Activity
From June 03, 2014 to July 02, 2014
July 02, 2014
- 17:15 Support #4515: [SCP ID :##2312##] : [Request ID :##40249##] : BIB : Unable to login (Viewer - do...
- Root cause: User password is expired.
Solution: Password expire status set to false, so the password will not expire... - 17:12 Support #4199: SCP ID# 2076 : RIB REPORT - CONSOLIDATED TRANSACTION IB MONTHLY & BILL PAYMENT SUM...
- Root cause:
- IBG transaction status changed from "Successful" to "Accepted".
- Transaction was not logged correctl... - 13:26 Support #4418 (Development / Work In Progress): [SCP ID :##2267##] : Unable to receive SMS notifi...
- Error log:
_"Error details : org.hibernate.exception.SQLGrammarException: could not insert: [net.penril.ibss.core.hi...
July 01, 2014
- 14:57 Support #4522 (Work Completed-End life cycle): [SCP ID :##2265##] : TCO 76607 : Loan Account NOT ...
- Customer Name: SITI NOOR AISHAH BINTI MOHAMAD RADZI
CIF No. : 280461670
Account Loan No. : 45341001354800000
L... - 14:02 Support #4314: SCP ID #2175 : [Request ID :##37893##] : LIVE: Problem login as Single User
- Please do a follow up with the User.
Root cause: Server time and token not sync.
Solution: Sync server time and t... - 10:22 Support #4515: [SCP ID :##2312##] : [Request ID :##40249##] : BIB : Unable to login (Viewer - do...
- Please get the date and time when this problem happened.
The log file provided are not tally on date.
BIB log is on... - 10:18 Support #4515 (Work Completed-End life cycle): [SCP ID :##2312##] : [Request ID :##40249##] : BI...
- Please attend user query below:...
June 30, 2014
- 15:09 IBAM Support #4352 (Work Completed-End life cycle): [SCP ID :##2216##] : IBAM - MAKER CHECKER MAINTENANCE
- Successfully migrate to production on 27th May 2014.
- 12:55 Support #4457 (Work Completed-End life cycle): [SCP ID :##2298##] : RIB/BIB IBG Transaction Histo...
- Successfully migrated to production on 28/06/2014.
- 10:12 Change #4484 (Closed - End of life cycle): [SCP ID :##2309##] : Unsuccessful transaction on bill...
- Migration ID00012 sucessfully on Jun 28/6/2014
Case closed.
June 27, 2014
- 14:41 Support #4452: [SCP ID :##2296##] : SMS log
- I believe the root cause is old SMS task. but I cannot say for sure what cause the task to misbehave the logging part...
- 13:23 Support #4452: [SCP ID :##2296##] : SMS log
- What is the root cause and how you resolve it?
- 12:55 Support #4452 (Pending Customer Feedback): [SCP ID :##2296##] : SMS log
- SMS log able to be generated daily without replace previous one.
Updated screenshot is attached.
Note: Screensh... - 12:40 Change #4484 (Internal Testing): [SCP ID :##2309##] : Unsuccessful transaction on bill payment -...
- Hi kak Liza,
Fixed and deployed.
Root cause:
- Transaction Trace Id is exceed maximum Integer value (6 digits)... - 12:35 Change #4484 (Development / Work In Progress): [SCP ID :##2309##] : Unsuccessful transaction on ...
June 26, 2014
- 13:09 Change #4484 (Closed - End of life cycle): [SCP ID :##2309##] : Unsuccessful transaction on bill...
- kindly attend user query below:...
June 19, 2014
- 15:24 Change #4333 (Internal Testing): [SCP ID :##2204##] : Ar Rahnu Account Summary
- Hi kak Liza,
Changes had been made and deployed. Kindly test it.
Changes:
- System will only validate reason c... - 12:43 Change #4333 (Development / Work In Progress): [SCP ID :##2204##] : Ar Rahnu Account Summary
- 12:35 Support #4452: [SCP ID :##2296##] : SMS log
- Currently, SMS log able to generate new log daily without replace previous one.
Action taken:
- Stop/End all inst... - 11:28 Support #4452 (Development / Work In Progress): [SCP ID :##2296##] : SMS log
- 11:28 Change #4333: [SCP ID :##2204##] : Ar Rahnu Account Summary
- Hi Kartono,
Kindly assist on the request:
1) Change of Ar Rahnu Account Summary message for customer with no va...
June 17, 2014
- 16:34 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward
- Pending SIT/UAT.
Notes:Test Result has uploaded into Alfresco.
June 16, 2014
- 16:09 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward
- Hi kak Liza,
Merged and deployed for both RIB and BIB (SIT and UAT). - 10:47 Support #4457 (Pending Customer Feedback): [SCP ID :##2298##] : RIB/BIB IBG Transaction History -...
- Hi Kartono,
Issue has been tested on RIB but pending on BIB due to no patches data to test on it. As discuss with ...
June 13, 2014
- 14:05 Support #4457 (Internal Testing): [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected...
- hi kak liza,
Fixed and deployed. Kindly test it.
Changes:
- Added Rejected IBG into Transaction History (RIB/B... - 11:09 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward
- Hi Kartono,
As spoken before,kindly assist on the issue.
* To display the *Rejected IBG Inward* details in the ... - 10:38 Support #4457 (Work Completed-End life cycle): [SCP ID :##2298##] : RIB/BIB IBG Transaction Histo...
- Please attend user query below...
June 12, 2014
- 11:27 Support #4452 (Closed - End of life cycle): [SCP ID :##2296##] : SMS log
- User reported issue below:...
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