Activity
From April 21, 2018 to May 20, 2018
May 18, 2018
- 15:39 Support #8538 (Work Completed-End life cycle): SCP ID :##4577##] : jompay reciept blank
- Hi,
Kindly attend below request:-
Customer perform JomPay transaction.
Status successful, but when try to prin... - 11:46 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...
- Finish Testing at SIT.
Ilah ask to waiting after migration to go to preprod UAT.
May 16, 2018
- 09:24 Support #8493 (Closed - End of life cycle): SCP ID :##4567##] : customer unable to login single u...
- Issue closed in SCP.
- 09:23 Support #8477 (Closed - End of life cycle): SCP ID :##4566##] : customer unable to perform FTL fo...
- Issue closed in SCP.
- 09:21 Support #8494 (Closed - End of life cycle): SCP ID :##4568##] : Customer unable to login his agro...
- Issue closed in SCP.
- 09:21 Support #8455 (Closed - End of life cycle): [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER M...
- Issue closed in SCP.
May 15, 2018
- 16:56 Support #8455: [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER MAINTENANCE
- No response from customer.
Kindly close this issue - 09:25 Support #8494 (Pending Customer Feedback): SCP ID :##4568##] : Customer unable to login his agron...
- 09:17 Support #8477 (Pending Customer Feedback): SCP ID :##4566##] : customer unable to perform FTL for...
- Chee Ping, May 14, 2018 06:54 PM:-...
May 14, 2018
- 18:05 Support #8493: SCP ID :##4567##] : customer unable to login single user with error Service curren...
This user not able to login due to UPASS return 1 (invalid OTP) and having deadlock issue when trying to update to ...- 18:03 Support #8494: SCP ID :##4568##] : Customer unable to login his agronet due to session expired
- Issue cause by HOST return empty account number as highlighted below
[2018-05-14 13:29:51,697 INFO](com.ib.mess... - 15:26 Support #8502 (Closed - End of life cycle): SCP ID :##4569##] : Customer unable to login through ...
- Hi,
Kindly attend below request:-
Customer unable to login through agronetbiz for all their user.
Error messag... - 14:52 Support #8494 (Closed - End of life cycle): SCP ID :##4568##] : Customer unable to login his agro...
- Hi,
Kindly attend below request:-
Customer unable to login his agronet due to session expired. Customer did try t... - 14:51 Support #8493 (Closed - End of life cycle): SCP ID :##4567##] : customer unable to login single u...
- Hi,
Kindly attend below request:-
Kindly assist to check on this matter, customer unable to login single user wit... - 11:58 Support #8477 (Closed - End of life cycle): SCP ID :##4566##] : customer unable to perform FTL fo...
- Hi,
Kindly attend below request:-
This customer unable to perform FTL for CA. The error shown is " Your new pas...
May 08, 2018
- 12:38 Support #8454 (Closed - End of life cycle): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIAT...
- Issue closed in SCP.
- 12:37 Support #8453 (Closed - End of life cycle): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID...
- Issue closed in SCP.
- 12:36 Support #8447 (Closed - End of life cycle): [SCP ID :##4547##] : Customer unable to ‘print receip...
- Issue closed in SCP.
- 12:35 Support #8371 (Closed - End of life cycle): SCP ID :##4504##] : Unable to perform FTL-Single user...
- Issue closed in SCP.
- 12:35 Support #8422 (Closed - End of life cycle): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be app...
- Issue closed in SCP.
- 12:32 Support #8411 (Closed - End of life cycle): [SCP ID :##4530##] : SI Instant transfer issue
- Issue closed in SCP.
- 12:32 Support #8410 (Closed - End of life cycle): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM
- Issue closed in SCP.
May 07, 2018
- 12:48 Support #8452 (Development / Work In Progress): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pa...
- date:Fri, May 4, 2018 at 9:34 AM
Hi Izani
In our program are using hibernate, and does not have "select *" statem... - 10:24 Support #8425 (Closed - End of life cycle): [SCP ID :##4540 ##] : Payroll trnx - session expired...
- Issue closed in SCP.
- 10:21 Support #8420 (Closed - End of life cycle): [SCP ID :##4536##] : 3rd party trnx return session ex...
- Issue closed in SCP.
- 10:20 Support #8416 (Closed - End of life cycle): [SCP ID :##4532##] : Request To update AGRONet login ...
- Issue closed in SCP.
- 10:03 Support #8412 (Closed - End of life cycle): [SCP ID :##4531##] : Create New SI for Instant Transf...
- Not able to replicate issue.
Issue closed in SCP. - 09:04 Support #8459 (Internal Testing): [SCP ID :##4561##] : Data Housekeeping issue
- Stephanie, please help to test and deploy the house keeping batch program.
May 04, 2018
- 16:39 Support #8459 (Work Completed-End life cycle): [SCP ID :##4561##] : Data Housekeeping issue
- HI Chee Ping
Kindly attend this case....
May 03, 2018
- 17:11 Support #8454 (Pending Customer Feedback): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIATO...
- As our conversation, customer retry to login within 15:12 PM, 15:13 PM , 15:14 PM and successfully login and initiate...
- 15:49 Support #8447 (Pending Customer Feedback): [SCP ID :##4547##] : Customer unable to ‘print receipt...
- ssue related to [Request ID :##4536##] : AGRONET - 3rd party trnx return session expired
Customer facing issue at... - 15:44 Support #8452 (Pending Customer Feedback): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment...
- 15:44 Support #8453 (Pending Customer Feedback): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID ...
- 14:43 Support #8453: [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID : 0202524 - KADIR,WONG,LIN &...
- From our discussion, user never success to login.
User unable to login cause by wrong password or Security token,... - 13:03 Support #8455 (Closed - End of life cycle): [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER M...
- Hi Stephanie
Please attend this case... - 12:57 Support #8454 (Closed - End of life cycle): [SCP ID :##4556##] : BIB- UNABLE TO LOGIN AS INITIAT...
- Hi Stephanie
Please attend this case... - 12:57 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...
- Issue cause by deadlock. It cause the data not updated correctly.
[5/2/18 12:03:32:583 SGT] 00000194 SystemOut ... - 12:52 Support #8453 (Closed - End of life cycle): [SCP ID :##4555##] : UNABLE TO LOGIN AS APPROVER (ID...
- Hi Stephanie
Please attend this issue....
May 02, 2018
- 15:28 Support #8452 (Work Completed-End life cycle): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pay...
- Hi Stephanie,
Kindly attend below request....
April 27, 2018
- 13:17 Support #8447 (Closed - End of life cycle): [SCP ID :##4547##] : Customer unable to ‘print receip...
- Hi Stephanie,
Kindly attend below request....
April 26, 2018
- 16:16 Support #8371: SCP ID :##4504##] : Unable to perform FTL-Single user _Invalid OTP (ID-0198498) SA...
- no feedback from izzati.
- 15:58 Support #8422 (Pending Prod Deployment): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be approv...
- Issue: Allow service need to be added for approver at user management.
Solution: add service in IBAM
Have ask i... - 15:57 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...
- Issue cause: Duplicate <c:if> in jsp
Solution: update the JSP to production.
Note: give the patch to ilah at 25...
April 25, 2018
- 17:16 Support #8439 (Work Completed-End life cycle): [SCP ID :##4545##] : System unavailable - approve ...
- Hi Stephanie,
Kindly attend below request.... - 12:04 Support #8425 (Pending Prod Deployment): [SCP ID :##4540 ##] : Payroll trnx - session expired wh...
- Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm... - 12:03 Support #8420 (Pending Prod Deployment): [SCP ID :##4536##] : 3rd party trnx return session expir...
- Solution: give the correct war file to be deployed
path: D:\was-workspace\01 Download WAR files from Penril\Confirm...
April 24, 2018
- 17:12 Support #8425 (Closed - End of life cycle): [SCP ID :##4540 ##] : Payroll trnx - session expired...
- Hi Stephanie.
Kindly attend below request.... - 16:27 Support #8416 (Pending Customer Feedback): [SCP ID :##4532##] : Request To update AGRONet login s...
- OPG have updated to latest version.
- 15:30 Support #8422 (Closed - End of life cycle): [SCP ID :##4536##] : APPROVER ISSUE**no trx to be app...
- Dear Stephanie,
Kindly attend below request.... - 14:30 Support #8420 (Closed - End of life cycle): [SCP ID :##4536##] : 3rd party trnx return session ex...
- Hi Stephanie,
Kindly attend below request....
April 23, 2018
- 17:47 Support #8412: [SCP ID :##4531##] : Create New SI for Instant Transfer - reciept blank
- Kindly Close.
Not able to replicate issue. - 14:15 Support #8416 (Closed - End of life cycle): [SCP ID :##4532##] : Request To update AGRONet login ...
- Hi Stephanie,
Kindly attend below request.... - 13:48 Support #8411 (Pending Prod Deployment): [SCP ID :##4530##] : SI Instant transfer issue
- Root Cause: Charges value not correct.
Solution: Putting the decimal point in charges
Patch path: D:\was-work... - 13:34 Support #8410 (Pending Prod Deployment): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM
- Root Cause: JSP got duplicate </cif>
Solution: remove the duplication in JSP
Have sent to ilah to be update in ... - 10:29 Support #8412 (Closed - End of life cycle): [SCP ID :##4531##] : Create New SI for Instant Transf...
- Hi Stephanie,
Kindly attend below request.... - 10:00 Support #8411 (Closed - End of life cycle): [SCP ID :##4530##] : SI Instant transfer issue
- Hi Stephanie,
Kindly attend below issue.
# SI instant transfer reciept display charges of RM53 instead of RM0.53.... - 09:46 Support #8410 (Closed - End of life cycle): [SCP ID :##4529##] : OWN ACCOUNT TRANSFER PROBLEM
- Hi Miss Stephanie,
Kindly attend below issue....
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