Activity - Agrobank Support - Penril Support System

Activity

From January 25, 2020 to February 23, 2020

February 23, 2020

12:31 Support #10644 (System Integration Test): [SCP ID :##5258##] : DREAMHANI ENTERPRISE - customer un...: Salam kak Ilah,
Root cause:
The issue user cannot scroll down when using google chrome browser because the scroll... Stephanie Sufrapto
12:31 Support #10649 (System Integration Test): [SCP ID :##5261##] : BIB UIUX - Executive Summary and A...: Salam kak Ilah,
The issues have been resolved. Kindly refer to below URL to find the patch.
Please note that we ... Stephanie Sufrapto

February 21, 2020

16:37 Support #10645 (Closed - End of life cycle): [SCP ID :##5259##] : APIGATEWAY service disruption: Issue closed in SCP. Zahir Abd Latif
16:34 Support #10635 (Closed - End of life cycle): [SCP ID :##5250##] : LHDN - status pending: Issue closed in SCP. Zahir Abd Latif

February 20, 2020

17:57 Support #10645 (Pending Customer Feedback): [SCP ID :##5259##] : APIGATEWAY service disruption: The issue is from websphere JDBC cannot connect to DB server, need agrobank DBA to check the DB server. Bramantyo Pujo Wiyono
17:34 Migration #10358 (Dropped-End of life cycle): Migration_ID111: Migration Plan for AGRONET Enhance...: Stephanie Sufrapto
12:11 Support #10602: [SCP ID :##5234##] : IB PENTEST 2020: Password enrcyption for RIB have deployed at MIgration ID 117 (18.02.2020) Stephanie Sufrapto
12:08 Support #10643 (Work Completed-End life cycle): [SCP ID :##5257##] : own account transfer to fina...: Issue: To Account at Own Transfer being check with From Account LIst
Solution: to check the to account with To Acc... Stephanie Sufrapto
11:39 Support #10646 (Work Completed-End life cycle): [SCP ID :##5260##] : Daily epay report blank: Issue cause by Migration IS 116 changes. Update in database for IB_PAYEE table cause error for existing cron job. Ret... Stephanie Sufrapto
10:09 Support #10649: [SCP ID :##5261##] : BIB UIUX - Executive Summary and AGRONet Transaction Status: Balqis.
Can deploy the patch u have prepared and update customer.
Thank you Stephanie Sufrapto
10:06 Support #10649 (Closed - End of life cycle): [SCP ID :##5261##] : BIB UIUX - Executive Summary an...: Hi,
Kindly attend below request:
Executive Summary and AGRONet Transaction Status not available in new UIUX AgroN... Zahir Abd Latif

February 18, 2020

11:24 Support #10646 (Work Completed-End life cycle): [SCP ID :##5260##] : Daily epay report blank: Hi,
Kindly attend below request:
{lease help to check, currently epay report was generated blank.
!https://sup... Zahir Abd Latif
10:28 Support #10644: [SCP ID :##5258##] : DREAMHANI ENTERPRISE - customer unable to scroll down the pa...: Balqis. Please assit on this issue. Thank you Stephanie Sufrapto
10:09 Support #10645 (Closed - End of life cycle): [SCP ID :##5259##] : APIGATEWAY service disruption: Hi,
Kindly attend below request:
please help to check.
APIGATEWAY having disruption cause mobile banking user ... Zahir Abd Latif
09:40 Support #10644 (Work Completed-End life cycle): [SCP ID :##5258##] : DREAMHANI ENTERPRISE - custo...: Hi,
Kindly attend below request:
Customer informed that she unable to perform the transaction (favourite transfer... Zahir Abd Latif
09:37 Support #10643 (Work Completed-End life cycle): [SCP ID :##5257##] : own account transfer to fina...: Hi,
Kindly attend below request:
Customer below having trouble in transferring to own account. It keep on saying ... Zahir Abd Latif

February 14, 2020

10:25 Support #10635 (Pending Customer Feedback): [SCP ID :##5250##] : LHDN - status pending: Siti Balqis, Feb 12, 2020 10:48 AM:-... Zahir Abd Latif

February 13, 2020

12:12 Support #10550: [SCP ID :##5215##] : UPASS JNDI cause session issue and deadlock: Dear CF and Agro Team,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

February 11, 2020

11:52 Support #10635 (Closed - End of life cycle): [SCP ID :##5250##] : LHDN - status pending: Hi,
Kindly attend below request:
please help to check this LHDN trnx.
!https://support.penril.net/inlineimages... Zahir Abd Latif

February 07, 2020

15:55 Support #10547 (Closed - End of life cycle): [SCP ID :##5213##] : RPP SI failed.: Issue closed in SCP. Zahir Abd Latif
15:53 Support #10591 (Closed - End of life cycle): [SCP ID :##5230##] : AGRONET (FTL) ACTIVATION | DATO...: Issue closed in SCP. Zahir Abd Latif
10:40 Support #10033 (Work Completed-End life cycle): [SCP ID:##5030##] : error insufficient fund not d...: Migrate at Migration ID113 @ 16 January 2020
Please close this. tq Stephanie Sufrapto
10:38 Support #10347 (Work Completed-End life cycle): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE ...: deploy at Migration ID115 07.02.2020
Please close this. tq Stephanie Sufrapto
10:37 Support #10290 (Work Completed-End life cycle): [SCP ID :##5128##] : URGENT! AGRO - IBG & VP Resp...: Migration ID115 07.02.2020
Please close this. tq Stephanie Sufrapto

February 03, 2020

12:48 Support #10547 (Pending Customer Feedback): [SCP ID :##5213##] : RPP SI failed.: Balqis, Jan 23, 2020 02:38 PM:-
Finding:
1. The issue because the beneficiary id type stored for used in SI was i... Zahir Abd Latif
10:26 Support #10591 (Pending Customer Feedback): [SCP ID :##5230##] : AGRONET (FTL) ACTIVATION | DATO'...: Stephanie, Jan 22, 2020 11:57 AM:-... Zahir Abd Latif

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