Activity
From January 08, 2013 to February 06, 2013
February 06, 2013
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16:20 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount
- Salam kak haida,
amended the logging method to use single commit,
Kindly test on this issue for do the Interban...
February 05, 2013
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18:00 Support #1940: SCP ID# 238 : LIVE - Unable to Reset Password
- Hi Moein
I believe your fix also apply for this case since I check this CIF# 150085904 got 60 Accounts which retu... -
17:01 Support #1942: SCP ID# 239 : LIVE - Unable to Reset Password
- repository url: https://hub.penril.net/hg/agrobank/agro_rib/rev/97029af66406
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- hi,
for this issue that upon reset password user get "invalid account number", i have made fixes as below:
ALWI... -
- Beside verify with the Host, do IB check from DB as well?
Query from DB, please refer attached file db.png
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- Thanks for the update Alwi
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The account deducted is because the system successfully sent the transaction to the host and display system unavai... -
- Hi Alwi
User has confirm that the CIF# 220999676 is link to the Acc# 200574100047799. Please refer attached image ... -
- Salam ,
Based on Log file provided, In that time this 2005741000047799 account no. is not tighten to this cif 2209... -
- Salam Alwi
Do you have enough info? lemme know anything.
Please update the status so we can close this case.
T...
February 04, 2013
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- Hi Alwi,
For Radzali case, please refer below link
http://hub.penril.net/redmine/issues/1942 -
- Im creating new case to avoid confusion since differ error message
2) Customer click at 'Forgot my password... -
16:35 Support #1940: SCP ID# 238 : LIVE - Unable to Reset Password
- If the error is due to host returned error code:-
Please get the below information from bank:-
1) Please get the AT... -
15:10 Support #1940: SCP ID# 238 : LIVE - Unable to Reset Password
- update by Hazri:-
Hi Alwi
Can you provide a guide how to troubleshoot this issue? So I can give to the IT to tr... -
- alwi, please look into it as i might not go to AGROBANK this week, if you have problem do let me know. thanks.
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- Kindly check on below issue:-
1)Customer wants to change password and click 'Forgot My Password'.
Customer got er... -
- Test on below Item:
4)Tick YES for the Beneficiary ID Verification and enter the Beneficiary ID Type/ID without Be...
January 31, 2013
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- Hi Ayu,
Kindly assist to do the internal testing. TQ. -
- hazri,
i tried to register new user, and tried the same scenario, after registration, i didn't login and attempt t...
January 30, 2013
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- Salam kak haida,
Fixed the issue, this issue happen due to as per required,
This issue due to Beneficiary ID Vali... -
- Add Issue reported by User:-
Issue: Key in special character at beneficiary account number and click "Yes" at "To al...
January 29, 2013
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- the attach file is just EB: PIN VERIFY FAIL, which we told bank way earlier on, anyhow, i will update if i have any f...
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- Hi Moein
Please refer attached response from Agrobank,
Does it give u any clue?
Thanks! -
- Agrobank IT found that New IBG Tranfer transaction successful with no input on Beneficiary Account Number. (refer att...
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- Deployment has been done successfully on 18/1/2013 1:15 am.
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- Deployment & data maintenance has been done successfully on 18/1/2013 1:15 am.
January 25, 2013
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17:33 Support #1910: SCP ID# 227 : Failed to perform IBG but the system already deducted the amount
- Hi Moein,
I only can provide CIF Number because there was *NO* record in RIB Transaction Enquiry.
CIF - 280525502
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- hi,
please provide more information regarding any transactional issue, such as from account, to account, cif no of... -
- Hi Alwi
Please take care this. ^^ -
- IBG trnx thrown "System unavailable" when clciked on Confirm button. But account already deducted.
Name ...
January 22, 2013
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- hi,
based on the log "SystemOut_13.01.21_12.02.31" below are the findings:
* basically, prior to reset password... -
- Hi Moein,
Please refer the logs emailed by Ruzaimah.
January 21, 2013
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- Pending customer reply for the log file.
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- pending on log files and ue07 transaction code 0200 status (this message is not reachable in uat environment).
we ... -
- regarding this issue, i tried to replicate it on UAT (UE07) environment, basically the replication is not complete si...
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- User who forgot the password during New registration can't use the "Forgot My Password" function.
DB query gave belo...
January 16, 2013
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- SIR: IE000118SP
Had been tested in RIB UAT on 09.01.2013 and OK.
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