B - Production Support » Agrobank Support

March 10, 2017

17:41 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE

All EPF transaction return status 'Unsuccessful'. Will be retest after IT assist to fixed on this issue. Erni Suhaireen Zulkifli

14:52 Support #7258 (Internal Testing): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE

Root cause: generate report by checking file upload date
Solution: generate report by checking updated date (approv... Yap Kah Yan

09:17 Support #7258 (Closed - End of life cycle): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION I...

Hi,
Kindly attend below request.
Please check on the LHDN & SOCSO REPORT GENERATION as currently it being generat... Zahir Abd Latif

March 09, 2017

17:33 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...

Issue closed in SCP. Zahir Abd Latif

17:32 Support #6847 (Closed - End of life cycle): [SCP ID :##3483##] : BIB report problem

Issue closed in SCP. Zahir Abd Latif

09:48 Support #7058 (Closed - End of life cycle): [SCP ID :##3621##] : IB restart server procedure

Issue closed in SCP. Zahir Abd Latif

March 08, 2017

17:09 Support #7180 (Pending Customer Feedback): [SCP ID :##3677##] : Takaful certificate issue for BIB...

Fixed file has been provided to IT date: Thu, Mar 2, 2017 at 4:06 PM
Fixed file is under folder:
D:\was-workspace... Norhaidah Md Dasuki

17:02 Support #7180 (Pending Review): [SCP ID :##3677##] : Takaful certificate issue for BIB production

Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. Nurul Akmal

16:06 Support #6911 (Closed - End of life cycle): [SCP ID :##3510##] : KADA ISSUE

Issue closed in SCP. Zahir Abd Latif

16:05 Support #6911 (Pending Customer Feedback): [SCP ID :##3510##] : KADA ISSUE

Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki

16:03 Support #6914 (Closed - End of life cycle): [SCP ID :##3514##] : Unable to create company profile

Zahir Abd Latif

16:02 Support #6914 (Pending Customer Feedback): [SCP ID :##3514##] : Unable to create company profile

Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki

15:48 Support #6847 (Pending Customer Feedback): [SCP ID :##3483##] : BIB report problem

Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki

15:44 Support #7162 (Pending Prod Deployment): [SCP ID :##3674##] : KADA Approver - SMS Notification.

Send for UAT date: Thu, Feb 23, 2017 at 3:52 PM
Hi Kah Yan, please prepare necessary migration document for this... Norhaidah Md Dasuki

15:32 Change #6760 (Closed - End of life cycle): [SCP ID :##3454##] : BULK PAYMENT/PAYROL TRANSACTION S...

Change Request. Refer #7100 Norhaidah Md Dasuki

09:05 Support #7058 (Pending Customer Feedback): [SCP ID :##3621##] : IB restart server procedure

Update by Hazri, Mar 6, 2017 02:02 PM:-... Zahir Abd Latif

09:01 Support #7050 (Closed - End of life cycle): [SCP ID :##3613##] : eibft transaction problem in pro...

Issue closed in SCP. Zahir Abd Latif

09:00 Support #7132 (Closed - End of life cycle): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-...

Issue closed in SCP. Zahir Abd Latif

March 06, 2017

10:26 Support #7052 (Closed - End of life cycle): [SCP ID :##3615##] : Customer Mobile number not start...

Issue closed in SCP. Zahir Abd Latif

09:50 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.

Issue closed in SCP. Zahir Abd Latif

March 02, 2017

16:03 Support #7166 (Pending Customer Feedback): [SCP ID :##3676##] : IB Websphere change password.

Update by Hazri,Feb 22, 2017 02:26 PM:-... Zahir Abd Latif

February 23, 2017

15:45 Support #7162 (User Acceptance Test): [SCP ID :##3674##] : KADA Approver - SMS Notification.

Issue has been tested and successfully passed. Erni Suhaireen Zulkifli

15:35 Support #7162: [SCP ID :##3674##] : KADA Approver - SMS Notification.

Attached result of SMS sent Yap Kah Yan

February 22, 2017

14:14 Support #7180 (Internal Testing): [SCP ID :##3677##] : Takaful certificate issue for BIB production

Hi Akmal,
Kindly liaise with Steph to test this issue in SIT/UAT. Norhaidah Md Dasuki

13:07 Support #7180 (Pending Customer Feedback): [SCP ID :##3677##] : Takaful certificate issue for BIB...

File gave to user.
Wait for the user feedback Stephanie Sufrapto

February 21, 2017

17:19 Support #7180 (Development / Work In Progress): [SCP ID :##3677##] : Takaful certificate issue fo...

Yap Kah Yan

17:12 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...

Hi,
Kindly attend below request.
Please help to check and fix takaful certificate for bib at production.
!http... Zahir Abd Latif

15:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...

Issue closed in SCP. Zahir Abd Latif

February 20, 2017

11:51 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.

Hi,
Kindly attend below request.
Agrobank plan to change default password for websphere ID in production as below... Zahir Abd Latif

February 17, 2017

16:28 Support #7162 (Internal Testing): [SCP ID :##3674##] : KADA Approver - SMS Notification.

Root Cause: used wrong logic when populate list of mobile number
Fix: Fix the logic
Dear Erni,
Please assist... Yap Kah Yan

15:26 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...

Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, KADA approver did not r... Zahir Abd Latif

February 13, 2017

15:13 Support #7132 (Pending Customer Feedback): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-0...

Reported user cannot login rajeslal7066 due to:
10:25 AM - Invalid OTP
10:28 AM - Invalid Password
Findings:
To... Yap Kah Yan