B - Production Support » Agrobank Support

March 02, 2017

16:03 Support #7166 (Pending Customer Feedback): [SCP ID :##3676##] : IB Websphere change password.

Update by Hazri,Feb 22, 2017 02:26 PM:-... Zahir Abd Latif

February 23, 2017

15:45 Support #7162 (User Acceptance Test): [SCP ID :##3674##] : KADA Approver - SMS Notification.

Issue has been tested and successfully passed. Erni Suhaireen Zulkifli

15:35 Support #7162: [SCP ID :##3674##] : KADA Approver - SMS Notification.

Attached result of SMS sent Yap Kah Yan

February 22, 2017

14:14 Support #7180 (Internal Testing): [SCP ID :##3677##] : Takaful certificate issue for BIB production

Hi Akmal,
Kindly liaise with Steph to test this issue in SIT/UAT. Norhaidah Md Dasuki

13:07 Support #7180 (Pending Customer Feedback): [SCP ID :##3677##] : Takaful certificate issue for BIB...

File gave to user.
Wait for the user feedback Stephanie Sufrapto

February 21, 2017

17:19 Support #7180 (Development / Work In Progress): [SCP ID :##3677##] : Takaful certificate issue fo...

Yap Kah Yan

17:12 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...

Hi,
Kindly attend below request.
Please help to check and fix takaful certificate for bib at production.
!http... Zahir Abd Latif

15:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...

Issue closed in SCP. Zahir Abd Latif

February 20, 2017

11:51 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.

Hi,
Kindly attend below request.
Agrobank plan to change default password for websphere ID in production as below... Zahir Abd Latif

February 17, 2017

16:28 Support #7162 (Internal Testing): [SCP ID :##3674##] : KADA Approver - SMS Notification.

Root Cause: used wrong logic when populate list of mobile number
Fix: Fix the logic
Dear Erni,
Please assist... Yap Kah Yan

15:26 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...

Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, KADA approver did not r... Zahir Abd Latif

February 13, 2017

15:13 Support #7132 (Pending Customer Feedback): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-0...

Reported user cannot login rajeslal7066 due to:
10:25 AM - Invalid OTP
10:28 AM - Invalid Password
Findings:
To... Yap Kah Yan

February 10, 2017

12:31 Support #7132 (Closed - End of life cycle): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-...

Hi,
Kindly attend below request.
Kindly need your help to check this matter.

Approver try to login but failed... Zahir Abd Latif

February 08, 2017

09:30 Support #7082 (Closed - End of life cycle): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resi...

Issue closed in SCP. Zahir Abd Latif

February 07, 2017

13:03 Support #7082 (Pending Customer Feedback): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resit...

Dear Zahir,
Kindly proceed to close this issue.
Thank you.
Solution: VB provide official email of transactio... Yap Kah Yan

February 06, 2017

09:33 Support #7031 (Closed - End of life cycle): [SCP ID :##3599##] : Customer still unable to receive...

Issue closed in SCP. Zahir Abd Latif

09:33 BIB Support #7037 (Closed - End of life cycle): [SCP ID :##3601##] : Approver Counter Display Approv...

Issue closed in SCP. Zahir Abd Latif

February 03, 2017

10:46 Support #7058: [SCP ID :##3621##] : IB restart server procedure

Dear Ateh,
Any update?
Thanks. Zahir Abd Latif

10:24 Support #7052 (Pending Customer Feedback): [SCP ID :##3615##] : Customer Mobile number not start ...

Zahir Abd Latif

10:18 Support #7050 (Pending Customer Feedback): [SCP ID :##3613##] : eibft transaction problem in prod...

Zahir Abd Latif