Activity

From January 19, 2014 to February 17, 2014

15:30 Support #4105 (Pending Customer Feedback): SCP ID # 1972 : Browser Idle more than 5 minutes: Root Cause: User was idle for more than 5 minutes. When the system check session token, if the token is invalid it wi... Wijaya Kartono

16:14 Support #4077 (Internal Testing): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch: Fix:
To reset the following values for 2nd validation in action
- beneficiary id
- beneficiary type
- 2nd valida... Yap Kah Yan
15:54 Support #4077: SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch: Hi Kahyan,
As per result from Paymentz and it is failed. Supposedly, NO 2nd Validation for all transactions. But f... Lizahwati Basirun
11:58 Support #4119 (Pending Customer Feedback): SCP ID# 1986 : Joint Account & Close account appear in...: Root Cause: Few lines of code are commented in IBFundTransferServices.
Solution: Uncomment the code.
Tested succe... Wijaya Kartono
11:51 Change #4125 (Pending Customer Feedback): SCP ID# 1992 : Pertukaran nama Mobile Internet Reload: Solution:
- Change node type in IB_NAVIGATION to 0 for MIR, as result user can edit PMR and PBMR.
- Change parent i... Wijaya Kartono
11:21 Change #4125 (Closed - End of life cycle): SCP ID# 1992 : Pertukaran nama Mobile Internet Reload: Request by Ruzaimah for below changes:
RIB > RIB Navigation > RIB > MIR > Mobile Internet Reload change to Prepai... Ahmad Hazri

12:48 Support #4077 (Development / Work In Progress): SCP ID# 1918 : IBG via RIB-rejected by MyClear Pa...: Tested and pending from IT team to check on the transaction. Lizahwati Basirun
09:46 Support #4119: SCP ID# 1986 : Joint Account & Close account appear in AGRONET: Hi Kartono,
Please update this issue.
Just need to uncomment in the code, IBFundTransferServices
Thank you. Yap Kah Yan

16:55 Support #4041 (Work Completed-End life cycle): SCP ID# 1831 : [Request ID :##33250##] - LIVE RIB:...: Issue solved. Confirmed by Ruzaimah (AGRO IT Team) as at 10 February 2014.
Root Cause: CIF in Host and IBAM was not ... Wijaya Kartono

16:29 Support #4119 (Development / Work In Progress): SCP ID# 1986 : Joint Account & Close account appe...: Pending screenshot from user Yap Kah Yan
16:28 Support #4116 (Internal Testing): SCP ID # 1983 : LIVE: Change Password Error: Root Cause:
Config setting in TB_AM_CONFIG (DB)
P_EXPIRY_DAY is set to 31 (RIB) and 30 (BIB) based on UAT env
Note... Yap Kah Yan

17:11 Support #4119: SCP ID# 1986 : Joint Account & Close account appear in AGRONET: +*Related Acc:*+... Ahmad Hazri
17:04 Support #4119 (Closed - End of life cycle): SCP ID# 1986 : Joint Account & Close account appear i...: Reported by Ruzaimah
Agronet customer reported that there is unidentified account appear in their account.
Upon c... Ahmad Hazri
15:13 Support #4116 (Closed - End of life cycle): SCP ID # 1983 : LIVE: Change Password Error: Dear Support,

Customer unable to perform Change Password in Profile Management, error prompt ‘Password Expired’.
... William Gozali Tan

16:28 Support #4041: SCP ID# 1831 : [Request ID :##33250##] - LIVE RIB: Forgot Password: CIF in IBAM: 280066236
Pending CIF returned by host Yap Kah Yan
14:16 Support #4077 (Internal Testing): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch: Root Cause:
javascript used to clear form did not clear 2nd validation indicator
Fix:
fix javascript to clear 2n... Yap Kah Yan

11:56 Support #4077: SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch: Hi Kah Yan,
Kindly assist to fix the issue. Thank you.
*Step to re-produce:*
+*Scenario 1:*+
# Click on Ne... Lizahwati Basirun

17:56 Support #4104 (Work Completed-End life cycle): SCP ID # 1971 : New Production EPAY endpoint URL: Migrated successfully on 24 January 2014. Wijaya Kartono

11:05 Support #4105 (Work Completed-End life cycle): SCP ID # 1972 : Browser Idle more than 5 minutes: Kindly assist to check on Encik Subri Md Noh issue on the browser idle more than 5 minute when performing the transac... William Gozali Tan

16:22 Support #4104 (Work Completed-End life cycle): SCP ID # 1971 : New Production EPAY endpoint URL: Refer to email from Beh below, kindly change the ePAY endpoint URL for production.
Will migrate by today around 5-6... William Gozali Tan

17:43 Support #4080 (Pending Customer Feedback): SCP ID# 1922 : [Request ID :##34545##] - LIVE: Unsucce...: The root cause is: TAC request flag is set as static variable. Therefore while many users try to perform any transact... Wijaya Kartono
17:40 Support #4089 (Pending Customer Feedback): SCP ID# 1932 : [Request ID :##34664##] : LIVE: Interba...: The root cause is: TAC request flag is set as static variable. Therefore while many users try to perform any transact... Wijaya Kartono
17:38 Support #4087: SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable to make a mobile reload: Fixed, tested on SIT and migrated successfully. Wijaya Kartono
17:37 Support #4087 (Pending Customer Feedback): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable ...: For unsuccessful transaction with host error reason as "Empty Bean Response - Read Timeout",
The root cause is: Conn... Wijaya Kartono
17:17 Support #4083: SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem in Bill Payment: Fixed, tested on SIT and migrated successfully. Wijaya Kartono
17:16 Support #4083 (Pending Customer Feedback): SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem...: For transaction below:
Transaction From Account No : 1007021000052520
Amount : 30.75
Transaction Date : 15/01/201... Wijaya Kartono

10:18 Support #4087 (Development / Work In Progress): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Un...: Wijaya Kartono
09:56 Support #4089 (Development / Work In Progress): SCP ID# 1932 : [Request ID :##34664##] : LIVE: In...: Wijaya Kartono

15:00 Support #4089 (Closed - End of life cycle): SCP ID# 1932 : [Request ID :##34664##] : LIVE: Interb...: Customer call cannot make interbank transaction.
Tac received successfully.
After enter the TAC number in the field... William Gozali Tan
13:47 Support #4083: SCP ID# 1928 : [Request ID :##34614##] - LIVE: Problem in Bill Payment: For the email, clearly see the "Empty Bean Response - Read Timeout" in the Host Response Error Message. This is clear... Tan Lee Yong
12:20 Support #4087 (Closed - End of life cycle): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable...: Pelanggan mengadu tidak dapat buat topup pinless dan pinbase sejak 15/1/2014 hingga hari ini 20/1/2014.

Alasan ia... William Gozali Tan

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B - Production Support » Agrobank Support » RIB