Activity
From May 07, 2013 to June 05, 2013
June 04, 2013
- 17:30 Support #2729 (Closed - End of life cycle): SCP ID# 403 : Unsuccessful Bill Payment
- Reported By Nurazlilah
The customer did Celcom bill payment but failed, later IB captured both unsuccessful(15:14)...
June 03, 2013
- 11:56 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Thanks Kak Lizah/Haida ^^
- 11:49 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Hazri,
Internal Test done and sign-off. Kindly email to User for UAT. - 11:46 Support #2401 (User Acceptance Test): SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Ateh,
Fixed and successfully tested. Kindly proceed plan for UAT.
+*Steps on testing:*+
*New Bill Payment... - 10:26 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Lizah,
Kindly assist to test above issue TQ.
May 31, 2013
- 16:13 Support #2401 (Internal Testing): SCP ID# 363 : Invalid check digit - JBA Pahang
- Salam Kak Haida,
Issue has been fixed, it's due to invalid formula for JBA(PAIP) Pahang,
Attached all Developme...
May 28, 2013
- 09:38 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Server 172.16.51.23:
PIN_BLOCK = A7B10A75262C7476
Server 172.16.51.24:
PIN_BLOCK = A7B10A75262C7476
Thanks,
- 09:26 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Thanks Alwi for the finding.
Could you provide the details of pin block generated so I can use this as confirmatio...
May 27, 2013
- 17:54 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Bang Ateh,
Yes,generated PIN Block return the same on both servers 172.16.51.23 and 172.16.51.24. - 12:41 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Hi Alwi
Kindly check whether the generated PIN Block is the same on both servers.
We have requested User to do te... - 12:35 Support #2562: SCP ID# 395 : IBG transfer - service not available
- Another reported same IBG issue (Favorite IBG)
1. Customer Name: NORDIN BIN KADIR
2. CIF No. : 230398122
3. Acc... - 10:43 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Salam Bang Ateh,
Since the PIN VERIFICATION FAILED only happen for this customer only, its impossible to have inco... - 10:26 Support #2562: SCP ID# 395 : IBG transfer - service not available
- Provided screenshot is around 8.02PM
- 10:18 Support #2562: SCP ID# 395 : IBG transfer - service not available
- could you provide time frame? to make it easy to check the log,
Thanks, - 09:43 Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB
- Again, the reason IB not pick up the transaction is because the previous error "Lock request time out period exceeded...
- 09:41 Support #2543: SCP ID# 375 : Unable to do Forgot Password
- Salam Alwi
Customer requesting update.
Thanks
May 23, 2013
- 09:16 Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB
- Hi Alwi,
Please update the finding/status of this issue.
Thanks.
May 22, 2013
- 18:07 Support #2562 (Closed - End of life cycle): SCP ID# 395 : IBG transfer - service not available
- Reported by Norazlilah
==============
Salam....
Customer unable to do IBG transfer.
When click next button, sho...
May 21, 2013
- 14:50 Support #2543 (Development / Work In Progress): SCP ID# 375 : Unable to do Forgot Password
- Norazlilah log case to SilverLake and their response is
"IB will form the pin block and send it to EBS, where EB... - 14:48 Support #2543 (Work Completed-End life cycle): SCP ID# 375 : Unable to do Forgot Password
- Norazlilah reported
Hi,
Account have been locked. After unlock customer's account, IBCC advise customer try to...
May 16, 2013
- 11:10 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number
- Bang ateh,
Attached deployment details,
Thanks,
May 15, 2013
- 12:06 Task #2470 (Pending Prod Deployment): SCP ID# 381 : Failed to changed password with error - Inval...
- Salam Alwi
User done UAT.
Please provide the deployment details.
Thanks
May 14, 2013
- 10:29 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number
- Since the user has 45 accounts IB breakdown the account list retrieval by getting the first 30 accounts list and then...
May 13, 2013
- 18:13 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number
- Hi Alwi / Lizah
Thanks a lot - 18:05 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number
- Hi Ateh,
To test the forgot password.
Steps on testing:
1) Click on Forgot My Password hyperlink
2) Enter th... - 17:52 Task #2470: SCP ID# 381 : Failed to changed password with error - Invalid Account Number
- Kak Liza,
Kindly do testing on this issue by using the following information:
Username :messi123
Atm Number:58... - 17:48 Task #2470 (Development / Work In Progress): SCP ID# 381 : Failed to changed password with error ...
- Fixed on account number validation method,
- 13:08 Task #2470 (Closed - End of life cycle): SCP ID# 381 : Failed to changed password with error - In...
- Reported by Norazlilah
Customer failed to changed password with error - Invalid Account Number
================... - 09:49 Enhancement #2454 (Work Completed-End life cycle): SCP ID# 373 : [IE0000046C] - On-screen warning...
- 09:35 Enhancement #2454: SCP ID# 373 : [IE0000046C] - On-screen warning to pre-empt mistaken IBG paymen...
- deployed to Production,
May 09, 2013
- 18:19 Enhancement #2454 (Pending Prod Deployment): SCP ID# 373 : [IE0000046C] - On-screen warning to pr...
- Please prepare migration patch.
NORAZLILAH BINTI KHAMDAN updated:-
Hi,
Have been tested in UAT and ok.
Pl... - 17:42 Enhancement #2454 (Pending UAT Deployment): SCP ID# 373 : [IE0000046C] - On-screen warning to pre...
- Hi Lee Lee,
Please help to liaise for UAT testing and migration to production due to this is urgent issue. - 17:03 Enhancement #2454 (Internal Testing): SCP ID# 373 : [IE0000046C] - On-screen warning to pre-empt ...
- Kak Liza,
Kindly do test on this issue,
Thanks, - 17:00 Support #2455 (Closed - End of life cycle): SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB
- Hi Alwi,
The following client transactions do not pick up in IB but in the host it's success and debited in the c... - 16:30 Enhancement #2454 (Work Completed-End life cycle): SCP ID# 373 : [IE0000046C] - On-screen warning...
- Reported by Norazlilah
AGRONet IBG - On-screen warning to pre-empt mistaken IBG payments by BNM
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