Activity
From January 04, 2017 to February 02, 2017
January 27, 2017
- 10:34 BIB Support #7038 (Pending Customer Feedback): [SCP ID :##3602##] : Notification of Fund Transfer vi...
January 26, 2017
- 18:01 BIB Support #7038 (Development / Work In Progress): [SCP ID :##3602##] : Notification of Fund Transf...
- Hi Kah Yan,
Based on the test result, we unable to replicate the issue. Is there any other possibility findings fr... - 14:51 Support #7082 (Closed - End of life cycle): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resi...
- Hi,
Kindly attend below request.
Kindly need your help on this matter.
Customer inform unable to reprint receip... - 12:08 BIB Support #7038 (Pending Review): [SCP ID :##3602##] : Notification of Fund Transfer via AGRONetbi...
- Hi Kak Haida,
Unable to replicate the issue.
Email can successfully received with correct sequenced.
Thank you - 10:57 BIB Support #7038 (Internal Testing): [SCP ID :##3602##] : Notification of Fund Transfer via AGRONet...
- 09:01 BIB Support #7037 (Pending Customer Feedback): [SCP ID :##3601##] : Approver Counter Display Approve...
- Have check the data from the query, approver counter should show the correct number of transaction.
Pending user to ...
January 25, 2017
- 11:20 BIB Support #7042 (Closed - End of life cycle): [SCP ID :##3606##] : BIB : Instant Transfer Problem ...
- Issue closed in SCP.
- 11:17 BIB Support #7042 (Pending Customer Feedback): [SCP ID :##3606##] : BIB : Instant Transfer Problem (...
- Dear Zahir,
Please help to close this case.
Reply from user (Iylia):
Upon checking, customer able to perform f...
January 24, 2017
- 15:51 BIB Support #7039 (Closed - End of life cycle): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DI...
- Issue closed in SCP.
- 15:50 Support #7059 (Closed - End of life cycle): [SCP ID :##3622##] : ID use by system
- Issue closed in SCP.
- 09:19 Support #7017 (Closed - End of life cycle): [SCP ID :##3591##] : epay transaction not captured in...
- Issue closed in SCP.
January 23, 2017
- 17:57 BIB Support #7038: [SCP ID :##3602##] : Notification of Fund Transfer via AGRONetbiz Service of Agro...
- Pending on issue replication.
Currently Agrobank SMTP port is not open for access, waiting for port to open/allow - 17:53 BIB Support #7037 (Development / Work In Progress): [SCP ID :##3601##] : Approver Counter Display Ap...
- Pending screenshot from user
- 17:52 Support #7017 (Pending Customer Feedback): [SCP ID :##3591##] : epay transaction not captured in ...
- deadlock issue to be solve as separate project / development.
Please help to close this case. - 17:50 Support #7050: [SCP ID :##3613##] : eibft transaction problem in production 12012017 (RIB/BIB)
- Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. - 17:50 Support #7052: [SCP ID :##3615##] : Customer Mobile number not start with 6 (RIB/BIB)
- Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. - 17:45 Support #7059 (Pending Customer Feedback): [SCP ID :##3622##] : ID use by system
- As per attached document
- 13:18 BIB Support #7039 (Pending Customer Feedback): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DIP...
- Root Cause: Eibft service not allowed for approver
Solution: to allow Eibft service for approver
----------------... - 13:13 BIB Support #7038 (Development / Work In Progress): [SCP ID :##3602##] : Notification of Fund Transf...
- Kah Yan, Please update the Root Cause and Resolution and reassign to Erni for testing.
- 09:56 Support #7058: [SCP ID :##3621##] : IB restart server procedure
- Hi Hazri,
Kindly assist for this issue.
Thank you. - 09:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...
January 20, 2017
- 16:45 Support #7059 (Closed - End of life cycle): [SCP ID :##3622##] : ID use by system
- Hi,
Kindly attend below request:
Please help to provide list of user ID use by IB system.
Kindly advise what in... - 16:37 Support #7058 (Closed - End of life cycle): [SCP ID :##3621##] : IB restart server procedure
- Hi,
Kindly attend below request:
Appreciate your kind assistance to provide us proper procedure to restart Intern...
January 19, 2017
- 11:52 BIB Support #7042 (Development / Work In Progress): [SCP ID :##3606##] : BIB : Instant Transfer Prob...
- Pending log files and approver approve timestamp
- 11:52 BIB Support #7038 (Pending Customer Feedback): [SCP ID :##3602##] : Notification of Fund Transfer vi...
- 11:35 Support #7031 (Development / Work In Progress): [SCP ID :##3599##] : Customer still unable to rec...
- Chee Ping provided temporary fixes to update get sms query and send SMS even if db is not updated.
Already deployed ... - 11:01 Support #7052 (Closed - End of life cycle): [SCP ID :##3615##] : Customer Mobile number not start...
- Hi,
Kindly attend below request.
We found that there is a number of customer mobile number not start with 6. This... - 09:52 Support #7050 (Closed - End of life cycle): [SCP ID :##3613##] : eibft transaction problem in pro...
- Hi,
Kindly attend below request.
We are facing eibft transaction problem on 12012017 as below:
1. unsuccessful a...
January 17, 2017
- 11:19 Support #6930 (Closed - End of life cycle): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK...
- Root/cause: view Bean issues.
Solution: add rentasCharges,companyLimitAmount,autoSweepingCharges,approveBySeqDisplay... - 10:45 RIB Support #6676 (Closed - End of life cycle): [SCP ID :##3407##] : DR Issue: Not able to login, e...
- Solution: add parameter : -Dcom.ibm.jsse2.disableSSLv3=false
Root cause:
based on IBM knowledge note, need to en...
January 16, 2017
- 18:42 BIB Support #7042 (Closed - End of life cycle): [SCP ID :##3606##] : BIB : Instant Transfer Problem ...
- Hi Kah Yan
kindly assist:... - 16:29 BIB Support #7039 (Closed - End of life cycle): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DI...
- Hi Kah Yan
Kindly assist this case: Details are in the email request itself.... - 16:26 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...
- Hi Kah Yan
Kindly assist below case: Details is on the email itself.... - 15:50 BIB Support #7037 (Closed - End of life cycle): [SCP ID :##3601##] : Approver Counter Display Approv...
- Hi Kahyan Kindly assist below case:
Detail is in the email itself...
January 13, 2017
- 10:06 Support #6966 (Work Completed-End life cycle): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JA...
- NORAZLILAH BINTI KHAMDAN
12/16/16
to Ngoh, Agrobank, SIMON, Tan, NADHIRA, NORHAYATI, me
Dear Chee Ping,
As at y... - 09:18 Support #7031 (Closed - End of life cycle): [SCP ID :##3599##] : Customer still unable to receive...
- Hi,
Kindly attend below request:
Customer still unable to receive sms pin.
Request to check as below detail :
...
January 12, 2017
- 10:23 Support #7017 (Development / Work In Progress): [SCP ID :##3591##] : epay transaction not capture...
- 30/11/2016 9:08 - Appserver1 - server1
[11/30/16 9:08:46:910 SGT] 00000025 SystemErr R org.hibernate.exception.L...
January 10, 2017
- 17:45 Support #7017 (Closed - End of life cycle): [SCP ID :##3591##] : epay transaction not captured in...
- Hi,
Kindly attend below request:
Recently there are many epay transaction that not capture in IB which cause it n...
January 09, 2017
- 15:01 Support #6977 (Closed - End of life cycle): [SCP ID :##3567##] : Application log naming convention
- Issue closed in SCP.
- 14:59 Support #6981 (Closed - End of life cycle): [SCP ID :##3571##] : Sabasun initiator unable to login
- Issue closed in SCP.
January 04, 2017
- 16:43 Support #6977 (Pending Customer Feedback): [SCP ID :##3567##] : Application log naming convention
- Unable to do the task due to limitation at log4j
- 10:11 Support #6981 (Internal Testing): [SCP ID :##3571##] : Sabasun initiator unable to login
- Root Cause: Database column terminationDate in trnx history retrieve empty. So return null Value.
Solution: Add co... - 09:30 Support #6981: [SCP ID :##3571##] : Sabasun initiator unable to login
- Hi Stephanie,
please update your findings.
thank you
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