Activity

From May 30, 2020 to June 28, 2020

17:57 Support #10545 (Work Completed-End life cycle): [SCP ID :##5211##] : Cannot activate single user_...: Issue caused by duplication of username at TB_AM_USER. RIB user for mohazim created 2013-01-22 where BIB user for moh... Stephanie Sufrapto
17:55 Support #10690 (Pending Customer Feedback): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds: My reply at 12 March 2020
We double check on the latest war file deploy to you it's included fixes for this.
Belo... Stephanie Sufrapto
17:53 Support #10875 (System Integration Test): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSION...: Update:
Ilah waiting for data with name longer than 109 in SIT for testing. Stephanie Sufrapto
17:52 Support #10814 (Development / Work In Progress): [SCP ID :##5357##] : BIB Account management issu...: Issue: IBAM unable to add when account > 30
SOlution : Fix the logic when edit account management and add column aud... Stephanie Sufrapto
17:49 Support #10875 (Pending Customer Feedback): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (SESSI...: Stephanie, Jun 12, 2020 01:56 PM:-
Issue cause by the Creditor Name length is 109
!https://support.penril.net/inl... Zahir Abd Latif

15:24 Enhancement #10882 (Finished Development): [SCP ID :##5387##] : EIBFT transaction after Migration...: Finding root cause:
EIBFT transaction after 15 May 2020 is caused by EIBFT transaction initialized before Migration ... Siti Balqis Othman

14:06 Enhancement #10882 (Closed - End of life cycle): [SCP ID :##5387##] : EIBFT transaction after Mig...: Hi Bal,
Kindly attend below request.... Nurul Akmal

13:28 Support #10875 (Work Completed-End life cycle): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (S...: Hi,
Kindly attend below request:
Customer initiator unable to perform DuitNow transaction to CIMB account with er... Zahir Abd Latif

15:28 Support #10830: SCP ID :##5366##] : socso issue: Update info,
Socso has requested the bank to send EMPR01 to them.
After investigating with kak ilah, the EMPRO1 ... Siti Balqis Othman
10:15 Support #10710 (Work Completed-End life cycle): [SCP ID :##5290##] : Cuba beli Takaful online tap...: Deploy to Production 16 April 2020.
Zahir kindly close this issue . Thank you Stephanie Sufrapto
10:13 Support #10677 (Work Completed-End life cycle): [SCP ID :##5273##] : Customer unabale to view fin...: Deployed to production
Zahir Kindly close this issue. Thank you Stephanie Sufrapto
10:09 Support #10847 (Work Completed-End life cycle): [SCP ID :##5375##] : login bib session expired: Issue cause by user from 2 company have same account number.
Solution : Agrobank need to remove the duplicate accou... Stephanie Sufrapto
09:54 Support #10853 (System Integration Test): [SCP ID :##5376##] : duitnow transaction rejected code 45: Agrobank request to add checking for CreditAcctType. Based on below criteria. Changes made in Acct Inquiry and Transa... Stephanie Sufrapto

13:36 Support #10853 (Work Completed-End life cycle): [SCP ID :##5376##] : duitnow transaction rejected...: Hi,
Kindly attend below request:
Currently duitnow pay to account to Credit Card and Loan hit error 45 due to cre... Zahir Abd Latif

17:51 Support #10847 (Work Completed-End life cycle): [SCP ID :##5375##] : login bib session expired: Hi,
Kindly attend below request:
BIB customer complaint they cannot login, session expired
Company Id
Compa... Zahir Abd Latif
14:51 Support #10830 (Pending Customer Feedback): SCP ID :##5366##] : socso issue: Reported Issue :
Customer Ever Fresh Cameron Sdn Bhd upload socso payment for 03/2020 via agronetBiz. Unfortunately ... Siti Balqis Othman

17:26 Support #10830: SCP ID :##5366##] : socso issue: Hi Balqis. As per conversation, please assit. TQ Stephanie Sufrapto
17:13 Support #10830 (Work Completed-End life cycle): SCP ID :##5366##] : socso issue: Hi,
Kindly attend below request:
Customer Ever Fresh Cameron Sdn Bhd upload socso payment for 03/2020 via agronet... Zahir Abd Latif

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