Activity

From March 25, 2016 to April 23, 2016

April 22, 2016

17:39 Support #6205 (Closed - End of life cycle): [SCP ID :##3075##] : DESKMATE - upload CIRCULAR.
Issue closed in SCP. Zahir Abd Latif
17:38 Support #6204 (Closed - End of life cycle): [SCP ID :##3074##] : WEBSITE - CORPORATE INFO.
Issue closed in SCP. Zahir Abd Latif
09:36 Support #6204 (Pending Customer Feedback): [SCP ID :##3074##] : WEBSITE - CORPORATE INFO.
Zahir Abd Latif
09:31 Support #6211 (Closed - End of life cycle): [SCP ID :##3080##] : DESKMATE - update info..
Hi,
Kindly attend below request:
DESKMATE> Link at the bottom - BCP AWARENESS PROGRAMME
Please update with the...
Zahir Abd Latif

April 21, 2016

18:29 Support #6012 (Internal Testing): [SCP ID :##2993##] : CMS Transaction Process Alert.
Finding:
* Current system did not filter out the user with inactive status
* Current system will retrieve all user ...
Ngoh Chee Ping
14:51 Support #6203 (Internal Testing): [SCP ID :##3073##] : SI & TAC issue.
This issue happen because Pixakarft miss out to add in code below in IBSIEditInterDetailsServices.java class. Already... Ngoh Chee Ping
13:41 Support #6209 (Closed - End of life cycle): [SCP ID :##3078## : WEBSITE & DESKMATE - update of info.
Hi,
Kindly attend below request:
Please see the attachment uploading.
Zahir Abd Latif
12:08 Support #6208 (Closed - End of life cycle): [SCP ID :##3077##] : CORPORATE WEBSITE: Press Release...
Hi,
Kindly attend below request:
Kindly upload the following content in COrporate Website
http://www.kfh.com.m...
Zahir Abd Latif
09:14 Support #6205 (Pending Customer Feedback): [SCP ID :##3075##] : DESKMATE - upload CIRCULAR.
Zahir Abd Latif

April 20, 2016

16:02 Support #6205 (Closed - End of life cycle): [SCP ID :##3075##] : DESKMATE - upload CIRCULAR.
Hi,
Kindly attend below request:
Pls upload at the following at DESKMATE:
HR MATTERS>CIRCULARS>2016
Zahir Abd Latif
15:15 Support #6204 (Closed - End of life cycle): [SCP ID :##3074##] : WEBSITE - CORPORATE INFO.
Hi,
Kindly attend below request:
Update of IBG & Fees info. Please see links:
Services --> IBG
http://www.kf...
Zahir Abd Latif
09:39 Support #6203 (Closed - End of life cycle): [SCP ID :##3073##] : SI & TAC issue.
Hi,
Kindly attend below request:
Seek your assistance to check on one reported case whereby one customer encounte...
Zahir Abd Latif

April 19, 2016

14:57 Support #6151 (Closed - End of life cycle): [SCP ID :##3043##] : IBG Return error for Tawarruq Ac...
Issue closed in SCP. Zahir Abd Latif
14:55 Support #6129 (Closed - End of life cycle): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Is...
Issue closed in SCP. Zahir Abd Latif
14:53 Support #6180 (Closed - End of life cycle): [SCP ID :##3065##] : SI NOT EXECUTED ON 11/4/2016.
Update by Hafiz, Apr 11, 2016 08:28 PM:-... Zahir Abd Latif
14:51 Support #6189 (Closed - End of life cycle): [SCP ID :##3069##] : WEBSITE - highlights section.
Issue closed in SCP. Zahir Abd Latif
09:55 Support #6192 (Pending Customer Feedback): [SCP ID :##3071##] : CMS Labuan - JPY payment failed (...
Update by Hafiz, Apr 18, 2016 03:52 PM:-... Zahir Abd Latif

April 18, 2016

13:47 Support #6200 (Closed - End of life cycle): [SCP ID :##3072##] : DESKMATE: Directory Update - Cor...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
11:37 Support #6200 (Closed - End of life cycle): [SCP ID :##3072##] : DESKMATE: Directory Update - Cor...
Hi,
Kindly attend below request:
Corporate Banking > (14) Norhairomey Ismail
To change telephone number from 216...
Zahir Abd Latif

April 15, 2016

18:05 Support #6176: [Request ID :##3063##] : ALSB status "UNKNOWN"
Root Cause:
Failed to connect phoenix database.
com.sybase.jdbc3.jdbc.SybSQLException: EXECUTE permission denied ...
Ngoh Chee Ping
16:23 Support #6192 (Closed - End of life cycle): [SCP ID :##3071##] : CMS Labuan - JPY payment failed ...
Hi,
Kindly attend below request:
Issue on CMS Labuan
Issue reported by Norazili Timpai:
This is to inform tha...
Zahir Abd Latif
09:44 Support #6176 (Pending Customer Feedback): [Request ID :##3063##] : ALSB status "UNKNOWN"
Hazri asked Azraf to provide one of the log file. But until now have not receive yet. Ngoh Chee Ping

April 13, 2016

15:56 Support #6189 (Pending Customer Feedback): [SCP ID :##3069##] : WEBSITE - highlights section.
Zahir Abd Latif
14:34 Support #6189 (Closed - End of life cycle): [SCP ID :##3069##] : WEBSITE - highlights section.
Hi,
Kindly attend below request:
HOME PAGE> HIGHLIGHTS SECTION
REPLACE first notice with the following:
NOT...
Zahir Abd Latif
11:47 Support #6182: [SCP ID :##3066##] : KFH Portal unreachable - Sunday Morning 10/04/2016
I also get Database error at application server log. Database deadlock start around 4 am.
04:29:44,183 ERROR [LogI...
Hafizudin MD
10:24 Support #6182: [SCP ID :##3066##] : KFH Portal unreachable - Sunday Morning 10/04/2016
Found there is DB connection issue in the log file. Hazri please help to confirm, is there is restart DB on that day?... Ngoh Chee Ping

April 11, 2016

18:02 Support #6176 (Development / Work In Progress): [Request ID :##3063##] : ALSB status "UNKNOWN"
Ngoh Chee Ping
18:02 Support #6182 (Development / Work In Progress): [SCP ID :##3066##] : KFH Portal unreachable - Sun...
Ngoh Chee Ping
17:40 Support #6164 (Closed - End of life cycle): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
Issue closed in SCP. Zahir Abd Latif
Avatar?id=1733&size=24 17:36 Support #6182 (Closed - End of life cycle): [SCP ID :##3066##] : KFH Portal unreachable - Sunday ...
This is the issue happen on Sunday morning 10/04/16 Ahmad Hazri
11:58 Support #6180 (Closed - End of life cycle): [SCP ID :##3065##] : SI NOT EXECUTED ON 11/4/2016.
Hi,
Kindly attend below request:
There's no email notification on SI Execution for both CIB & BIB yesterday (11/4...
Zahir Abd Latif
09:35 Support #6157 (Closed - End of life cycle): [SCP ID :##3049##] : DESKMATE - removal of contact de...
Issue closed in SCP. Zahir Abd Latif
09:33 Support #6164 (Pending Customer Feedback): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
Zahir Abd Latif
09:25 Support #6040 (Closed - End of life cycle): [SCP ID :##3007##] : WEBSITE - linking logo.
Update by Norashikin, Apr 8, 2016 01:11 PM:-... Zahir Abd Latif

April 10, 2016

Avatar?id=1733&size=24 15:51 Support #6176 (Closed - End of life cycle): [Request ID :##3063##] : ALSB status "UNKNOWN"
Hi Chee Ping
Kindly assist to check the logs..
Ahmad Hazri

April 06, 2016

15:10 Support #6164 (Closed - End of life cycle): [SCP ID :##3059##] : WEBSITE BANNER- Remove.
Hi,
Kindly attend below request:
Please REMOVE BANNER NO 3.
thank you.
Zahir Abd Latif

April 05, 2016

10:08 Support #6159 (Closed - End of life cycle): [SCP ID :##3050##] : DESKMATE - new hire.
Issue verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

April 04, 2016

13:50 Support #6159 (Pending Customer Feedback): [SCP ID :##3050##] : DESKMATE - new hire.
Zahir Abd Latif
11:36 Support #6151 (Pending Prod Deployment): [SCP ID :##3043##] : IBG Return error for Tawarruq Account.
Update from Norashikin, Apr 4, 2016 11:28 AM:-... Zahir Abd Latif
10:54 Support #6159 (Closed - End of life cycle): [SCP ID :##3050##] : DESKMATE - new hire.
Hi,
Kindly attend below request:
Pls upload the following at the DESKMATE home page, pls follow same existing for...
Zahir Abd Latif
09:11 Support #6157 (Pending Customer Feedback): [SCP ID :##3049##] : DESKMATE - removal of contact det...
Zahir Abd Latif
09:09 Support #6040: [SCP ID :##3007##] : WEBSITE - linking logo.
Update from Norashikin, Apr 4, 2016 09:05 AM:-... Zahir Abd Latif
09:07 Support #6156 (Closed - End of life cycle): [SCP ID :##3048##] : DESKMATE: Directory Update - Res...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

April 01, 2016

16:16 Support #6151 (Pending Customer Feedback): [SCP ID :##3043##] : IBG Return error for Tawarruq Acc...

Update by hafiz, Apr 1, 2016 03:22 PM:-...
Zahir Abd Latif
15:49 Support #6157 (Closed - End of life cycle): [SCP ID :##3049##] : DESKMATE - removal of contact de...
Hi,
Kindly attend below request:
Please remove details of the staff from the Directory and Search in the DESKMATE.
Zahir Abd Latif
15:43 Support #6156 (Closed - End of life cycle): [SCP ID :##3048##] : DESKMATE: Directory Update - Res...
Hi,
Kindly attend below request:
Please remove the following resigned staff from directory:
http://deskmate.kfh....
Zahir Abd Latif
10:49 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
Zahir Abd Latif
10:49 Support #6153: [SCP ID :##3045##] : DESKMATE: To add Chief Operating Officer's details.
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
10:43 Support #6153 (Pending Customer Feedback): [SCP ID :##3045##] : DESKMATE: To add Chief Operating ...
Zahir Abd Latif
10:42 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
Issue closed in SCP. Zahir Abd Latif
09:38 Support #6153 (Closed - End of life cycle): [SCP ID :##3045##] : DESKMATE: To add Chief Operating...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=375
...
Zahir Abd Latif
09:18 Support #6040 (Pending Customer Feedback): [SCP ID :##3007##] : WEBSITE - linking logo.
Patches link : //10.20.8.124/shared/migration/20160316_new_footer
Zahir Abd Latif
09:14 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
Issue closed in SCP. Zahir Abd Latif
09:13 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
Issue closed in SCP. Zahir Abd Latif
09:07 Support #6152 (Closed - End of life cycle): [SCP ID :##3044##] : WEBSITE - CORPORATE INFO --- URG...
Hi,
Kindly attend below request:
URGENT: Please include the following in the link, please follow existing format:...
Zahir Abd Latif

March 31, 2016

16:24 Support #6151 (Closed - End of life cycle): [SCP ID :##3043##] : IBG Return error for Tawarruq Ac...
Hi,
Kindly attend below request:
Please help to investigate on IBG issue whereby customer account cant be credite...
Zahir Abd Latif

March 30, 2016

15:01 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
Issue verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
14:59 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
Issue verified by Akmal.
Issue closed in SCP.
Zahir Abd Latif
14:48 Support #6137 (Pending Customer Feedback): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
Zahir Abd Latif
14:47 Support #6136 (Pending Customer Feedback): [SCP ID :##3040##] : DESKMATE: Directory Update - Oper...
Zahir Abd Latif
14:11 Support #6138 (Pending Customer Feedback): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URGENT.
Zahir Abd Latif
09:46 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...
Hi,
Kindly attend below request:
Pls update urgently:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTyp...
Zahir Abd Latif
09:37 Support #6129 (Pending Customer Feedback): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Issue.
Update by Hafiz, Mar 29, 2016 12:08 AM:-... Zahir Abd Latif
09:29 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.
Hi,
Kindly attend below request:-
To remove from directory: Edli Rudizam Harith / Information Technology / IT Inf...
Zahir Abd Latif
09:24 Support #6128 (Pending Customer Feedback): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of info.
Zahir Abd Latif
09:17 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...
Hi,
Kindly attend below request:
Please refer to attachement for details.
Operations staff update and movement...
Zahir Abd Latif

March 29, 2016

13:44 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.
Issue closed in SCP. Zahir Abd Latif

March 28, 2016

10:40 Support #6129 (Closed - End of life cycle): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Is...
Hi,
Kindly attend below request:
Please check on the RFI nacha processing which captured some error in the proces...
Zahir Abd Latif
10:28 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...
Hi,
Kindly attend below request:
1. Website: Please see the Website change document for the changes.
Banner - ...
Zahir Abd Latif

March 25, 2016

16:00 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
12:17 Support #6122 (Pending Customer Feedback): [SCP ID :##3034##] : DESKMATE - home page and link.
Zahir Abd Latif
12:11 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...
Verified OK by Azli.
Issue closed in SCP.
Zahir Abd Latif
11:56 Support #6050 (Closed - End of life cycle): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Ref...
Issue closed in SCP. Zahir Abd Latif
11:50 Support #6050 (Pending Customer Feedback): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Refe...
Zahir Abd Latif
09:41 Support #6020 (Closed - End of life cycle): [SCP ID :##2997##] : Different TXNReferrence for Celc...
Issue closed in SCP. Zahir Abd Latif
 

Also available in: Atom