B - Production Support » KFH Support

April 23, 2014

12:12 Support #4340 (Closed - End of life cycle): [SCP ID :##2207##] : Error in Maxis Mobile Reload Rep...

Please attend to customer query below:
We noticed that on 19.2.14 there were total 14 successful Maxis prepaid tra... William Gozali Tan

April 21, 2014

15:01 Bug #1635 (User Acceptance Test): Prod Issue: CMS Log HD00013073 - CIB SI Scheduler for 27.08.12

Based on Shuhaida, this is with regards to Out of Memory issue. Related to Fix List Item 3: Optimize sql for SI.
Del... Norhaidah Md Dasuki

12:57 Bug #1635 (Code Review): Prod Issue: CMS Log HD00013073 - CIB SI Scheduler for 27.08.12

Remarks: status should be pending review
This issue have been report under patch1. Nor Shuhaida Subri

11:50 Task #1230 (User Acceptance Test): SI Month End Recurring

Review done and sign-off.
Preparation on patch delivery for UAT on 21/4/2014 Norhaidah Md Dasuki

09:53 Support #4332 (Work Completed-End life cycle): [SCP ID :##2203##] : Repeated SMS received on TAC...

Reported that by Norsurianie, the SMS is sending repeatedly. Ahmad Hazri

April 18, 2014

18:26 Task #1230: SI Month End Recurring

Hi,
I'm updated a new screenshot with successful transaction.
Kindly review for sign off. Siti Norahayu Mohd Desa

11:42 Task #1230: SI Month End Recurring

To review and updated test result pg.4 (SI Charges) Norhaidah Md Dasuki

April 17, 2014

13:17 Bug #4316 (Work Completed-End life cycle): CIB> FT> Own Account Transfer - SI Month End Issue

Tested & Passed. Siti Norahayu Mohd Desa

13:04 Task #1230 (Pending Review): SI Month End Recurring

Reported issue have been successfully passed for internal testing.
Enclosed is the test result for your review.
... Siti Norahayu Mohd Desa

April 15, 2014

16:09 Bug #4316: CIB> FT> Own Account Transfer - SI Month End Issue

found si end month cannot execute because of trnx already execute on on scheduler date. si cannot execute twice on sa... Siti Norahayu Mohd Desa

April 14, 2014

18:34 Bug #4316 (Work Completed-End life cycle): CIB> FT> Own Account Transfer - SI Month End Issue

*To test on SI Month End functionality*
*+Scenario 1:+*
*Initiated 2 recurring transaction dated 31 May 2014 wit... Hafizudin MD

April 10, 2014

08:58 Support #4307 (Closed - End of life cycle): [SCP ID :##2170##] : IBG-OTC Trx Issue

Please attend customer query below:... Ahmad Hazri

April 09, 2014

12:02 Support #4287: [SCPID :##2152##] : Session Expired Issues

Ngoh Chee Ping cheeping.ngoh@penril.net
date: Tue, Apr 8, 2014 at 5:01 PM
We have done our finding for the sessi... Norhaidah Md Dasuki

April 04, 2014

13:47 Support #4287 (Closed - End of life cycle): [SCPID :##2152##] : Session Expired Issues

Surianie reported:... Ahmad Hazri

April 01, 2014

17:58 Task #1285 (Work Completed-End life cycle): Bill Pay to Courts

Migrated to production Nor Shuhaida Subri

17:20 Bug #1627 (Closed - End of life cycle): KFH Corus and CMS Labuan Production Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:18 Bug #1624 (Closed - End of life cycle): KFH Labuan Production Deployment Issues

Updated by Vincent, already fixed and closed. Norhaidah Md Dasuki

17:14 Task #1119 (Closed - End of life cycle): Non receipt Email beneficiary on bulk pmt

Updated by Vincent, no other issue reported. Norhaidah Md Dasuki

17:12 Task #1118 (Closed - End of life cycle): AUTO-LOGOUT WHEN SELECT VIEW REPORT IN OFI ENQUIRY

Updated by Vincent, already fixed and issue closed. Norhaidah Md Dasuki

17:08 Task #1099 (Closed - End of life cycle): CASE: HD00011640 - GIA Placement CMS - Clients Account

Updated by Vincent. No other issue reported by customer. Issue closed. Norhaidah Md Dasuki

17:07 Task #1068 (Closed - End of life cycle): CASE: HD0001556 - OTC IBG - Batu Pahat failed

Fixed and closed. No other feedback from customer. Norhaidah Md Dasuki

17:06 Task #1064 (Closed - End of life cycle): Case ID: HD00011535 - Approve Corus CMS user

Issue closed. Norhaidah Md Dasuki

17:04 Support #4188 (Work Completed-End life cycle): [Request ID :##2063##] : RFI CREDITING PROCESS W1...

fixed..
IT update/add record for problem account at table GB_MAP_ACCT_REL. Hafizudin MD

16:27 Support #4168 (Work Completed-End life cycle): [Request ID :##2042##] : Unable to delete SI via ...

Confirm with customer to manually delete the SI from database.
User return:-
Have confirmed with customer that th... Nor Shuhaida Subri

16:21 Support #4219 (Work Completed-End life cycle): [Request ID :##2079##] : Prod Issue - HD00014945 -...

IT KFH Regen the report:-
We had re-generate the report as per Penril instruction.
No error occurred after re-gene... Nor Shuhaida Subri

16:15 Enhancement #1741: Consumer: Logger enhancement

still not migrate into prod Hafizudin MD

16:14 Task #1828 (Work Completed-End life cycle): KFH BIB SI Contigency

complete as request Hafizudin MD

16:12 Task #1827 (Work Completed-End life cycle): KFH SI Contigency

finish Hafizudin MD

15:49 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

0 means Phoenix return no account found - it not single acc or joint acc.. Hafizudin MD

15:38 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

Hafizudin MD wrote:
> found the problem because Phoenix return detailList size = 0.
> if this account is joint acco... Ahmad Hazri

14:42 Bug #1632: HD00012599 - Unable to Update for Financing Acc in CORUS

still not migrate into prod Hafizudin MD

14:32 Bug #1631: Corus SI ExeReport unavailable HD00012949

still not migrate in prod Hafizudin MD

14:15 Enhancement #1742: BIB: Logger enhancement

still not migrate into prod Hafizudin MD

14:04 Task #1230: SI Month End Recurring

still mot migrate into prod..
Hafizudin MD

13:58 Bug #1630 (Closed - End of life cycle): EPF CMS#HD00013109

all fixed Hafizudin MD

13:31 Support #4188: [Request ID :##2063##] : RFI CREDITING PROCESS W1 - Containts 1 Trx having Credit...

found the problem because Phoenix return detailList size = 0.
if this account is joint account. the detailList size ... Hafizudin MD