Activity

From May 06, 2013 to June 04, 2013

17:30 Support #2729 (Closed - End of life cycle): SCP ID# 403 : Unsuccessful Bill Payment: Reported By Nurazlilah
The customer did Celcom bill payment but failed, later IB captured both unsuccessful(15:14)... Ahmad Hazri

11:56 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang: Thanks Kak Lizah/Haida ^^ Ahmad Hazri
11:49 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang: Hi Hazri,
Internal Test done and sign-off. Kindly email to User for UAT. Norhaidah Md Dasuki
11:46 Support #2401 (User Acceptance Test): SCP ID# 363 : Invalid check digit - JBA Pahang: Hi Ateh,
Fixed and successfully tested. Kindly proceed plan for UAT.
+*Steps on testing:*+
*New Bill Payment... Lizahwati Basirun
10:26 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang: Hi Lizah,
Kindly assist to test above issue TQ. Norhaidah Md Dasuki

16:13 Support #2401 (Internal Testing): SCP ID# 363 : Invalid check digit - JBA Pahang: Salam Kak Haida,
Issue has been fixed, it's due to invalid formula for JBA(PAIP) Pahang,
Attached all Developme... Alwi Husada

09:38 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Server 172.16.51.23:
PIN_BLOCK = A7B10A75262C7476
Server 172.16.51.24:
PIN_BLOCK = A7B10A75262C7476
Thanks,
Alwi Husada
09:26 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Thanks Alwi for the finding.
Could you provide the details of pin block generated so I can use this as confirmatio... Ahmad Hazri

17:54 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Bang Ateh,
Yes,generated PIN Block return the same on both servers 172.16.51.23 and 172.16.51.24. Alwi Husada
12:41 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Hi Alwi
Kindly check whether the generated PIN Block is the same on both servers.
We have requested User to do te... Ahmad Hazri
12:35 Support #2562: SCP ID# 395 : IBG transfer - service not available: Another reported same IBG issue (Favorite IBG)
1. Customer Name: NORDIN BIN KADIR
2. CIF No. : 230398122
3. Acc... Ahmad Hazri
10:43 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Salam Bang Ateh,
Since the PIN VERIFICATION FAILED only happen for this customer only, its impossible to have inco... Alwi Husada
10:26 Support #2562: SCP ID# 395 : IBG transfer - service not available: Provided screenshot is around 8.02PM Ahmad Hazri
10:18 Support #2562: SCP ID# 395 : IBG transfer - service not available: could you provide time frame? to make it easy to check the log,
Thanks, Alwi Husada
09:43 Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB: Again, the reason IB not pick up the transaction is because the previous error "Lock request time out period exceeded... Alwi Husada
09:41 Support #2543: SCP ID# 375 : Unable to do Forgot Password: Salam Alwi
Customer requesting update.
Thanks Ahmad Hazri

09:16 Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB: Hi Alwi,
Please update the finding/status of this issue.
Thanks. Abu Bakar Mohamed Sahabanali

18:07 Support #2562 (Closed - End of life cycle): SCP ID# 395 : IBG transfer - service not available: Reported by Norazlilah
==============
Salam....
Customer unable to do IBG transfer.
When click next button, sho... Ahmad Hazri

14:50 Support #2543 (Development / Work In Progress): SCP ID# 375 : Unable to do Forgot Password: Norazlilah log case to SilverLake and their response is
"IB will form the pin block and send it to EBS, where EB... Ahmad Hazri
14:48 Support #2543 (Work Completed-End life cycle): SCP ID# 375 : Unable to do Forgot Password: Norazlilah reported
Hi,

Account have been locked. After unlock customer's account, IBCC advise customer try to... Ahmad Hazri

11:10 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number: Bang ateh,
Attached deployment details,
Thanks, Alwi Husada

12:06 Task #2470 (Pending Prod Deployment): SCP ID# 381 : Failed to changed password with error - Inval...: Salam Alwi
User done UAT.
Please provide the deployment details.
Thanks
Ahmad Hazri

10:29 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number: Since the user has 45 accounts IB breakdown the account list retrieval by getting the first 30 accounts list and then... Alwi Husada

18:13 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number: Hi Alwi / Lizah
Thanks a lot Ahmad Hazri
18:05 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number: Hi Ateh,
To test the forgot password.
Steps on testing:
1) Click on Forgot My Password hyperlink
2) Enter th... Lizahwati Basirun
17:52 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number: Kak Liza,
Kindly do testing on this issue by using the following information:
Username :messi123
Atm Number:58... Alwi Husada
17:48 Task #2470 (Development / Work In Progress): SCP ID# 381 : Failed to changed password with error ...: Fixed on account number validation method,
Alwi Husada
13:08 Task #2470 (Closed - End of life cycle): SCP ID# 381 : Failed to changed password with error - In...: Reported by Norazlilah
Customer failed to changed password with error - Invalid Account Number
================... Ahmad Hazri
09:49 Enhancement #2454 (Work Completed-End life cycle): SCP ID# 373 : [IE0000046C] - On-screen warning...: Ahmad Hazri
09:35 Enhancement #2454: SCP ID# 373 : [IE0000046C] - On-screen warning to pre-empt mistaken IBG paymen...: deployed to Production, Alwi Husada

18:19 Enhancement #2454 (Pending Prod Deployment): SCP ID# 373 : [IE0000046C] - On-screen warning to pr...: Please prepare migration patch.
NORAZLILAH BINTI KHAMDAN updated:-
Hi,
Have been tested in UAT and ok.
Pl... Tan Lee Yong
17:42 Enhancement #2454 (Pending UAT Deployment): SCP ID# 373 : [IE0000046C] - On-screen warning to pre...: Hi Lee Lee,
Please help to liaise for UAT testing and migration to production due to this is urgent issue. Tan Lee Yong
17:03 Enhancement #2454 (Internal Testing): SCP ID# 373 : [IE0000046C] - On-screen warning to pre-empt ...: Kak Liza,
Kindly do test on this issue,
Thanks, Alwi Husada
17:00 Support #2455 (Closed - End of life cycle): SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB: Hi Alwi,

The following client transactions do not pick up in IB but in the host it's success and debited in the c... Abu Bakar Mohamed Sahabanali
16:30 Enhancement #2454 (Work Completed-End life cycle): SCP ID# 373 : [IE0000046C] - On-screen warning...: Reported by Norazlilah
AGRONet IBG - On-screen warning to pre-empt mistaken IBG payments by BNM Ahmad Hazri

12:34 Bug #2414 (Pending Customer Feedback): SCP ID# 367 : IBG transfer fee charges - incorrect value ...: Thanks Alwi Ahmad Hazri
10:13 Bug #2414: SCP ID# 367 : IBG transfer fee charges - incorrect value received from IB: root cause:
Due to hardcoded 0000000000000000030 MEPS charges in ESB layer,
Solving:
Removed harcoded charges an... Alwi Husada

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