B - Production Support » Agrobank Support

November 24, 2014

11:24 BIB Support #4795 (Pending Customer Feedback): [SCP ID :##2459##] : Create new user (single user) b...

Current findings:
- Certain account duplicated in the account list.
- IB suppose to retrieve 20 accounts per reques... Wijaya Kartono

November 17, 2014

11:36 IBAM Support #4807 (Pending Prod Deployment): [SCP ID :##2470##] : Epay reconsilation file for BIB T...

Hi,
Issue has been tested and passed. System displayed the epay product code as per requirement.Please find attach... Lizahwati Basirun

10:57 BIB Support #4805 (Pending Customer Feedback): [SCP ID :##2468##] : BIB Login Problem - "username o...

Current findings: Reported customers had their token out of sync. As per email from NORAZLILAH BINTI KHAMDAN on 14 No... Wijaya Kartono

November 12, 2014

11:11 IBAM Support #4807 (Internal Testing): [SCP ID :##2470##] : Epay reconsilation file for BIB Transact...

Hi kak Liza,
Kindly perform BIB Billpayment and check the updated recon file. Thanks. Wijaya Kartono

10:55 IBAM Support #4808 (Work Completed-End life cycle): [SCP ID :##2471##] : Unable to open reports in I...

As per Ruzaimah email on 12 Nov 2014 10:50AM, this case is closed. Wijaya Kartono

10:50 BIB Support #4805 (Development / Work In Progress): [SCP ID :##2468##] : BIB Login Problem - "usern...

Hi Kartono,
Pending for customer to provide the step to reproduce the issue and also the audit trail for that user... Lizahwati Basirun

10:27 IBAM Support #4672 (Work Completed-End life cycle): [SCP ID :##2381##] : KASI SEA FARM - Create 2 time...

Successfully migrated to production on 08th November 2014 Lizahwati Basirun

10:26 Support #4636 (Work Completed-End life cycle): [SCP ID : 2359] - ZS ARMIN (cif : 350145107) : "...

Successfully migrated to production on 08th November 2014 Lizahwati Basirun

10:26 RIB Support #4658 (Work Completed-End life cycle): [SCP ID :##2371##] : AGRONet REGISTRATION STATUS N...

Successfully migrated to production on 08th November 2014 Lizahwati Basirun

10:12 IBAM Support #4808: [SCP ID :##2471##] : Unable to open reports in IBAM.

Hi Kartono,
Cannot replicate this issue in development. Kindly assist to check.Thanks. Lizahwati Basirun

09:55 IBAM Support #4807: [SCP ID :##2470##] : Epay reconsilation file for BIB Transaction.

Hi Kartono,
Kindly assist on the issue.
For BIB (EPAY) module,system extract the product code instead of epay p... Lizahwati Basirun

09:08 IBAM Support #4808 (Work Completed-End life cycle): [SCP ID :##2471##] : Unable to open reports in I...

Hi,
Kindly attend below request:... Zahir Abd Latif

09:01 IBAM Support #4807 (Closed - End of life cycle): [SCP ID :##2470##] : Epay reconsilation file for BI...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 11, 2014

09:03 BIB Support #4805 (Closed - End of life cycle): [SCP ID :##2468##] : BIB Login Problem - "username ...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 03, 2014

14:24 IBAM Support #4752 (Work Completed-End life cycle): [SCP ID :##2442##] : Change Security alert at BI...

Browser compatibility issue. Tested using Chrome,Firefox and IE. Recommended to use IE for updating the Main Notes. Lizahwati Basirun

October 31, 2014

18:23 RIB Change #4783 (Work Completed-End life cycle): [SCP ID :##2454##] : Change Middleware DNS Name f...

Hi kak Lizah,
Config setting was changed. Ready for migration. Below are additional changes as per email from Ruza... Wijaya Kartono

18:09 RIB Support #4798 (Development / Work In Progress): [SCP ID :##2461##] : Unable to perform IBG tran...

Wijaya Kartono

18:08 BIB Support #4795 (Development / Work In Progress): [SCP ID :##2459##] : Create new user (single us...

Wijaya Kartono