Z-Archive » MATRADE_TPMS Support

October 24, 2016

16:12 TPMS_GO-Live Support Support #6707 (User Acceptance Test): [TPMS_GL061] - Promotion >> Event Setup >> Notification

Siti Norahayu Mohd Desa

11:43 TPMS_GO-Live Support Support #6709 (User Acceptance Test): [TPMS_GL062] - Post Event -> Event Report

Send for user testing. Siti Norahayu Mohd Desa

10:01 TPMS_GO-Live Support Support #6709 (Internal Testing): [TPMS_GL062] - Post Event -> Event Report

Issue:
Post-event report, Trade Fair Summary by Event, not in correct format.
# Company name not sort
# Numbering... Najmi Pasarudin

October 21, 2016

11:44 TPMS_GO-Live Support Support #6707 (Internal Testing): [TPMS_GL061] - Promotion >> Event Setup >> Notification

Issue:
In Promotion > Event Setup > Notification, dynamic data does not work for Follow-up reminder notification.
... Najmi Pasarudin

09:24 TPMS_GO-Live Support Support #6709 (Development / Work In Progress): [TPMS_GL062] - Post Event -> Event Report

Najmi Pasarudin

October 17, 2016

10:06 TPMS_GO-Live Support Support #6709 (Work Completed-End life cycle): [TPMS_GL062] - Post Event -> Event Report

*There is an error when download the report*
1) Company name not sort
2) Numbering not in sequal
3) Repeated tabl... Siti Norahayu Mohd Desa

10:05 TPMS_GO-Live Support Support #6707 (Development / Work In Progress): [TPMS_GL061] - Promotion >> Event Setup >> Notifi...

Najmi Pasarudin

October 14, 2016

17:21 TPMS_GO-Live Support Support #6707 (Work Completed-End life cycle): [TPMS_GL061] - Promotion >> Event Setup >> Notific...

Notification in promotion module(in event setup) not working correctly. When sending notification using reminder for ... Siti Norahayu Mohd Desa

October 07, 2016

16:38 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...

07 Oct 2016 4:07pm
Dear Najmi,
I think we can close this log. Problem occurred due to restarting tomcat using r... Siti Norahayu Mohd Desa

15:54 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...

An error occurred when uploading company's profile write up. Tested in UAT server also give the same results. Pleas... Siti Norahayu Mohd Desa

September 30, 2016

09:54 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List

Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin

09:54 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List

Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin

09:53 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...

Najmi Pasarudin

09:53 TPMS_GO-Live Support Support #6574: [TPMS_GL053] -]Unable to generate report (blank report) for Planning module (Budge...

Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin

September 29, 2016

18:24 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing

Thu, Sep 29, 2016 at 3:41 PM
Yes the issue has been rectified. We are still monitoring TPMS stability on the DNS cha... Norhaidah Md Dasuki

17:55 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS

Thu, Sep 29, 2016 at 5:43 PM
This issue has been rectified and can close the log.
Thank you.
Muhammad Arshad B... Norhaidah Md Dasuki

17:36 TPMS_GO-Live Support Support #6632 (Pending Customer Feedback): [TPMS_GL058] - Unable to access to TPMS

Email MATRADE on the findings, No code fixing required. Norhaidah Md Dasuki

16:33 TPMS_GO-Live Support Support #6580 (Pending Customer Feedback): [TPMS_GL055] - Publication >> Email Marketing

Email to MATRADE on findings and verification. Norhaidah Md Dasuki

16:01 TPMS_GO-Live Support Support #6632 (Internal Testing): [TPMS_GL058] - Unable to access to TPMS

Related to Support #6578 [TPMS_GL049 & 050] -TPMS unstability issue Najmi Pasarudin

15:45 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue

date: Thu, Sep 29, 2016 at 12:41 PMHaida, you may close this log. Thanks.
Regards,
Rozaina Ali
IT Manager Norhaidah Md Dasuki

15:19 TPMS_GO-Live Support Support #6625 (Pending Customer Feedback): [TPMS_GL057] - Publication > Email Marketing

email User on the findings., Norhaidah Md Dasuki

12:30 TPMS_GO-Live Support Support #6578: [TPMS_GL049 & 050] -TPMS unstability issue

Refer to attached findings from both MATRADE and Inteksoft team. Norhaidah Md Dasuki

11:42 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS

Case ID : TPMS/16-0056
Unable to access TPMS system cause of tomcat. Refer attachment for screen shot of logs for ... Norhaidah Md Dasuki

September 28, 2016

11:15 TPMS_GO-Live Support Support #6580 (Internal Testing): [TPMS_GL055] - Publication >> Email Marketing

Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... Najmi Pasarudin

11:10 TPMS_GO-Live Support Support #6625 (Internal Testing): [TPMS_GL057] - Publication > Email Marketing

Issue:
Cannot send test invitation email from Email Marketing module.
Cause:
No issue on TPMS. Matrade network D... Najmi Pasarudin

September 27, 2016

15:20 TPMS_GO-Live Support Support #6625 (Development / Work In Progress): [TPMS_GL057] - Publication > Email Marketing

Najmi Pasarudin

10:09 TPMS_GO-Live Support Support #6516 (Work Completed-End life cycle): [TPMS_GL042] - Promotion >> Handbook >> Print

Issue Closed. Siti Norahayu Mohd Desa

10:06 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing

Unable to send test invitation in Email Marketing module.
Please refer attachment. TQ Siti Norahayu Mohd Desa

10:02 TPMS_GO-Live Support Support #6516: [TPMS_GL042] - Promotion >> Handbook >> Print

26 Sept 2016 7:21 PM
Puan Haidah,
Sorry for the late notification. For the issue below, you may close.
Rega... Siti Norahayu Mohd Desa

September 26, 2016

11:47 TPMS_GO-Live Support Support #6479 (Work Completed-End life cycle): [TPMS_GL033] - Unable to display list of event (if...

date: Mon, Sep 26, 2016 at 11:34 AM
The issue at TPMS Production App Server 02 has been extended to our vendor. Temp... Norhaidah Md Dasuki