Activity

From July 11, 2017 to August 09, 2017

17:47 Support #7722: SCP ID :##4020##] : AGRONETBIZ - FD account display N/A at account and banking: Dear Nisa,
Kindly apply fixes for all account types.
Thank you. Yap Kah Yan
17:44 Support #7722 (Closed - End of life cycle): SCP ID :##4020##] : AGRONETBIZ - FD account display N...: Hi,
Kindly attend below request.
Please help to check and fix FD account display N/A at account and banking. Bas... Zahir Abd Latif

15:37 Support #7649 (Internal Testing): SCP ID :##3992##] : Production - RIB DEMO: Dear Erni,
Kindly test the demo at
http://172.16.50.27/rib.uat.demo/html/index.html Yap Kah Yan
09:21 Support #7600 (Internal Testing): SCP ID :##3980##] : Account & Banking at AGRONetBiz: war file at:
D:\was-workspace\01 Download WAR files from Penril\3980- Account & Banking at AGRONetBiz
url to te... Yap Kah Yan

11:16 Support #7503 (Development / Work In Progress): [SCP ID :##3888##] : BULK PAYMENT - Failed to app...: Hi Nisa, please look on the Issue reported by Ila on 2/8/17.
Please check, rejected transaction in rejected file =... Norhaidah Md Dasuki

16:44 Support #7664 (Closed - End of life cycle): SCP ID :##3994##] : DB log large: Issue closed in SCP. Zahir Abd Latif
12:33 Support #7664: SCP ID :##3994##] : DB log large: Hi Zahir,
Kindly close this issue as it is not under support
Thank you Yap Kah Yan

09:08 Support #7667 (Closed - End of life cycle): SCP ID :##3995##] : isharp issue: Hi,
Kindly attend below request:
Kindly need your help to check on this transaction because only one approver had... Zahir Abd Latif

17:29 Support #7664 (Closed - End of life cycle): SCP ID :##3994##] : DB log large: Hi,
Kindly attend below request:
Currently our DB log was 53G, this will impact to DB performance.
Kindly assis... Zahir Abd Latif
16:01 Support #7486 (Pending Prod Deployment): [SCP ID :##3870##] : eibft transaction unsuccessful due ...: Nurul Akmal
10:07 Support #7649 (Closed - End of life cycle): SCP ID :##3992##] : Production - RIB DEMO: Hi,
Kindly attend below request.
We notice when RIB demo at production session expired it will redirect to devel... Zahir Abd Latif

14:32 Support #7582 (System Integration Test): [SCP ID :##3963##] : agronet & agronetbiz verisign logo ...: Yap Kah Yan

15:05 Support #7600 (Closed - End of life cycle): SCP ID :##3980##] : Account & Banking at AGRONetBiz: Hi,
Kindly attend below request.
Currently BIB display account type at account & banking screen.
Need to change... Zahir Abd Latif

16:38 Support #7593 (Pending Customer Feedback): SCP ID :##3975##] : IB Optimization - Timeout setting: Default timeout in Websphere Application Server is 120 seconds. Currently IB timeout setup from WebServer to AppServe... Ngoh Chee Ping

15:22 Support #7585 (Closed - End of life cycle): [SCP ID :##3966##] : User unable to login-GOLDFORM CO...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue,

Customer initiator and a... Zahir Abd Latif
11:43 Support #7582 (Closed - End of life cycle): [SCP ID :##3963##] : agronet & agronetbiz verisign lo...: Hi,
Kindly attend below request:
Request to change logo at login page from verisign to digicert. Will provide log... Zahir Abd Latif

14:57 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...: Issue closed in SCP. Zahir Abd Latif
14:56 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...: Issue closed in SCP. Zahir Abd Latif
11:20 Support #7569: [SCP ID :##3953##] : customer unable to activate new security token with 'Unknown ...: Root Cause: Secure Metrics return error during SyncToken
Solution: Check with Secure Metrics / replace the token wit... Yap Kah Yan
11:19 Support #7569 (Pending Customer Feedback): [SCP ID :##3953##] : customer unable to activate new s...: We have found success response was not returned during syncToken call to Secure Metrics.
Kindly advice user to repl... Yap Kah Yan
10:21 Support #7569 (Closed - End of life cycle): [SCP ID :##3953##] : customer unable to activate new ...: Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer unable to activate... Zahir Abd Latif
10:15 Support #7565 (Pending Customer Feedback): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details show...: Below are our findings.
For FD account, you need to check with host why the response is AB.
For both loan accounts... Yap Kah Yan

15:47 Support #7565 (Closed - End of life cycle): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details sho...: Hi,
Kindly attend below request.
<Summary>
Customer wanted to view Account & Banking details, but encountered :... Zahir Abd Latif
12:10 Support #7552 (Pending Customer Feedback): [SCP ID :##3937##] : Email notification for statutory ...: Yap Kah Yan
10:12 Support #7552 (Pending Prod Deployment): [SCP ID :##3937##] : Email notification for statutory bo...: Pending CR request Yap Kah Yan
10:11 Support #7551 (Pending Customer Feedback): [SCP ID :##3936##] : Change Name at takaful purchase s...: Root Cause: Use display name instead of user name
Solution: Use user name Yap Kah Yan
10:10 Support #7554 (Pending Customer Feedback): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SES...: Issue is not during confirm, session expired is when user click next after terms and condition (5/7)
Root Cause: S... Yap Kah Yan

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B - Production Support » Agrobank Support