B - Production Support » Agrobank Support

November 23, 2015

15:06 Support #5715 (Closed - End of life cycle): [SCP ID :##2862##] : BIB: Session Expired.

Hi,
Kindly attend below request:
Session expired while login to BIB. Details affected customer as below:
Compa... Zahir Abd Latif

14:37 Support #5713 (Closed - End of life cycle): [SCP ID :##2860##] : Security Token Not Exist.

Hi,
Kindly attend below request:
Agrobank admin not able to assign token to company, error 'Security Token Not Ex... Zahir Abd Latif

November 20, 2015

10:16 Support #5638 (Pending Customer Feedback): [SCP ID :##2838##] : IBAM - RIB User Activity log did ...

Migration Plan :ID0037.
Start Date/Time : 20th November 2015 / 10.00pm
End Date/Time : 21st November 2015 / 8.00... Zahir Abd Latif

10:03 Support #5688 (Pending Customer Feedback): [Request ID :##2856##] : System Unavailable - RIB/IBAM...

Update by Chee Ping, Nov 18, 2015 04:43 PM:-... Zahir Abd Latif

November 18, 2015

10:07 Support #5537 (Closed - End of life cycle): [SCP ID :##2816##] : JomPay ref1 field should contain...

Migration on 7/11/2015 - ID036.
Issue closed in SCP. Zahir Abd Latif

09:54 Support #5509 (Closed - End of life cycle): [SCP ID :##2802##] : Authorization > BIB > Duri...

Issue closed in SCP. Zahir Abd Latif

November 17, 2015

17:06 Support #5688 (Closed - End of life cycle): [Request ID :##2856##] : System Unavailable - RIB/IBA...

Dear KahYan
Please attend this issue.
Issue: Unable to login due to pass error Ahmad Hazri

November 11, 2015

12:03 Support #5509: [SCP ID :##2802##] : Authorization > BIB > During approval, IBAM Checker una...

Deployed to production 07/11/2015 Yap Kah Yan

November 04, 2015

16:45 Support #5638 (Development / Work In Progress): [SCP ID :##2838##] : IBAM - RIB User Activity log...

findings from log:
[8/14/15 16:29:25:336 SGT] 00001a12 SystemErr R at com.ib.common.utils.ResourcesUtils.getA... Yap Kah Yan

10:56 Support #5638 (Closed - End of life cycle): [SCP ID :##2838##] : IBAM - RIB User Activity log did...

Hi,
Kindly attend below request:
Problem : IBAM - RIB User Activity log did not record registeration data after 1... Zahir Abd Latif

09:36 Support #5613 (Closed - End of life cycle): [SCP ID :##2831##] : Bill payment to SESCO (0038031) ...

Update by Ruzaimah, Nov 4, 2015 09:32 AM:-... Zahir Abd Latif

November 03, 2015

09:29 Support #5537: [SCP ID :##2816##] : JomPay ref1 field should contain alphabet, number and common ...

Update by Ruzaimah, Nov 3, 2015 09:28 AM:-
SIT : 3-6/11/2015
UAT : 9-13/11/2015 Zahir Abd Latif

November 02, 2015

07:42 Support #5537 (Pending Customer Feedback): [SCP ID :##2816##] : JomPay ref1 field should contain ...

Update validation for ref1 to be open as per JomPay requirement
EBCDIC greater than hexadecimal 3F or ASCII value gr... Yap Kah Yan

11:01 Support #5574 (Closed - End of life cycle): [SCP ID :##2822##] : Session Expired during Login.

Issue closed in SCP. Zahir Abd Latif

October 30, 2015

13:28 Support #5537: [SCP ID :##2816##] : JomPay ref1 field should contain alphabet, number and common ...

Kah Yan
Please help to provide this fix to Ruzaimah
TQ Ngoh Chee Ping

October 28, 2015

15:32 Support #5613 (Pending Customer Feedback): [SCP ID :##2831##] : Bill payment to SESCO (0038031) -...

The problem is check digit setup not correct. Already provide screenshot for Ruzaimah to follow the setup. Ngoh Chee Ping

14:36 Support #5613 (Closed - End of life cycle): [SCP ID :##2831##] : Bill payment to SESCO (0038031) ...

Hi,
Kindly attend below request:... Zahir Abd Latif

09:28 Support #5470 (Closed - End of life cycle): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH ...

Issue closed in SCP. Zahir Abd Latif

09:25 Support #5509 (Pending Customer Feedback): [SCP ID :##2802##] : Authorization > BIB > Durin...

Deployed to SIT, waiting for test result from IT team Yap Kah Yan

09:24 Support #5509 (Internal Testing): [SCP ID :##2802##] : Authorization > BIB > During approva...

Yap Kah Yan

09:23 Support #5509: [SCP ID :##2802##] : Authorization > BIB > During approval, IBAM Checker una...

Please generate the WAR file for AGRO bank to test. Ngoh Chee Ping

October 27, 2015

09:14 Support #5574 (Pending Customer Feedback): [SCP ID :##2822##] : Session Expired during Login.

Update by Kah Yan, Oct 26, 2015 11:26 AM:-... Zahir Abd Latif