Activity

From October 20, 2016 to November 18, 2016

November 18, 2016

16:51 Support #6793: [SCP ID :##3472##] : Transaction status pending- Koperasi Kakitangan BPM: Hi Kak Haida,
Kindly review attached Test Result.
Thank you. Nurul Akmal
16:45 Support #6795: [SCP ID :##3474##] : BIB 3rd Party trnx session expired: Hi Kak Haida,
Kindly review Test Result attached.
Thank you. Nurul Akmal
15:29 Support #6795 (Internal Testing): [SCP ID :##3474##] : BIB 3rd Party trnx session expired: Fixes in Statutory Bodies + Takaful release
Root Cause: unparsable date (empty String)
Solution: add validation f... Yap Kah Yan
15:28 Support #6793 (Internal Testing): [SCP ID :##3472##] : Transaction status pending- Koperasi Kakit...: Fixes in Statutory Bodies + Takaful release
Root Cause: unparsable date (empty String)
Solution: add validation f... Yap Kah Yan
11:34 Support #6795: [SCP ID :##3474##] : BIB 3rd Party trnx session expired: Confirm with user that the transaction is 3rd party Yap Kah Yan
09:21 Support #6793 (Development / Work In Progress): [SCP ID :##3472##] : Transaction status pending- ...: Need log for 13/11 - during approve transaction Yap Kah Yan

November 16, 2016

16:51 Support #6795 (Closed - End of life cycle): [SCP ID :##3474##] : BIB 3rd Party trnx session expired: Hi,
Kindly attend below request.
Customer perform New 3rd party transfer to the same account for six times but wh... Zahir Abd Latif
16:35 Support #6794 (Closed - End of life cycle): [SCP ID :##3473##] : Initiator no able to login: Hi,
Kindly attend below request.
customer unable to log in as session expired.
already advice to use other brows... Zahir Abd Latif
12:43 Support #6793 (Closed - End of life cycle): [SCP ID :##3472##] : Transaction status pending- Kope...: Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer AGRONetBIZ perform ... Zahir Abd Latif

November 14, 2016

10:22 Task #6700 (Work Completed-End life cycle): [Internal Testing] - Agrobank Session Expired: Migration was successful as per scheduled.
Migration Plan :ID0064, 12 November 2016.
Migration start : 12am
Migr... Yap Kah Yan
09:18 Support #6737 (Closed - End of life cycle): [SCP ID :##3443##] : Bank Admin cannot allow Account ...: Migration was successful as per scheduled.
Migration Plan :ID0064, 12 November 2016.
Migration start : 12am
Migr... Zahir Abd Latif

November 07, 2016

12:14 Support #6755: [SCP ID :##3452##] : KADA TOKEN ISSUE: Already provide the db script and standalone program to illah. Ngoh Chee Ping
09:56 Support #6755 (Pending Customer Feedback): [SCP ID :##3452##] : KADA TOKEN ISSUE: Already provide the new war file to fix this issue. Now pending illah to confirm which solution she want to update th... Ngoh Chee Ping

November 04, 2016

15:15 Support #6724 (Closed - End of life cycle): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not ab...: Susccesful deployed to Production on 29/10/16 - Migration ID 0063 Norhaidah Md Dasuki
15:10 Support #6761 (Pending Customer Feedback): [SCP ID :##3455##] : BULK PAYMENT/PAYROLL: REJECTED FI...: This issue is solve by changing the Identity specification to yes.
Please inform customer to close issue. Yap Kah Yan
11:31 Support #6761 (Closed - End of life cycle): [SCP ID :##3455##] : BULK PAYMENT/PAYROLL: REJECTED F...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
11:26 Change #6760 (Closed - End of life cycle): [SCP ID :##3454##] : BULK PAYMENT/PAYROL TRANSACTION S...: Hi Kahyan,
Kindly attend below request.... Nurul Akmal

November 03, 2016

17:57 Support #6737 (User Acceptance Test): [SCP ID :##3443##] : Bank Admin cannot allow Account Inquir...: Reviewed and handover to IT for SIT/UAT. Norhaidah Md Dasuki
17:26 Support #6759 (Closed - End of life cycle): [SCP ID :##3453##] : Bill Payment SYABAS issue: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
15:05 Support #6755 (Closed - End of life cycle): [SCP ID :##3452##] : KADA TOKEN ISSUE: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal

November 02, 2016

22:52 Task #6700 (User Acceptance Test): [Internal Testing] - Agrobank Session Expired: reviewed and handover to IT for SIT/UAT Norhaidah Md Dasuki

October 31, 2016

11:17 Support #6737 (Pending Review): [SCP ID :##3443##] : Bank Admin cannot allow Account Inquiry serv...: Hi Kak Haida,
Attached is Test Result for this issue. Kindly review the Test Result.
Thank you. Erni Suhaireen Zulkifli

October 28, 2016

15:44 Support #6722 (Closed - End of life cycle): [SCP ID :##3430##] : IBG transaction not captured in ...: Issue closed in SCP. Zahir Abd Latif
12:16 Task #6700 (Pending Review): [Internal Testing] - Agrobank Session Expired: Hi Kak Haida,
Attached is Test Result for Agrobank Session Expired. Kindly review the test result.
Thank you. Erni Suhaireen Zulkifli
11:06 Support #6724 (Pending Prod Deployment): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able ...: Reviewed. Handover to IT for SIT/UAT and preparation for Production Deployment Norhaidah Md Dasuki
09:46 Support #6737 (Internal Testing): [SCP ID :##3443##] : Bank Admin cannot allow Account Inquiry se...: Root cause: Account Enquiry Service not allow for approver role
Fix: Allow Account Enquiry Service for approver role... Yap Kah Yan
08:45 Support #6736 (Pending Customer Feedback): [SCP ID :##3442##] : AGRONetBIZ - <;Browse button on B...: Failed to replicate issue in Internet Explorer 11.
Asked user to provide exact version.
Provide user steps to chec... Yap Kah Yan

October 27, 2016

17:44 Support #6737 (Closed - End of life cycle): [SCP ID :##3443##] : Bank Admin cannot allow Account ...: Hi,
Kindly attend below request.
Please help to check why Account Inquiry services not listed when Bank Admin try... Zahir Abd Latif
16:10 Support #6724: [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve bulk transaction, ...: Hi Kak Haida,
Attached is Updated Test Result based on discussion. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
12:44 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is Updated Test Result based on discussion. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
12:14 Support #6736 (Closed - End of life cycle): [SCP ID :##3442##] : AGRONetBIZ - <;Browse button on ...: Hi,
Kindly attend below request.
Please help to check and fix below issue:
<Summary>
On 13/10/2016, Initiator... Zahir Abd Latif

October 26, 2016

17:59 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Hi Erni,
As discussed. Kindly complete the test result. TQ.
(Use the attached updated document) Norhaidah Md Dasuki
17:21 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is updated Test Result for this production issue. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
11:55 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Hi Erni,
Kindly correct the info highlighted in Yellow. Is it the correct System Path and test procedure. Refer to t... Norhaidah Md Dasuki
10:02 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is Test Result for this production issue. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli

October 25, 2016

17:26 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Erni, Please test and prepare test result by tomorrow 12pm. Thanks Norhaidah Md Dasuki

October 24, 2016

17:33 Support #6724 (Pending Customer Feedback): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not abl...: Root Cause: Checking of daily limit, only check for null limit.
If not null, will compare the amount.
Fix: Add c... Yap Kah Yan
16:45 Support #6724 (Development / Work In Progress): [SCP ID :##3433##] : TEKUN NASIONAL - Approver no...: For interim solution, please run the following script to update the daily limit.
update BIB_COMPANY set daily_limit ... Yap Kah Yan
14:35 Support #6724 (Closed - End of life cycle): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not ab...: Hi,
Kindly attend below request.
Customer, TEKUN Nasional, User approver (User ID : mdrukemi) wanted to approve B... Zahir Abd Latif
10:31 Support #6712 (Closed - End of life cycle): [SCP ID :##3423##] : Create New Company - Company det...: Issue closed in SCP. Zahir Abd Latif
10:31 Support #6714 (Closed - End of life cycle): [SCP ID :##3424##] : Token license expired - after mi...: Update by Kah Yan, Oct 20, 2016 10:40 AM:-... Zahir Abd Latif

October 21, 2016

16:59 Support #6722 (Pending Customer Feedback): [SCP ID :##3430##] : IBG transaction not captured in a...: Root Cause: DB deadlock
Solution: Manual insert record. Pending user id to complete the script. Yap Kah Yan
11:03 Support #6722 (Closed - End of life cycle): [SCP ID :##3430##] : IBG transaction not captured in ...: Hi,
Kindly attend below request.
Kindly assist to checked on this issue; Customer did Favorite IBG transfer today... Zahir Abd Latif

October 20, 2016

09:39 Support #6716 (Closed - End of life cycle): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syst...: Issue closed in SCP. Zahir Abd Latif
09:35 Support #6714 (Pending Customer Feedback): [SCP ID :##3424##] : Token license expired - after mig...: Update from Chee Ping, Oct 18, 2016 11:10 AM:-... Zahir Abd Latif

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