Activity
From March 03, 2017 to April 01, 2017
March 31, 2017
- 16:18 Support #7354 (Closed - End of life cycle): [SCP ID :##3763##] : Mapping drive problem
- Hi,
Kindly attend below request:
Recently we are facing some issue with IBAM and BIB due to mapping drive between...
March 29, 2017
- 18:02 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Issue closed in SCP.
March 27, 2017
- 16:52 Support #7321 (Pending Customer Feedback): [SCP ID :##3744##] : Unable to perform FTL for his Sin...
- Root Cause: Secure Metrics did not return 0 for syncToken method
Fix: Secure Metrics to check on the issue - 15:34 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Hi,
Kindly attend below request.
This customer unable to perform FTL for his Single user ID. The error stated i...
March 24, 2017
- 09:59 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...
- Issue closed in SCP.
- 09:58 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...
- Issue closed in SCP.
- 09:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Issue closed in SCP.
- 09:57 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...
- Issue closed in SCP.
March 23, 2017
- 15:47 Change #7299 (Pending Customer Feedback): [SCP ID :##3740##] : To remove IBG charges in transacti...
- Pending LOA from Agrobank
March 22, 2017
- 16:07 BIB Support #7265 (Pending Review): [SCPID :##3712##] : Bank Admin suspend token but token not auto u...
- Hi Kak Haida,
Kindly review the attached Test Result - 14:16 Support #7298 (Pending Customer Feedback): [SCP ID :##3739##] : Ujian Pilot LHDN
- Root cause: Use uploaded date
Fix: use approver date - 13:16 Change #7299 (Closed - End of life cycle): [SCP ID :##3740##] : To remove IBG charges in transact...
- Hi,
Kindly attend below request:
As per discussion on 20/03/2017 between penril, it and business team (ebd/paymen... - 11:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Hi,
Kindly attend below request:
Please check and fix LHDN issue as below:
Semakan pada data dan laporan 0...
March 21, 2017
- 16:48 Support #7290: [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG Transaction 16/03/2017
- Root Cause: Approver approved transaction after crediting date
No fix, correct system behavior. - 11:53 Support #7290 (Pending Customer Feedback): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG ...
- No logs for for to account number 068096114021 (HSBC Bank).
For 513014040480 (Maybank), host return good response.
... - 11:08 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user
- Unable to proceed testing due to server encountered an internal error.
Will proceed to retest after IT done fixing. - 09:00 Support #7279 (Pending Customer Feedback): [SCP ID :##3724##] : Kada Bulk Payment transaction on ...
- Findings: no response from middleware when calling the Job Confirmation API
Below is the log snippet:
[2017-01-...
March 20, 2017
- 17:49 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this matter, customer perform IBG transf...
March 17, 2017
- 12:10 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, customer perform bulk paym... - 11:54 BIB Support #7265 (Internal Testing): [SCPID :##3712##] : Bank Admin suspend token but token not auto...
- Hi Erni,
Please test this issue in ibam preprod
Thank you.
Root Cause: Logic of update token
Fix: Fix the l... - 08:22 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Deployed at 17/03/2017 Migration ID 069
- 08:21 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- Deployed at 17/03/2017 Migration ID 069
- 08:20 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...
- Deployed at 17/03/2017 Migration ID 069
- 08:18 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error
- Deployed at 17/03/2017 Migration ID 069
- 08:17 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...
- Deployed at 17/03/2017 Migration ID 069
March 16, 2017
- 10:08 Support #7274 (Pending Customer Feedback): [SCP ID :##3720##] : SOCSO report geneate error
- Fix: add null pointer checking for balance
- 09:55 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error
- Hi Kah Yan
please attend this case:...
March 15, 2017
- 18:09 Support #7258 (Pending Review): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- Hi Kak Haida,
Kindly review the Test Result attached.
Thank you. - 15:00 Support #7269 (Pending Customer Feedback): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Item 1:
Related to SCP#3708: LHDN & SOCSO REPORT NOT GENERATED
Item 2:
Fix: Change file name to AGRO_IB_EMPETEST - 14:25 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Hi Kah Yan
Kindly attend this issue... - 09:53 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...
- Kah Yan
kindly attend this case:...
March 13, 2017
- 17:05 Support #7261 (Pending Customer Feedback): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENER...
- Issue 1:
Root Cause: Generate and FTP file per file
Fix: Generate all file then FTP
Issue 2:
Root Cause: Log4j ... - 10:45 Support #7262 (Pending Customer Feedback): [SCP ID :##3709##] : Error prompt when maker confirm ...
- 10:44 Support #7262 (Development / Work In Progress): [SCP ID :##3709##] : Error prompt when maker con...
- Root Cause: Wrong checking of allow access during result.
Fix: To use the correct access. - 10:30 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...
- Hi Kah Yan
Please attend below issue, detail on the email.... - 10:24 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...
- Hi Kah Yan
Please attend below issue, details in the email....
March 10, 2017
- 17:41 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- All EPF transaction return status 'Unsuccessful'. Will be retest after IT assist to fixed on this issue.
- 14:52 Support #7258 (Internal Testing): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- Root cause: generate report by checking file upload date
Solution: generate report by checking updated date (approv... - 09:17 Support #7258 (Closed - End of life cycle): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION I...
- Hi,
Kindly attend below request.
Please check on the LHDN & SOCSO REPORT GENERATION as currently it being generat...
March 09, 2017
- 17:33 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...
- Issue closed in SCP.
- 17:32 Support #6847 (Closed - End of life cycle): [SCP ID :##3483##] : BIB report problem
- Issue closed in SCP.
- 09:48 Support #7058 (Closed - End of life cycle): [SCP ID :##3621##] : IB restart server procedure
- Issue closed in SCP.
March 08, 2017
- 17:09 Support #7180 (Pending Customer Feedback): [SCP ID :##3677##] : Takaful certificate issue for BIB...
- Fixed file has been provided to IT date: Thu, Mar 2, 2017 at 4:06 PM
Fixed file is under folder:
D:\was-workspace... - 17:02 Support #7180 (Pending Review): [SCP ID :##3677##] : Takaful certificate issue for BIB production
- Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 16:06 Support #6911 (Closed - End of life cycle): [SCP ID :##3510##] : KADA ISSUE
- Issue closed in SCP.
- 16:05 Support #6911 (Pending Customer Feedback): [SCP ID :##3510##] : KADA ISSUE
- Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 - 16:03 Support #6914 (Closed - End of life cycle): [SCP ID :##3514##] : Unable to create company profile
- 16:02 Support #6914 (Pending Customer Feedback): [SCP ID :##3514##] : Unable to create company profile
- Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 - 15:48 Support #6847 (Pending Customer Feedback): [SCP ID :##3483##] : BIB report problem
- Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 - 15:44 Support #7162 (Pending Prod Deployment): [SCP ID :##3674##] : KADA Approver - SMS Notification.
- Send for UAT date: Thu, Feb 23, 2017 at 3:52 PM
Hi Kah Yan, please prepare necessary migration document for this... - 15:32 Change #6760 (Closed - End of life cycle): [SCP ID :##3454##] : BULK PAYMENT/PAYROL TRANSACTION S...
- Change Request. Refer #7100
- 09:05 Support #7058 (Pending Customer Feedback): [SCP ID :##3621##] : IB restart server procedure
- Update by Hazri, Mar 6, 2017 02:02 PM:-...
- 09:01 Support #7050 (Closed - End of life cycle): [SCP ID :##3613##] : eibft transaction problem in pro...
- Issue closed in SCP.
- 09:00 Support #7132 (Closed - End of life cycle): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-...
- Issue closed in SCP.
March 06, 2017
- 10:26 Support #7052 (Closed - End of life cycle): [SCP ID :##3615##] : Customer Mobile number not start...
- Issue closed in SCP.
- 09:50 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.
- Issue closed in SCP.
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