimeout value i... Norhaidah Md Dasuki

March 07, 2013

10:37 Bug #2007 (Pending Customer Feedback): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer ...

Informed user on the findings and pending for the feedback. Norhaidah Md Dasuki

March 06, 2013

16:28 Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

his issue cause by IB failed to save transaction in to the DB, it might be happening due to heavy load on DB server ... Alwi Husada

16:11 Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Hi Alwi,
Is there any feedback on this issue. We need to update the user. Tq Norhaidah Md Dasuki

March 05, 2013

10:06 Support #1910 (Closed - End of life cycle): SCP ID# 227 : Failed to perform IBG but the system al...

Deployment on 28/2/2013 - SUCCESSFUL Norhaidah Md Dasuki

March 01, 2013

17:07 Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Hi Alwi.
Kindly get the log file in share folder

\\10.6.6.20\Production_logs\IB Log File 28022013
Below is th... Norhaidah Md Dasuki

15:09 Bug #2007: SCP ID# 282 : [IE000131SP] - AGRONet Own Account Transfer - IB pick up less than host

Kindly provide the log, when the transaction happened,
Thanks, Alwi Husada

14:59 Bug #2007 (Work Completed-End life cycle): SCP ID# 282 : [IE000131SP] - AGRONet Own Account Trans...

After reconciliation we found that total transaction in IB report IMBALANCE from host report which different of 1 tra... Norhaidah Md Dasuki

February 28, 2013

13:55 Support #1910 (Pending Prod Deployment): SCP ID# 227 : Failed to perform IBG but the system alrea...

Send WAR file to User for deployment. Norhaidah Md Dasuki

February 27, 2013

11:53 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Attached is war file info for tonight deployment,
Thanks, Alwi Husada

February 26, 2013

14:21 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Update by Kak Jemah:... Ahmad Hazri

February 21, 2013

22:45 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Thank you team! Ahmad Hazri

17:46 Support #1954 (Work Completed-End life cycle): SCP ID# 254 : [IE0000027C] - Amend wording in RIB ...

Updated by User (Ruzaimah - Agrobank IT)
Successfully Migrated to production 15/2/2013.Case Closed.
Tq. Siti Norahayu Mohd Desa

16:50 Support #1910 (User Acceptance Test): SCP ID# 227 : Failed to perform IBG but the system already ...

Test Result: PASSED.
Sign-off and send to User for UAT. Siti Norahayu Mohd Desa

15:08 Support #1910 (Internal Testing): SCP ID# 227 : Failed to perform IBG but the system already dedu...

Kak Ayu,
Fixed as per requested,
Kindly test on here:
http://10.6.6.20:9081/rib.redmine1910/common/Login.do Alwi Husada

13:37 Support #1910 (Development / Work In Progress): SCP ID# 227 : Failed to perform IBG but the syste...

*New Interbank GIRO Transfer & Favourite Interbank GIRO Transfer*
1. There is NO Email field in the system but it di... Siti Norahayu Mohd Desa

February 20, 2013

18:23 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi Kak Haida,
To test on transaction logging method to use single commit for below module:-
*Test on Fund Trans... Lizahwati Basirun

15:57 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi Lizah,
Kindly assist to do internal testing on this issue. Please report all the test activity and scenario and c... Norhaidah Md Dasuki

14:09 Support #1910 (Internal Testing): SCP ID# 227 : Failed to perform IBG but the system already dedu...

Salam Kak haida,
Amended transaction logging method to use single commit,
Kindly test on this issue, and make su... Alwi Husada

February 18, 2013

15:42 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Still working on it, since it required to implement to all module, will Assigned to QA if it is ready for UAT testi... Alwi Husada

14:39 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi alwik
what is the status of this case? when is the patch ready?
Thanks Ahmad Hazri

February 14, 2013

11:53 Support #1910 (Development / Work In Progress): SCP ID# 227 : Failed to perform IBG but the syste...

Alwi,
Test done and successfully. Kindly continue fixing on other related module. TQ Norhaidah Md Dasuki

11:49 Support #1942 (Closed - End of life cycle): SCP ID# 239 : LIVE - Unable to Reset Password

Updated by User (Norazlilah - Agrobank IT)
Successfully migrate to production. Norhaidah Md Dasuki

11:38 Support #1940 (Closed - End of life cycle): SCP ID# 238 : LIVE - Unable to Reset Password

Updated by Alwi:
Unable to replicate at Development on the issue and there is no code error detect. No other issue o... Norhaidah Md Dasuki

11:34 Support #1940 (Development / Work In Progress): SCP ID# 238 : LIVE - Unable to Reset Password

This issue is due to IB only retrieve the first 30 of all user accounts under the one CIF Number. Customer who has mo... Norhaidah Md Dasuki

11:23 Bug #1904 (Closed - End of life cycle): SCP ID# 216 : New user can't use "Forgot My Password"

This issue is due to IB only retrieve the first 30 of all user accounts under the one CIF Number. Customer who has mo... Norhaidah Md Dasuki

February 13, 2013

17:10 Support #1954 (Internal Testing): SCP ID# 254 : [IE0000027C] - Amend wording in RIB Login Page

1. Go to Production App server 1 and 2:
2. Go to:
D:\IBM\WebSphere\AppServer\profiles\AppSrv01\installedApps\IBAP... Alwi Husada

16:20 Support #1954 (Work Completed-End life cycle): SCP ID# 254 : [IE0000027C] - Amend wording in RIB ...

Hi Alwi,
Agrobank want to amend wording in RIB Login Page their self.
Please provide the related file name that n... Abu Bakar Mohamed Sahabanali

15:07 Support #1942: SCP ID# 239 : LIVE - Unable to Reset Password

Attaches is war file info for today deployment Alwi Husada

12:31 Support #1942 (Pending Prod Deployment): SCP ID# 239 : LIVE - Unable to Reset Password

Hi Alwi
User has completed the test on UAT, please provide the deployment details as usual.
Target deployment d... Ahmad Hazri

February 08, 2013

12:45 Bug #1911 (Closed - End of life cycle): SCP ID# 228 : [IE000126SP] - IBG Thru AGRONet - Transacti...

Updated by Norazlilah - Migration successful. Norhaidah Md Dasuki

11:49 Support #1942 (User Acceptance Test): SCP ID# 239 : LIVE - Unable to Reset Password

The issue is due to IB only retrieve the first 30 from the user's account number. Fixed code and test successful.
... Norhaidah Md Dasuki

10:26 Support #1942 (Internal Testing): SCP ID# 239 : LIVE - Unable to Reset Password

Salam kak haida,
Thanks to moein who has fixed the issue,
Kindly re-test on UAT environment for reseting the pas... Alwi Husada

February 07, 2013

17:40 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount

Hi Dear Haida
According to the task ,retested for both Internet banking and RIB Transaction Enquiry was successfu... Hosseiny Elham

15:25 Bug #1911 (Pending Prod Deployment): SCP ID# 228 : [IE000126SP] - IBG Thru AGRONet - Transaction ...

Updated by NORAZLILAH BINTI KHAMDAN <norazlilah.khamdan@agrobank.com.my>
date: Thu, Feb 7, 2013 at 11:04 AM
Had ... Norhaidah Md Dasuki

15:03 Support #1910 (Internal Testing): SCP ID# 227 : Failed to perform IBG but the system already dedu...

Hi Elham,
Kindly assist to test this issue. Please consult with Alwi should you have any inquiry. TQ Norhaidah Md Dasuki