Activity
From March 13, 2017 to April 11, 2017
April 11, 2017
- 14:43 Support #7382 (Pending Customer Feedback): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable ...
- This issue is related to [Request ID :##3177##] : VB CHECKER UNABLE TO APPROVED CREATE BIB USER
Found that there i... - 12:40 Support #7384 (Closed - End of life cycle): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN P...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Customer inform unable to lo... - 12:37 Support #7383 (Work Completed-End life cycle): [SCP ID :##3790##] : ZS Armin BIB slowness
- Hi,
Kindly attend below request:
Customer report that their company experience an extra slowness when performing ... - 12:24 Support #7382 (Closed - End of life cycle): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Approver unable to view acco... - 12:12 Support #7381 (Pending Customer Feedback): [SCP ID :##3788##] : Pilot Test LHDN
- Root Cause: count employee
Fix: count employer - 12:07 Support #7381 (Closed - End of life cycle): [SCP ID :##3788##] : Pilot Test LHDN
- Hi,
Kindly attend below request:
Report generated was not as per LHDN requirement.
LHDN required per company but...
March 31, 2017
- 16:18 Support #7354 (Closed - End of life cycle): [SCP ID :##3763##] : Mapping drive problem
- Hi,
Kindly attend below request:
Recently we are facing some issue with IBAM and BIB due to mapping drive between...
March 29, 2017
- 18:02 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Issue closed in SCP.
March 27, 2017
- 16:52 Support #7321 (Pending Customer Feedback): [SCP ID :##3744##] : Unable to perform FTL for his Sin...
- Root Cause: Secure Metrics did not return 0 for syncToken method
Fix: Secure Metrics to check on the issue - 15:34 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Hi,
Kindly attend below request.
This customer unable to perform FTL for his Single user ID. The error stated i...
March 24, 2017
- 09:59 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...
- Issue closed in SCP.
- 09:58 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...
- Issue closed in SCP.
- 09:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Issue closed in SCP.
- 09:57 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...
- Issue closed in SCP.
March 23, 2017
- 15:47 Change #7299 (Pending Customer Feedback): [SCP ID :##3740##] : To remove IBG charges in transacti...
- Pending LOA from Agrobank
March 22, 2017
- 16:07 BIB Support #7265 (Pending Review): [SCPID :##3712##] : Bank Admin suspend token but token not auto u...
- Hi Kak Haida,
Kindly review the attached Test Result - 14:16 Support #7298 (Pending Customer Feedback): [SCP ID :##3739##] : Ujian Pilot LHDN
- Root cause: Use uploaded date
Fix: use approver date - 13:16 Change #7299 (Closed - End of life cycle): [SCP ID :##3740##] : To remove IBG charges in transact...
- Hi,
Kindly attend below request:
As per discussion on 20/03/2017 between penril, it and business team (ebd/paymen... - 11:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Hi,
Kindly attend below request:
Please check and fix LHDN issue as below:
Semakan pada data dan laporan 0...
March 21, 2017
- 16:48 Support #7290: [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG Transaction 16/03/2017
- Root Cause: Approver approved transaction after crediting date
No fix, correct system behavior. - 11:53 Support #7290 (Pending Customer Feedback): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG ...
- No logs for for to account number 068096114021 (HSBC Bank).
For 513014040480 (Maybank), host return good response.
... - 11:08 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user
- Unable to proceed testing due to server encountered an internal error.
Will proceed to retest after IT done fixing. - 09:00 Support #7279 (Pending Customer Feedback): [SCP ID :##3724##] : Kada Bulk Payment transaction on ...
- Findings: no response from middleware when calling the Job Confirmation API
Below is the log snippet:
[2017-01-...
March 20, 2017
- 17:49 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this matter, customer perform IBG transf...
March 17, 2017
- 12:10 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, customer perform bulk paym... - 11:54 BIB Support #7265 (Internal Testing): [SCPID :##3712##] : Bank Admin suspend token but token not auto...
- Hi Erni,
Please test this issue in ibam preprod
Thank you.
Root Cause: Logic of update token
Fix: Fix the l... - 08:22 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Deployed at 17/03/2017 Migration ID 069
- 08:21 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- Deployed at 17/03/2017 Migration ID 069
- 08:20 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...
- Deployed at 17/03/2017 Migration ID 069
- 08:18 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error
- Deployed at 17/03/2017 Migration ID 069
- 08:17 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...
- Deployed at 17/03/2017 Migration ID 069
March 16, 2017
- 10:08 Support #7274 (Pending Customer Feedback): [SCP ID :##3720##] : SOCSO report geneate error
- Fix: add null pointer checking for balance
- 09:55 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error
- Hi Kah Yan
please attend this case:...
March 15, 2017
- 18:09 Support #7258 (Pending Review): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE
- Hi Kak Haida,
Kindly review the Test Result attached.
Thank you. - 15:00 Support #7269 (Pending Customer Feedback): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Item 1:
Related to SCP#3708: LHDN & SOCSO REPORT NOT GENERATED
Item 2:
Fix: Change file name to AGRO_IB_EMPETEST - 14:25 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE
- Hi Kah Yan
Kindly attend this issue... - 09:53 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...
- Kah Yan
kindly attend this case:...
March 13, 2017
- 17:05 Support #7261 (Pending Customer Feedback): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENER...
- Issue 1:
Root Cause: Generate and FTP file per file
Fix: Generate all file then FTP
Issue 2:
Root Cause: Log4j ... - 10:45 Support #7262 (Pending Customer Feedback): [SCP ID :##3709##] : Error prompt when maker confirm ...
- 10:44 Support #7262 (Development / Work In Progress): [SCP ID :##3709##] : Error prompt when maker con...
- Root Cause: Wrong checking of allow access during result.
Fix: To use the correct access. - 10:30 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...
- Hi Kah Yan
Please attend below issue, detail on the email.... - 10:24 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...
- Hi Kah Yan
Please attend below issue, details in the email....
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