Activity
From March 20, 2021 to April 18, 2021
April 14, 2021
- 11:07 Support #11527: [SCP ID :##5744##] : DR issue
- Dear CF,
Kindly assist to update the current status or any finding/progress on this issue whether I can closed thi... - 10:34 Support #11630 (Pending Customer Feedback): [SCP ID :##5807##] : Corporate Admin unable to create...
- Balqis,Apr 2, 2021 10:34 AM:-...
- 10:30 Support #11627 (Pending Customer Feedback): [SCP ID :##5806##] : BIB customer unable to login as ...
- Stephanie, Apr 2, 2021 10:34 AM:-...
April 09, 2021
- 18:24 Support #11638 (Pending SIT Deployment): [SCP ID :##5814##] : IBAM not accessible
- Reported Issue:
1) IBAM not accessible
2) Generate welcome pack memo consist error "The entity name must immediatel... - 12:07 Support #11637 (Pending Prod Deployment): [SCP ID :##5813##] : to patch company name that consist...
- Provide the script as Agrobank requested.
Pending run in production - 11:51 Support #11638 (Closed - End of life cycle): [SCP ID :##5814##] : IBAM not accessible
- Hi,
Kindly attend below request:
As per informed earlier, we are facing issue IBAM was not accessible on 7/4/2021... - 11:46 Support #11637 (Work Completed-End life cycle): [SCP ID :##5813##] : to patch company name that c...
- Hi,
Kindly attend below request:
As aware recently we are facing issue company name contain special char during r...
April 02, 2021
- 10:05 Support #11630 (Closed - End of life cycle): [SCP ID :##5807##] : Corporate Admin unable to creat...
- Hi,
Kindly attend below request:
Corporate Admin unable to create single user, after select single user and click...
April 01, 2021
- 14:32 Support #11627 (Closed - End of life cycle): [SCP ID :##5806##] : BIB customer unable to login as...
- Hi,
Kindly attend below request:
BIB customer unable to login as Single user with error invalid OTP. Kindly assis...
March 30, 2021
- 09:18 Support #11618 (Pending Customer Feedback): [SCP ID :##5802##] : Unable to send SMS PIN
- Issue due to duplicate user id with the same user alias for user "nazbil5492".
Advices customer to try to send SMS P...
March 26, 2021
- 11:09 Support #11618: [SCP ID :##5802##] : Unable to send SMS PIN
- Issue looked by Balqis. Handing over redmine.
- 10:20 Support #11618 (Pending Customer Feedback): [SCP ID :##5802##] : Unable to send SMS PIN
- Hi,
Kindly attend below request:
Contact center unable to send SMS pin with error " Unable to send SMS PIN.".
...
March 25, 2021
- 16:00 Support #11614 (Pending Customer Feedback): [SCP ID :##5800##] : BIB Single user unable to perfor...
- As per screenshot below you can see the next button is triggered properly. Tested using android phone and google chro...
- 16:00 Support #11612 (Pending Customer Feedback): [SCP ID :##5798##] : Jompay transaction rejected
- As your investigation, the issue is caused by the biller name length we sent to the host is longer than 40.
Code sni... - 15:59 Support #11613 (System Integration Test): [SCP ID :##5799##] : dual language issue
- Please find the patch to test in SIT and UAT below
D:\was-workspace\01 Download WAR files from Penril\5799-dual lan... - 11:35 Support #11614 (Work Completed-End life cycle): [SCP ID :##5800##] : BIB Single user unable to pe...
- Hi,
Kindly attend below request:
BIB Single user unable to perform FTL using google chrome, next button not funct... - 11:35 Support #11613 (System Integration Test): [SCP ID :##5799##] : dual language issue
- Hi,
Kindly attend below request:
Customer issues a complaint where notes in New Fund Transfer was in Bahasa, whil... - 10:42 Support #11612 (Work Completed-End life cycle): [SCP ID :##5798##] : Jompay transaction rejected
- Hi,
Kindly attend below request:
This customer performed jompay to Tokio Marine Insurance via agronet website, bu...
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