Activity - Agrobank Support - Penril Support System

Activity

From April 08, 2018 to May 07, 2018

May 07, 2018

12:48 Support #8452 (Development / Work In Progress): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pa...: date:Fri, May 4, 2018 at 9:34 AM
Hi Izani
In our program are using hibernate, and does not have "select *" statem... Norhaidah Md Dasuki
10:24 Support #8425 (Closed - End of life cycle): [SCP ID :##4540 ##] : Payroll trnx - session expired...: Issue closed in SCP. Zahir Abd Latif
10:21 Support #8420 (Closed - End of life cycle): [SCP ID :##4536##] : 3rd party trnx return session ex...: Issue closed in SCP. Zahir Abd Latif
10:20 Support #8416 (Closed - End of life cycle): [SCP ID :##4532##] : Request To update AGRONet login ...: Issue closed in SCP. Zahir Abd Latif
10:03 Support #8412 (Closed - End of life cycle): [SCP ID :##4531##] : Create New SI for Instant Transf...: Not able to replicate issue.
Issue closed in SCP. Zahir Abd Latif
09:04 Support #8459 (Internal Testing): [SCP ID :##4561##] : Data Housekeeping issue: Stephanie, please help to test and deploy the house keeping batch program. Ngoh Chee Ping

May 04, 2018

16:39 Support #8459 (Work Completed-End life cycle): [SCP ID :##4561##] : Data Housekeeping issue: HI Chee Ping
Kindly attend this case.... Ahmad Hazri

May 03, 2018

17:11 Support #8454 (Pending Customer Feedback): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIATO...: As our conversation, customer retry to login within 15:12 PM, 15:13 PM , 15:14 PM and successfully login and initiate... Stephanie Sufrapto
15:49 Support #8447 (Pending Customer Feedback): [SCP ID :##4547##] : Customer unable to ‘print receipt...: ssue related to [Request ID :##4536##] : AGRONET - 3rd party trnx return session expired
Customer facing issue at... Stephanie Sufrapto
15:44 Support #8452 (Pending Customer Feedback): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment...: Stephanie Sufrapto
15:44 Support #8453 (Pending Customer Feedback): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID ...: Stephanie Sufrapto
14:43 Support #8453: [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID : 0202524 - KADIR,WONG,LIN &...: From our discussion, user never success to login.
User unable to login cause by wrong password or Security token,... Stephanie Sufrapto
13:03 Support #8455 (Closed - End of life cycle): [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER M...: Hi Stephanie
Please attend this case... Ahmad Hazri
12:57 Support #8454 (Closed - End of life cycle): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIAT...: Hi Stephanie
Please attend this case... Ahmad Hazri
12:57 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...: Issue cause by deadlock. It cause the data not updated correctly.
[5/2/18 12:03:32:583 SGT] 00000194 SystemOut ... Stephanie Sufrapto
12:52 Support #8453 (Closed - End of life cycle): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID...: Hi Stephanie
Please attend this issue.... Ahmad Hazri

May 02, 2018

15:28 Support #8452 (Work Completed-End life cycle): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pay...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal

April 27, 2018

13:17 Support #8447 (Closed - End of life cycle): [SCP ID :##4547##] : Customer unable to ‘print receip...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal

April 26, 2018

16:16 Support #8371: SCP ID :##4504##] : Unable to perform FTL-Single user _Invalid OTP (ID-0198498) SA...: no feedback from izzati. Stephanie Sufrapto
15:58 Support #8422 (Pending Prod Deployment): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be approv...: Issue: Allow service need to be added for approver at user management.
Solution: add service in IBAM
Have ask i... Stephanie Sufrapto
15:57 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...: Issue cause: Duplicate <c:if> in jsp
Solution: update the JSP to production.
Note: give the patch to ilah at 25... Stephanie Sufrapto

April 25, 2018

17:16 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal
12:04 Support #8425 (Pending Prod Deployment): [SCP ID :##4540 ##] : Payroll trnx - session expired wh...: Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm... Stephanie Sufrapto
12:03 Support #8420 (Pending Prod Deployment): [SCP ID :##4536##] : 3rd party trnx return session expir...: Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm... Stephanie Sufrapto

April 24, 2018

17:12 Support #8425 (Closed - End of life cycle): [SCP ID :##4540 ##] : Payroll trnx - session expired...: Hi Stephanie.
Kindly attend below request.... Nurul Akmal
16:27 Support #8416 (Pending Customer Feedback): [SCP ID :##4532##] : Request To update AGRONet login s...: OPG have updated to latest version.
Stephanie Sufrapto
15:30 Support #8422 (Closed - End of life cycle): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be app...: Dear Stephanie,
Kindly attend below request.... Nurul Akmal
14:30 Support #8420 (Closed - End of life cycle): [SCP ID :##4536##] : 3rd party trnx return session ex...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal

April 23, 2018

17:47 Support #8412: [SCP ID :##4531##] : Create New SI for Instant Transfer - reciept blank: Kindly Close.
Not able to replicate issue. Stephanie Sufrapto
14:15 Support #8416 (Closed - End of life cycle): [SCP ID :##4532##] : Request To update AGRONet login ...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal
13:48 Support #8411 (Pending Prod Deployment): [SCP ID :##4530##] : SI Instant transfer issue: Root Cause: Charges value not correct.
Solution: Putting the decimal point in charges
Patch path: D:\was-work... Stephanie Sufrapto
13:34 Support #8410 (Pending Prod Deployment): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM: Root Cause: JSP got duplicate </cif>
Solution: remove the duplication in JSP
Have sent to ilah to be update in ... Stephanie Sufrapto
10:29 Support #8412 (Closed - End of life cycle): [SCP ID :##4531##] : Create New SI for Instant Transf...: Hi Stephanie,
Kindly attend below request.... Nurul Akmal
10:00 Support #8411 (Closed - End of life cycle): [SCP ID :##4530##] : SI Instant transfer issue: Hi Stephanie,
Kindly attend below issue.
# SI instant transfer reciept display charges of RM53 instead of RM0.53.... Nurul Akmal
09:46 Support #8410 (Closed - End of life cycle): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM: Hi Miss Stephanie,
Kindly attend below issue.... Nurul Akmal

April 18, 2018

09:46 Support #8374 (Closed - End of life cycle): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver...: Issue closed in SCP. Zahir Abd Latif
09:45 Support #8371 (Pending Customer Feedback): SCP ID :##4504##] : Unable to perform FTL-Single user ...: Pending log file.
Already remind to Izzati. Zahir Abd Latif
09:40 Support #8364 (Closed - End of life cycle): SCP ID :##4498##] : CANNOT LOGIN APPROVER (ID : 01974...: Issue closed in SCP. Zahir Abd Latif

April 12, 2018

12:14 Support #8374 (Pending Customer Feedback): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver ...: Root Cause: Approval Matrix not set up
Solution: Update Approval Matrix and initiate the transactions again Yap Kah Yan
09:40 Support #8374 (Closed - End of life cycle): SCP ID :##4508##] : id: 0197565_ZAFAIS NIAGA_approver...: Hi,
Kindly attend below request:-
Customer unable to see pending transaction when she login using 'approver' id :... Zahir Abd Latif

April 11, 2018

11:58 Support #8364 (Development / Work In Progress): SCP ID :##4498##] : CANNOT LOGIN APPROVER (ID : 0...: Error Code 99.
May be cause Wrong OTP. ask izzati to ask user to retry or check with SM team.
Stephanie Sufrapto
09:19 Support #8371 (Closed - End of life cycle): SCP ID :##4504##] : Unable to perform FTL-Single user...: Hi,
Kindly attend below request:-
Kindly assist to check on this matter, This customer unable to perform FTL for ... Zahir Abd Latif

April 10, 2018

12:53 Support #8363 (Closed - End of life cycle): SCP ID :##4497##] : Fund Transfer To Joint Account: Issue closed in SCP. Zahir Abd Latif
12:52 Support #8362 (Closed - End of life cycle): SCP ID :##4496##] : CHECKER UNABLE TO APPROVE USER MA...: User report that the username was successfully approved.
Issue closed in SCP. Zahir Abd Latif
12:51 Support #8354 (Closed - End of life cycle): SCP ID :##4492##] : URGENT : CHECKER UNABLE TO APPROV...: Issue closed in SCP. Zahir Abd Latif
12:51 Support #8353 (Closed - End of life cycle): SCP ID :##4491##] : id: 0195494_MADACORP AGROSERVICES...: Issue closed in SCP. Zahir Abd Latif
12:50 Support #8349 (Closed - End of life cycle): SCP ID :##4489##] : id: 0195461_CA Locked: Issue closed in SCP. Zahir Abd Latif

Also available in: Atom