Activity

From September 27, 2020 to October 26, 2020

10:09 Support #11294 (System Integration Test): [SCP ID :##5589##] : create single user - session expired: 21/10/2020
Balqis provide patch to modify how the account retrieved
Root Cause:
Upon creating a single user, IB ca... Stephanie Sufrapto

16:12 Support #11305 (Pending Customer Feedback): [SCP ID :##5600##] : view Agronet Transaction History...: Upon checking on the provided log, I found that the customer had facing issue session is invalid when access transact... Siti Balqis Othman

09:35 Support #11305 (Work Completed-End life cycle): [SCP ID :##5600##] : view Agronet Transaction His...: Hi,
Kindly attend below request:-
Two BIB company user unable to view Agronet Transaction History. After click Ag... Zahir Abd Latif

15:55 Support #11302 (Work Completed-End life cycle): [SCP ID :##5597##] : UNABLE TO LOGIN APPROVER US...: Chronology:
Upon checking on the upass.log provided by kak Ilah, the customer was able to login with the correct p... Siti Balqis Othman
08:36 Support #11303 (Work Completed-End life cycle): [SCP ID :##5598##] : bulk payment payroll - statu...: Hi,
Kindly attend below request:-
Kindly further check on the payroll file upload status for FAIZA MARKETING SDN ... Zahir Abd Latif
08:36 Support #11302 (Work Completed-End life cycle): [SCP ID :##5597##] : UNABLE TO LOGIN APPROVER US...: Hi,
Kindly attend below request:-
BIB customer unable to login as approver with error Session Expired (You have l... Zahir Abd Latif

14:54 Support #11272 (Closed - End of life cycle): [SCP ID :##5567##] : Session expired MY0246965 MAM ...: Issue closed in SCP. Zahir Abd Latif
14:49 Support #11294 (Pending Customer Feedback): [SCP ID :##5589##] : create single user - session exp...: From error log there is hung when try to retrieve account list from host.
Asking ilah to check whether there is issu... Stephanie Sufrapto
14:48 Support #11293 (System Integration Test): [SCP ID :##5588##] : rpp 2nd validation issue: Stephanie Sufrapto
14:48 Support #11293: [SCP ID :##5588##] : rpp 2nd validation issue: Issue is caused by a missing field in validation xml file.
Provide patch to ilah on 14 oct 2020 Stephanie Sufrapto
14:47 Support #11272: [SCP ID :##5567##] : Session expired MY0246965 MAM MULTIPURPOSE ENTERPRISE Agron...: No feedback from customer. Kindly close this. thank you Stephanie Sufrapto
10:35 Support #11294 (Work Completed-End life cycle): [SCP ID :##5589##] : create single user - session...: Hi,
Kindly attend below request:-
Customer called and inform having a problem to create new single user. The erro... Zahir Abd Latif

16:39 Support #11293 (Work Completed-End life cycle): [SCP ID :##5588##] : rpp 2nd validation issue: Hi,
Kindly attend below request:-
Kindly assist to check, BIB customer unable perform Duitnow transfer to Public ... Zahir Abd Latif

15:08 Support #10690 (Closed - End of life cycle): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds: Issue closed in SCP. Zahir Abd Latif
15:07 Support #11232 (Closed - End of life cycle): [SCP ID :##5528##] : FTL/CA login session expired: Issue closed in SCP. Zahir Abd Latif

12:35 Support #11215 (Closed - End of life cycle): [SCP ID :##5514##] : BIB annual fee issue: Issue closed in SCP. Zahir Abd Latif

15:00 Support #11272 (Pending Customer Feedback): [SCP ID :##5567##] : Session expired MY0246965 MAM M...: 25/09/2020: Ask ilah to check with host regarding below response
[9/24/20 20:09:56:272 SGT] 0000219d SystemOut O... Stephanie Sufrapto

16:46 Support #11215: [SCP ID :##5514##] : BIB annual fee issue: Balqis, Sep 28, 2020 11:23 AM:-... Zahir Abd Latif

11:13 Support #11274 (System Integration Test): [SCP ID :##5569##] : Duitnow recurring - rib & bib: Reported issue:
The system throws error message even though all the mandatory field already fill in when performing ... Siti Balqis Othman
11:04 Support #11062 (Work Completed-End life cycle): [SCP ID :##5440##] : Cannot Access To Token Secu...: Migrated at Migration ID 141 3 September 2020
Hi Zahir.
Please close this issue.
Stephanie Sufrapto
10:57 Support #11274: [SCP ID :##5569##] : Duitnow recurring - rib & bib: Hi Balqis.
Assigning this issue to you. Please assist to update this.
Thank you Stephanie Sufrapto

09:27 Support #11274 (Work Completed-End life cycle): [SCP ID :##5569##] : Duitnow recurring - rib & bib: Hi,
Kindly attend below request:
Please help to check. When select recurring payment system throw error as below.... Zahir Abd Latif

12:24 Support #11207 (Work Completed-End life cycle): [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO ...: Hi, kak ilah already deployed to production environment on 28/09/2020 and regenerated the reported BSR report.
Curre... Siti Balqis Othman
12:23 Support #11207 (Pending Prod Deployment): [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO TRANSA...: Siti Balqis Othman
12:23 Support #11207 (Internal Testing): [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO TRANSACTION: Siti Balqis Othman
11:03 Support #11259 (Work Completed-End life cycle): [SCP ID :##5554##] : Checker hit error while appr...: Migration ID144
Migration date 30/09/2020
Stephanie Sufrapto
10:59 Support #11259 (Pending Prod Deployment): [SCP ID :##5554##] : Checker hit error while approve ed...: Issue caused by null value in TEMPORATY_OFFLINE_FLAG when company created.
Solution:
1. Query is to update all TEMP... Stephanie Sufrapto

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