B - Production Support » KFH Support

March 27, 2015

16:27 Support #5252 (Pending Customer Feedback): [SCP ID :##2626##] : FTT Trx on 25.03.15

Root cause:
IB_REGISTERED_FTT accepts 125 characters
IB_FTT_TRANSFER accepts 11 characters
for swift code.
Curr... Yap Kah Yan

16:20 Support #5252 (Development / Work In Progress): [SCP ID :##2626##] : FTT Trx on 25.03.15

Ong Wei Kuan

March 26, 2015

20:00 Support #5252 (Closed - End of life cycle): [SCP ID :##2626##] : FTT Trx on 25.03.15

Hi,
Kindly attend below request:... Zahir Abd Latif

March 16, 2015

12:24 Support #5186 (Pending Customer Feedback): [SCP ID :##2578##] : VAPT Findings for Year 2014 (Inte...

Hi Zahir
Put SCP under 'Customer Working' since awaiting their response to Proceed teh resolution. Ahmad Hazri

10:20 Support #5205: [SCP ID :##2599##] : Unable to delete SI Transaction - 02 March 2015.

Dear Hafiz/KFH Team,
Any updates on this case?
Please update.
Thanks. Zahir Abd Latif

10:18 Support #5186: [SCP ID :##2578##] : VAPT Findings for Year 2014 (Internet Banking Segment) Web Ap...

Dear Ateh,
Any updates on this case?
Kindly assist to update the current status in Redmine.
Thanks. Zahir Abd Latif

09:40 Support #5116: [SCP ID :##2531##] : No email notification & job was not executed for RFI W5 cre...

Dear Wei Kuan/KFH Team,
Any updates on this case?
Please update the current status.
Thanks. Zahir Abd Latif

09:27 Support #5228 (Closed - End of life cycle): [SCP ID :##2605##] : Invalid TAC

Issue closed in SCP.
Refer email : Re: [Request ID :##2605##] : Invalid TAC Zahir Abd Latif

March 12, 2015

14:26 Support #5190 (Closed - End of life cycle): [SCP ID :##2583##] : HD00015836 - IPAY unsuccessful b...

Emai from ashikin
Dear Hafiz;
We spoke. This issue is handled by IT. You may proceed to close the case. Hafizudin MD

March 11, 2015

10:54 Support #5228 (Pending Customer Feedback): [SCP ID :##2605##] : Invalid TAC

This issue only happen on instance bv1, because some files is not synchronized with others instance. Furthermore, aft... Ngoh Chee Ping

March 06, 2015

18:03 Support #5228 (Development / Work In Progress): [SCP ID :##2605##] : Invalid TAC

Zahir Abd Latif

March 05, 2015

17:43 Support #5228 (Closed - End of life cycle): [SCP ID :##2605##] : Invalid TAC

Hi,
Kindly attend below request:... Zahir Abd Latif

14:53 Support #5184: [SCP ID :##2576##] : kfhib19 (HP Proliant DL160 G6) amber light at on of the serve...

Update from William:-
Activity pending next week.
User will reschedule the date. Zahir Abd Latif

14:15 Support #5205 (Development / Work In Progress): [SCP ID :##2599##] : Unable to delete SI Transact...

Assigned to Hafiz for further investigation.
Cannot find any info related to the reported issue.
Try to replicate... Yap Kah Yan

March 02, 2015

14:35 Support #5205 (Closed - End of life cycle): [SCP ID :##2599##] : Unable to delete SI Transaction ...

Hi,
Kindly attend below request:
There is one case reported today whereby customer tried to delete the SI transac... Zahir Abd Latif

10:14 Support #5165 (Closed - End of life cycle): [SCP ID :##2557##] : TAC problem 27/1/2015

Issue closed in SCP. Refer email: Re: [Request ID :##2557##] : TAC problem 27/1/2015 Zahir Abd Latif

09:41 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015

After check with Kah Yan, and understand that this HibernateTACUtils class file is not belong to our side. Furthermor... Ngoh Chee Ping

February 28, 2015

10:23 Support #5165: [SCP ID :##2557##] : TAC problem 27/1/2015

It not related to #5196 where housekeeping on the SMS_table to clean up all the non updated GUID and Null phone numbe... Ngoh Chee Ping