B - Production Support » Agrobank Support » RIB

January 27, 2014

11:05 Support #4105 (Work Completed-End life cycle): SCP ID # 1972 : Browser Idle more than 5 minutes

Kindly assist to check on Encik Subri Md Noh issue on the browser idle more than 5 minute when performing the transac... William Gozali Tan

January 24, 2014

16:22 Support #4104 (Work Completed-End life cycle): SCP ID # 1971 : New Production EPAY endpoint URL

Refer to email from Beh below, kindly change the ePAY endpoint URL for production.
Will migrate by today around 5-6... William Gozali Tan

January 22, 2014

17:43 Support #4080 (Pending Customer Feedback): SCP ID# 1922 : [Request ID :##34545##] - LIVE: Unsucce...

The root cause is: TAC request flag is set as static variable. Therefore while many users try to perform any transact... Wijaya Kartono

17:40 Support #4089 (Pending Customer Feedback): SCP ID# 1932 : [Request ID :##34664##] : LIVE: Interba...

The root cause is: TAC request flag is set as static variable. Therefore while many users try to perform any transact... Wijaya Kartono

17:38 Support #4087: SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable to make a mobile reload

Fixed, tested on SIT and migrated successfully. Wijaya Kartono

17:37 Support #4087 (Pending Customer Feedback): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable ...

For unsuccessful transaction with host error reason as "Empty Bean Response - Read Timeout",
The root cause is: Conn... Wijaya Kartono

17:17 Support #4083: SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem in Bill Payment

Fixed, tested on SIT and migrated successfully. Wijaya Kartono

17:16 Support #4083 (Pending Customer Feedback): SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem...

For transaction below:
Transaction From Account No : 1007021000052520
Amount : 30.75
Transaction Date : 15/01/201... Wijaya Kartono

January 21, 2014

10:18 Support #4087 (Development / Work In Progress): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Un...

Wijaya Kartono

09:56 Support #4089 (Development / Work In Progress): SCP ID# 1932 : [Request ID :##34664##] : LIVE: In...

Wijaya Kartono

January 20, 2014

15:00 Support #4089 (Closed - End of life cycle): SCP ID# 1932 : [Request ID :##34664##] : LIVE: Interb...

Customer call cannot make interbank transaction.
Tac received successfully.
After enter the TAC number in the field... William Gozali Tan

13:47 Support #4083: SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem in Bill Payment

For the email, clearly see the "Empty Bean Response - Read Timeout" in the Host Response Error Message. This is clear... Tan Lee Yong

12:20 Support #4087 (Closed - End of life cycle): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable...

Pelanggan mengadu tidak dapat buat topup pinless dan pinbase sejak 15/1/2014 hingga hari ini 20/1/2014.

Alasan ia... William Gozali Tan

January 16, 2014

19:24 Support #4083 (Closed - End of life cycle): SCP ID# 1928 : [Request ID :##34614##] - LIVE: Proble...

Dear support.
Please rectify.
Refer log at \\10.6.6.20\Production_logs\logs
Note : Have been check with middle... William Gozali Tan

15:42 Support #2562 (Closed - End of life cycle): SCP ID# 395 : IBG transfer - service not available

Norhaidah Md Dasuki

January 15, 2014

18:41 Support #4076: SCP ID# 1917 : IBG Transaction Status - Successfull

Reviewed and sign-off. Send to user for SIT and UAT. Norhaidah Md Dasuki

18:33 Support #4076: SCP ID# 1917 : IBG Transaction Status - Successfull

Hi Kak Haida,
I tested full cycle for both side RIB and IBAM using this URL.Thank you.
http://10.6.6.20/ibam.si... Lizahwati Basirun

18:27 Support #4080 (Development / Work In Progress): SCP ID# 1922 : [Request ID :##34545##] - LIVE: Un...

Wijaya Kartono

18:03 Support #4076 (User Acceptance Test): SCP ID# 1917 : IBG Transaction Status - Successfull

Hi Kak Haida,
Issue has been fixed and successfully tested on http://10.6.6.20/ibam.sit.prod/common/Login.do .
... Lizahwati Basirun

17:48 Support #4054 (Work Completed-End life cycle): SCP ID# 1839 : FW: e-pay Web Service Recon Report ...

RUZAIMAH BINTI SAMAT Jan 7, 2014 10:40 AM
Mohon close. Isu ini telah resoved.
Root cause : Transaksi terlibat adala... Norhaidah Md Dasuki

17:36 Support #4080 (Closed - End of life cycle): SCP ID# 1922 : [Request ID :##34545##] - LIVE: Unsucc...

Reported by Ruzaimah
Refer log at \\10.6.6.20\Production_logs\logs
Customer complaint unable to make IBG Transf... Ahmad Hazri

17:06 Support #4077 (Development / Work In Progress): SCP ID# 1918 : IBG via RIB-rejected by MyClear Pa...

Wijaya Kartono

12:21 Support #4076 (Internal Testing): SCP ID# 1917 : IBG Transaction Status - Successfull

Root Cause: Merging issue, code replaced with the old one
Solution: Change back the code
Fixed and deployed. Kind... Wijaya Kartono

January 13, 2014

12:53 Support #4077 (Closed - End of life cycle): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Assalammualaikum dan salam sejahtera.
Below IBG initiated from RIB was rejected by MyClear's Payswitch validation ... William Gozali Tan

12:43 Support #4076 (Closed - End of life cycle): SCP ID# 1917 : IBG Transaction Status - Successfull

Reported by Ruzaimah
IBG Transaction history status is successful instead of accepted Ahmad Hazri