Activity

From June 20, 2019 to July 19, 2019

15:37 Support #10033 (Pending Prod Deployment): [SCP ID:##5030##] : error insufficient fund not display...: Issue cause by error message not populated correctly
patch below
D:\was-workspace\01 Download WAR files from Penril... Stephanie Sufrapto
15:36 Support #10031 (Pending Prod Deployment): [SCP ID :##5028##] : bulk payment - multiple payment: Issue is cause by details limit in front end not match with database limit.
We have provide the fixes below. It wa... Stephanie Sufrapto
15:35 Support #9939 (Work Completed-End life cycle): SCP ID :##4969##] : Agronet Account Locked: Hi Zahir,
User find the patch from phase 1 is sufficient enough.
You can close this.
TQ Stephanie Sufrapto
15:33 Support #9975 (Pending Prod Deployment): SCP ID :##5004##] : change to use jompay = Y to trigger ...: Hi,
Patch given to Ilah.
Waiting for deployement
D:\was-workspace\01 Download WAR files from Penril\5004-chan... Stephanie Sufrapto
15:30 Support #9985 (Pending Customer Feedback): [SCP ID :##5013##] : TAC request issue: The issue cause when user click the tac request multiple times under second.
We suggest to disable the TAC button a... Stephanie Sufrapto
15:28 Support #9992 (Work Completed-End life cycle): [SCP ID :##5017##] : DuitNow Customer Demographic ...: zahir,
Can close this issue.
TQ Stephanie Sufrapto

11:14 Support #10033 (Work Completed-End life cycle): [SCP ID:##5030##] : error insufficient fund not d...: Hi,
Kindly attend below request:
Please help to check.
!https://support.penril.net/inlineimages/WorkOrder/Jul2... Zahir Abd Latif
09:34 Support #10031 (Work Completed-End life cycle): [SCP ID :##5028##] : bulk payment - multiple payment: Hi,
Kindly attend below request:
Customer (PPPNP) performed Multiple Payment but status still pending. The list o... Zahir Abd Latif

16:24 Support #9966: SCP ID :##4995##] : LHDN report problem: As per conversion with kak Ilah, we have added more logger info when trigger Total-Balance-Calculator.jar. We add mor... Siti Balqis Othman
16:02 Support #9992 (Pending Customer Feedback): [SCP ID :##5017##] : DuitNow Customer Demographic & St...: Balqis,1 Jul 2019, 13:06:-... Zahir Abd Latif
15:53 Support #9966: SCP ID :##4995##] : LHDN report problem: Dear Balqis,
Last email from Norazlilah, Jun 21, 2019 10:23 AM as below:- ... Zahir Abd Latif
15:48 Support #9975: SCP ID :##5004##] : change to use jompay = Y to trigger the payment reference details: Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif
15:46 Support #9902: SCP ID :##4943##] : BIB & IBAM experiencing system slowness due to Lock request ti...: Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif
12:15 Support #9994 (Work Completed-End life cycle): [SCP ID :##5019##] : IB slow 02072019: Hi,
Kindly attend below request:
We have received complaint from customers as below:
1) Unable perform transa... Zahir Abd Latif

10:08 Support #9992 (Work Completed-End life cycle): [SCP ID :##5017##] : DuitNow Customer Demographic ...: Hi,
Kindly attend below request:
Kindly assist to provide query for DuitNow customer demographic and statistical ... Zahir Abd Latif

15:43 Support #9985 (Work Completed-End life cycle): [SCP ID :##5013##] : TAC request issue: Hi,
Kindly attend below request:
Customer complaint that he received multiple SMS TAC. He confirm that he only re... Zahir Abd Latif

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