Activity

From July 02, 2016 to July 31, 2016

July 28, 2016

17:45 IBAM Support #6406 (Closed - End of life cycle): [SCP ID :##3244##] : Dynamic Report, Error while per...
Issue closed in SCP. Zahir Abd Latif
17:43 Support #6462 (Closed - End of life cycle): [SCP ID :##3295##] : SI transaction not pickup by SI ...
Issue closed in SCP. Zahir Abd Latif
17:42 Support #6461 (Closed - End of life cycle): [SCP ID :##3294##] : CA complaint account always been...
Issue closed in SCP. Zahir Abd Latif
17:41 Support #6450 (Closed - End of life cycle): [SCP ID :##3286##] : FABULOUS ART : Token Issue
Issue closed in SCP. Zahir Abd Latif
08:57 Support #6438 (System Integration Test): [SCP ID :##3273##] : eIBFT - Payment Type display '0
Problem still persist after deployment for fav eibft (confirm page). Issue was reported in result page.
Pending to t...
Yap Kah Yan
08:53 Support #6450: [SCP ID :##3286##] : FABULOUS ART : Token Issue
Reply from Secure SecureMetric
Dear NORAZLILAH BINTI KHAMDAN,
Thank you for your request. Your ticket number...
Yap Kah Yan
08:52 Support #6461 (Pending Customer Feedback): [SCP ID :##3294##] : CA complaint account always been ...
Root cause:
The user is locked due to exceed dormancy period (30 days)
In the logs, we found that user was locked...
Yap Kah Yan
08:50 Support #6462 (Pending Customer Feedback): [SCP ID :##3295##] : SI transaction not pickup by SI e...
Root cause:
SI transaction (pay later) was approved (7:24M) after SI Engine run time (7AM).
Yap Kah Yan

July 27, 2016

15:12 Support #6462 (Closed - End of life cycle): [SCP ID :##3295##] : SI transaction not pickup by SI ...
Hi,
Kindly attend below request:
Kindly need your assistance to check on this transaction:
1. Customer initia...
Zahir Abd Latif
14:54 Support #6461 (Closed - End of life cycle): [SCP ID :##3294##] : CA complaint account always been...
Hi,
Kindly attend below request:
Please help to check this issue.
CA details:

User ID: 481
Username: ...
Zahir Abd Latif
11:20 IBAM Support #6436 (System Integration Test): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS NO...
Provided script to SIT Yap Kah Yan

July 26, 2016

17:24 Support #6450 (Pending Customer Feedback): [SCP ID :##3286##] : FABULOUS ART : Token Issue
From the logs we found that after calling token sync service (provided by secure metrics), return error code which is... Yap Kah Yan
14:48 Support #6419 (Closed - End of life cycle): [SCP ID :##3256##] : Unable to perform fund transfer ...
Issue closed in SCP. Zahir Abd Latif
14:41 Support #6450 (Closed - End of life cycle): [SCP ID :##3286##] : FABULOUS ART : Token Issue
Hi,
Kindly attend below request:
Kindly need your help to check this matter:
1. Customerunable to login as...
Zahir Abd Latif
10:51 Support #6380 (Closed - End of life cycle): [SCP ID :##3205##] : Koperasi BPM issue
Issue closed in SCP. Zahir Abd Latif
10:47 Support #6382 (Closed - End of life cycle): [SCP ID :##3207##] : IBG transaction details not disp...
Issue closed in SCP. Zahir Abd Latif
10:47 Support #6381 (Closed - End of life cycle): [SCP ID :##3206##] : RIB/BIB report date 21062016 not...
Issue closed in SCP. Zahir Abd Latif
10:46 Support #6356 (Closed - End of life cycle): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFOR...
Issue closed in SCP. Zahir Abd Latif
10:45 Support #6333 (Closed - End of life cycle): [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVED CR...
Issue closed in SCP. Zahir Abd Latif
10:44 Support #6334 (Closed - End of life cycle): [SCP ID :##3178##] : Retrieve Username, error This ac...
Issue closed in SCP. Zahir Abd Latif
10:39 Support #6438 (Pending Customer Feedback): [SCP ID :##3273##] : eIBFT - Payment Type display '0
Pending user to retest after deployment at 23/7/2016. Yap Kah Yan
10:30 Support #6417 (Closed - End of life cycle): [SCP ID :##3254##] : Perform IBG transaction, error "...
Issue closed in SCP. Zahir Abd Latif
10:28 Support #6410 (Closed - End of life cycle): [SCP ID :##3246##] : Bene acct no for fav interbank t...
Issue closed in SCP. Zahir Abd Latif
09:58 Support #6419: [SCP ID :##3256##] : Unable to perform fund transfer : MDI IRAU TRADING : Incident...
Requested user to update payment type at favourite maintenance.
Root cause: not able to get processing code due to...
Yap Kah Yan
09:51 Support #6358 (Closed - End of life cycle): [SCP ID :##3196##] : Approver cannot login.
Issue closed in SCP. Zahir Abd Latif

July 25, 2016

17:27 IBAM Support #6436 (Development / Work In Progress): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT...
+BIB Register Company+
create view BIB_REGISTRATION_VIEW AS
SELECT
company.COMPANY_ID as TRNX_ID,
company.HO...
Yap Kah Yan

July 22, 2016

15:08 IBAM Support #6436: [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS NOT TALLY WITH IBAM REPORT
+BIB Registration Report+
SELECT
BIB_USER.USER_ID AS BIB_USER_USER_ID,
BIB_USER.USER_ALIAS AS BIB_USER_USER_ALIAS,...
Yap Kah Yan
10:45 Support #6438 (Closed - End of life cycle): [SCP ID :##3273##] : eIBFT - Payment Type display '0
Hi,
Kindly attend below request:
Please help to fcheck currently payment type at confirmation page display '0'.
...
Zahir Abd Latif

July 21, 2016

Avatar?id=1733&size=24 18:08 IBAM Support #6436 (Closed - End of life cycle): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS...
Kah Yan
Kindly attend this case
Ahmad Hazri

July 19, 2016

15:33 Support #6419 (Pending Customer Feedback): [SCP ID :##3256##] : Unable to perform fund transfer :...
Transaction: Favourite Instant Transfer
Error at getProcessingCode
Fix: Update Payment Type in Fav IBG Mainten...
Yap Kah Yan
12:24 Support #6419 (Closed - End of life cycle): [SCP ID :##3256##] : Unable to perform fund transfer ...
Hi,
Kindly attend below request:
Kindly need your assistance to check urgently on this issue.

Customer claime...
Zahir Abd Latif
11:21 Support #6417 (Pending Customer Feedback): [SCP ID :##3254##] : Perform IBG transaction, error "P...
Fixed by Chee Ping.
Deployed to production at 19/7/2016 (12am)
Yap Kah Yan

July 18, 2016

11:27 Support #6417 (Closed - End of life cycle): [SCP ID :##3254##] : Perform IBG transaction, error "...
Hi,
Kindly attend below request:
Received a call from customer & claimed that he unableto perform ibg fund transf...
Zahir Abd Latif
08:13 Support #6410 (Pending Customer Feedback): [SCP ID :##3246##] : Bene acct no for fav interbank tr...
Deployed to production at 16/7/2016 ID53
Root Cause:
No numeric validation for beneficiary account number when us...
Yap Kah Yan

July 14, 2016

11:54 Support #6410 (Closed - End of life cycle): [SCP ID :##3246##] : Bene acct no for fav interbank t...
Hi,
Kindly attend below request:
Please help to check this issue, bene acct no containt aplhanumerics. This cause...
Zahir Abd Latif
11:00 Support #6380 (Pending Customer Feedback): [SCP ID :##3205##] : Koperasi BPM issue
Zahir Abd Latif
10:06 Support #6358 (Pending Customer Feedback): [SCP ID :##3196##] : Approver cannot login.
Zahir Abd Latif

July 13, 2016

16:19 IBAM Support #6406 (Development / Work In Progress): [SCP ID :##3244##] : Dynamic Report, Error while...
RIB DYNAMICREPORT
- Inactiveuser
- Activeuser

BIB DYNAMICREPORT
- Inactiveuser
Root Cause:
com.microsoft.s...
Yap Kah Yan
Avatar?id=1733&size=24 12:17 IBAM Support #6406 (Closed - End of life cycle): [SCP ID :##3244##] : Dynamic Report, Error while per...
HI Kahyan
Kindly attend this request....
Ahmad Hazri

July 04, 2016

09:32 Support #6380 (Development / Work In Progress): [SCP ID :##3205##] : Koperasi BPM issue
[1] Reprint receipt by Initiator at AGRONet Transaction History– “BeneficiaryAccount Number” - null
- Deployed to p...
Yap Kah Yan
 

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