B - Production Support » Agrobank Support

July 30, 2014

12:23 Support #4570: [SCP ID :##2346##] : To change Global Limit for BIB (CM201400745)

Tested the module using bypass authentication, using local Tomcat.
if global limit less than service info total li... Yap Kah Yan

09:24 Support #4570: [SCP ID :##2346##] : To change Global Limit for BIB (CM201400745)

Hi Kartono,
Please provide the credentials for initiator, approver and single user.
Is there any token I can use ... Yap Kah Yan

July 25, 2014

20:56 Support #4570 (Internal Testing): [SCP ID :##2346##] : To change Global Limit for BIB (CM201400745)

Hi Kahyan,
Please assist on transfer limit testing.
URL for testing:
http://10.6.6.20/bib.sit.transferlimit/co... Wijaya Kartono

20:51 Support #4570 (Development / Work In Progress): [SCP ID :##2346##] : To change Global Limit for B...

Changes:
- Added transfer limit (Global Transfer Limit and Service Info Transfer Limit) checking in BIB 3rd Party Tr... Wijaya Kartono

July 23, 2014

16:00 Support #4570 (Work Completed-End life cycle): [SCP ID :##2346##] : To change Global Limit for BI...

Kindly assist below request:... Ahmad Hazri

July 16, 2014

17:28 Support #4418: [SCP ID :##2267##] : Unable to receive SMS notification

I already inform user to increase lockTimeout value and restart database.
Although, it only serve as temporary solut... Wijaya Kartono

16:08 Change #4333 (Pending Customer Feedback): [SCP ID :##2204##] : Ar Rahnu Account Summary

Hi,
Requests have been tested and passed. Send to customer for SIT and UAT. The Internal Test Result can be found ... Lizahwati Basirun

09:54 Support #4522 (Pending Customer Feedback): [SCP ID :##2265##] : TCO 76607 : Loan Account NOT appe...

Issue has been tested and passed. Able to view the Loan account in Account & Banking summary list, able to do Own Acc... Lizahwati Basirun

July 08, 2014

16:43 Bug #4071 (Internal Testing): SCP ID# 1400 : unable to approve changes in IBAM

URL for testing:
- IBAM
https://10.6.6.20:9444/ibam.sit.bug4071/common/Login.do Wijaya Kartono

July 07, 2014

15:11 Support #4314 (Pending Customer Feedback): SCP ID #2175 : [Request ID :##37893##] : LIVE: Problem...

Hi all,
Tested and passed.Test Result uploaded to Alfresco. Step to replicate as below:
1.Update the flag to pa... Lizahwati Basirun

12:32 Support #4522 (Internal Testing): [SCP ID :##2265##] : TCO 76607 : Loan Account NOT appear in ACC...

hi kak Liza,
Fixed and deployed. Kindly test it.
Root cause: Missing account status initialisation for account ... Wijaya Kartono

10:49 Bug #4071 (Development / Work In Progress): SCP ID# 1400 : unable to approve changes in IBAM

Hi Kartono,
Kindly assist to fix on FAILED issue:
Test Case 1: System validate error message at Checker instead... Lizahwati Basirun

09:32 Support #4418: [SCP ID :##2267##] : Unable to receive SMS notification

Hi Ton
According to this blog - http://weblogs.asp.net/jeffwids/lock-request-time-out-period-exceeded, you can che... Ahmad Hazri

July 04, 2014

12:50 Support #4528: [SCP ID :##2316##] : [Request ID :##41518##] : LIVE: Unable to receive TAC number...

This issue related to Support #4418. Wijaya Kartono

12:49 Support #4522: [SCP ID :##2265##] : TCO 76607 : Loan Account NOT appear in ACCOUNT & BANKING

Waiting for an account with exact criteria as reported to simulate the issue in Development. Wijaya Kartono

12:47 Support #4528 (Development / Work In Progress): [SCP ID :##2316##] : [Request ID :##41518##] : L...

Wijaya Kartono

12:42 Support #4199 (Internal Testing): SCP ID# 2076 : RIB REPORT - CONSOLIDATED TRANSACTION IB MONTHLY...

Hi kak,
Fixed and deployed. Please test all monetary transaction and and make sure it log to main table (IB_USER_T... Wijaya Kartono

12:30 Support #4515: [SCP ID :##2312##] : [Request ID :##40249##] : BIB : Unable to login (Viewer - do...

Below is query to update the flag to set password will not expired.
_update TB_AM_USER set P_EXPIRED_STATUS = 1 wh... Wijaya Kartono

12:06 Support #4522 (Development / Work In Progress): [SCP ID :##2265##] : TCO 76607 : Loan Account NOT...

Wijaya Kartono

July 03, 2014

17:21 Support #4528 (Closed - End of life cycle): [SCP ID :##2316##] : [Request ID :##41518##] : LIVE:...

Please attend user query below:... Ahmad Hazri

17:05 Support #1885: SCP ID# 198 : [IE000123SP] - To include account inquiries in audit trail

Hi Kak Haida,
I have no idea where could I found the account inquiries in the audit trail as mention in previous u... Lizahwati Basirun

15:14 Support #4515 (Pending Customer Feedback): [SCP ID :##2312##] : [Request ID :##40249##] : BIB : ...

Hi all,
As per attached is the step to replicate the issue.
# Login singleAbdullah
# Unable to login
# Check on... Lizahwati Basirun

11:33 Support #4452 (Closed - End of life cycle): [SCP ID :##2296##] : SMS log

Case closed on Jun 30th. Ahmad Hazri

11:15 Support #4452: [SCP ID :##2296##] : SMS log

Please follow up with customer to ensure the problem is resolved and close this case by July 4th before 3pm. Tan Lee Yong

11:13 Support #4515: [SCP ID :##2312##] : [Request ID :##40249##] : BIB : Unable to login (Viewer - do...

Hi Lizah,
Please simulate the problem, apply the suggestion, conduct internal testing to ensure the proposed solutio... Tan Lee Yong

11:10 Support #4314 (Internal Testing): SCP ID #2175 : [Request ID :##37893##] : LIVE: Problem login as...

Please reproduce the problem and conduct internal testing on the proposed solution. Also need to test on SIT and UAT ... Tan Lee Yong

11:08 Bug #4071 (Internal Testing): SCP ID# 1400 : unable to approve changes in IBAM

Root cause: password was not checked when checker change the password
Resolution: - Added method to check for reuse... Tan Lee Yong

10:50 Support #4314: SCP ID #2175 : [Request ID :##37893##] : LIVE: Problem login as Single User

This is the same issue as
Support #4515
[SCP ID :##2312##] : [Request ID :##40249##] : BIB : Unable to login (View... Tan Lee Yong

10:39 Support #1885: SCP ID# 198 : [IE000123SP] - To include account inquiries in audit trail

Hi Lizah,
Please understand what is this about and see can close this case by today. Tan Lee Yong