Activity

From December 25, 2016 to January 23, 2017

January 23, 2017

17:57 BIB Support #7038: [SCP ID :##3602##] : Notification of Fund Transfer via AGRONetbiz Service of Agro...: Pending on issue replication.
Currently Agrobank SMTP port is not open for access, waiting for port to open/allow Yap Kah Yan
17:53 BIB Support #7037 (Development / Work In Progress): [SCP ID :##3601##] : Approver Counter Display Ap...: Pending screenshot from user Yap Kah Yan
17:52 Support #7017 (Pending Customer Feedback): [SCP ID :##3591##] : epay transaction not captured in ...: deadlock issue to be solve as separate project / development.
Please help to close this case. Yap Kah Yan
17:50 Support #7050: [SCP ID :##3613##] : eibft transaction problem in production 12012017 (RIB/BIB): Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. Yap Kah Yan
17:50 Support #7052: [SCP ID :##3615##] : Customer Mobile number not start with 6 (RIB/BIB): Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. Yap Kah Yan
17:45 Support #7059 (Pending Customer Feedback): [SCP ID :##3622##] : ID use by system: As per attached document Yap Kah Yan
13:18 BIB Support #7039 (Pending Customer Feedback): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DIP...: Root Cause: Eibft service not allowed for approver
Solution: to allow Eibft service for approver
----------------... Norhaidah Md Dasuki
13:13 BIB Support #7038 (Development / Work In Progress): [SCP ID :##3602##] : Notification of Fund Transf...: Kah Yan, Please update the Root Cause and Resolution and reassign to Erni for testing. Norhaidah Md Dasuki
09:56 Support #7058: [SCP ID :##3621##] : IB restart server procedure: Hi Hazri,
Kindly assist for this issue.
Thank you. Yap Kah Yan
09:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...: Zahir Abd Latif

January 20, 2017

16:45 Support #7059 (Closed - End of life cycle): [SCP ID :##3622##] : ID use by system: Hi,
Kindly attend below request:
Please help to provide list of user ID use by IB system.
Kindly advise what in... Zahir Abd Latif
16:37 Support #7058 (Closed - End of life cycle): [SCP ID :##3621##] : IB restart server procedure: Hi,
Kindly attend below request:
Appreciate your kind assistance to provide us proper procedure to restart Intern... Zahir Abd Latif

January 19, 2017

11:52 BIB Support #7042 (Development / Work In Progress): [SCP ID :##3606##] : BIB : Instant Transfer Prob...: Pending log files and approver approve timestamp Yap Kah Yan
11:52 BIB Support #7038 (Pending Customer Feedback): [SCP ID :##3602##] : Notification of Fund Transfer vi...: Yap Kah Yan
11:35 Support #7031 (Development / Work In Progress): [SCP ID :##3599##] : Customer still unable to rec...: Chee Ping provided temporary fixes to update get sms query and send SMS even if db is not updated.
Already deployed ... Yap Kah Yan
11:01 Support #7052 (Closed - End of life cycle): [SCP ID :##3615##] : Customer Mobile number not start...: Hi,
Kindly attend below request.
We found that there is a number of customer mobile number not start with 6. This... Zahir Abd Latif
09:52 Support #7050 (Closed - End of life cycle): [SCP ID :##3613##] : eibft transaction problem in pro...: Hi,
Kindly attend below request.
We are facing eibft transaction problem on 12012017 as below:
1. unsuccessful a... Zahir Abd Latif

January 17, 2017

11:19 Support #6930 (Closed - End of life cycle): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK...: Root/cause: view Bean issues.
Solution: add rentasCharges,companyLimitAmount,autoSweepingCharges,approveBySeqDisplay... Zahir Abd Latif
10:45 RIB Support #6676 (Closed - End of life cycle): [SCP ID :##3407##] : DR Issue: Not able to login, e...: Solution: add parameter : -Dcom.ibm.jsse2.disableSSLv3=false
Root cause:
based on IBM knowledge note, need to en... Zahir Abd Latif

January 16, 2017

18:42 BIB Support #7042 (Closed - End of life cycle): [SCP ID :##3606##] : BIB : Instant Transfer Problem ...: Hi Kah Yan
kindly assist:... Ahmad Hazri
16:29 BIB Support #7039 (Closed - End of life cycle): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DI...: Hi Kah Yan
Kindly assist this case: Details are in the email request itself.... Ahmad Hazri
16:26 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...: Hi Kah Yan
Kindly assist below case: Details is on the email itself.... Ahmad Hazri
15:50 BIB Support #7037 (Closed - End of life cycle): [SCP ID :##3601##] : Approver Counter Display Approv...: Hi Kahyan Kindly assist below case:
Detail is in the email itself... Ahmad Hazri

January 13, 2017

10:06 Support #6966 (Work Completed-End life cycle): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JA...: NORAZLILAH BINTI KHAMDAN
12/16/16
to Ngoh, Agrobank, SIMON, Tan, NADHIRA, NORHAYATI, me
Dear Chee Ping,
As at y... Nurul Akmal
09:18 Support #7031 (Closed - End of life cycle): [SCP ID :##3599##] : Customer still unable to receive...: Hi,
Kindly attend below request:
Customer still unable to receive sms pin.
Request to check as below detail :
... Zahir Abd Latif

January 12, 2017

10:23 Support #7017 (Development / Work In Progress): [SCP ID :##3591##] : epay transaction not capture...: 30/11/2016 9:08 - Appserver1 - server1
[11/30/16 9:08:46:910 SGT] 00000025 SystemErr R org.hibernate.exception.L... Yap Kah Yan

January 10, 2017

17:45 Support #7017 (Closed - End of life cycle): [SCP ID :##3591##] : epay transaction not captured in...: Hi,
Kindly attend below request:
Recently there are many epay transaction that not capture in IB which cause it n... Zahir Abd Latif

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