Activity
From December 09, 2018 to January 07, 2019
January 07, 2019
- 10:11 Support #9207 (Pending Customer Feedback): [SCP ID :##4837##] : Deskmate Update: Bandar Saujana P...
- complete changes
- 09:37 Support #9207 (Closed - End of life cycle): [SCP ID :##4837##] : Deskmate Update: Bandar Saujana ...
- Hi Kah Yan,
Kindly attend below request....
January 05, 2019
- 09:10 Support #9135 (Pending Customer Feedback): SCP ID :##4830##] : Unable to access IB Instance 7310,...
- All instance ok after restart server
December 28, 2018
- 08:45 Support #9135 (Development / Work In Progress): SCP ID :##4830##] : Unable to access IB Instance ...
- Pending bank to provide log files
December 26, 2018
- 15:30 Support #9139 (Closed - End of life cycle): SCP ID :##4832##] : DESKMATE: 2019 Payroll Calendar
- Hi,
Kindly attend below request:
Kindly update the Payroll Calendar for 2019 in the deskmate as follows: - 15:26 Support #9138 (Closed - End of life cycle): SCP ID :##4831##] : Deskmate Update : Branches directory
- Hi,
Kindly attend below request:
Need your assistant to update the following:
Kuching branch.
Below are t... - 12:52 Support #9135 (Closed - End of life cycle): SCP ID :##4830##] : Unable to access IB Instance 7310...
- Hi,
Kindly attend below request:
This is to formalize the issue reported around 10 am this morning where all inst...
December 24, 2018
- 15:49 Support #9127 (Closed - End of life cycle): SCP ID :##4829##] : KFH Online : Security Questions D...
- Hi,
Kindly attend below request:
There is a complaint from customer claimed that security question appeared not t... - 15:32 Support #9125 (Closed - End of life cycle): SCP ID :##4828##] : Insufficient Permision to Login K...
- Hi,
Kindly attend below request:
We received one complaint on our new registered customer where she encountered e... - 13:59 Support #9115 (Pending Customer Feedback): SCP ID :##4826##] : Deskmate Update : End of Employment
- Done by Akma on 21/12/2018
- 12:03 Change #8784 (Closed - End of life cycle): SCP ID :##4717##] : IB - EPF Maximum and Minimum Cappi...
- Deployed to production on Sept 27th 2018.
December 21, 2018
- 10:21 Support #9115 (Closed - End of life cycle): SCP ID :##4826##] : Deskmate Update : End of Employment
- Hi,
Kindly attend below request:
Kindly update the deskmate by removing the staff details from the directory as ...
December 20, 2018
- 11:28 Change #8887 (Pending Customer Feedback): SCP ID :##4798##] : CR: KFHOnline Transaction History f...
- Provided quotation to KFH on 19/12/2018. Pending feedback from them.
- 09:43 Support #9065 (Closed - End of life cycle): SCP ID :##4822##] : 2018 DOA
- Done by Hafiz.
Issue closed in SCP. - 09:42 Support #9060 (Closed - End of life cycle): SCP ID :##4821##] : Deskmate Update : New Hire Update
- Done by Lizahwati.
Issue closed in SCP.
December 18, 2018
- 10:08 Support #9065 (Closed - End of life cycle): SCP ID :##4822##] : 2018 DOA
- Hi,
Kindly attend below request:
Kindly replace all the existing DOAs in the deskmate with the new ones as follow...
December 17, 2018
- 17:55 Support #9060 (Closed - End of life cycle): SCP ID :##4821##] : Deskmate Update : New Hire Update
- Hi,
Kindly attend below request:
Kindly update the deskmate with the new hire details as follows:
Refer email ... - 12:39 Support #9050 (Closed - End of life cycle): SCP ID :##4820##] : VAPT Findings - Security Enhancement
- Hi,
Kindly attend below request:
Please find the attached findings and recommendation by auditor on our UAT secur... - 12:04 Support #8943 (Closed - End of life cycle): SCP ID :##4810##] : Deskmate Update : Contact Centre ...
- Done by Lizahwati.
Issue closed in SCP. - 12:02 Support #8890 (Closed - End of life cycle): SCP ID :##4802##] : Invalid Swift Code for SME Bank -...
- Hafiz,Nov 29, 2018 07:12 PM:-...
- 11:57 Support #8889 (Closed - End of life cycle): SCP ID :##4800##] : IBFT Issue
- Kah Yan, Nov 30, 2018 01:16 PM:-...
- 11:53 Change #8882 (Closed - End of life cycle): SCP ID :##4797##] : CR: DuitNow Link from KFHOnline an...
- Lizahwati, Nov 27, 2018 07:24 PM:-...
- 11:49 Support #8868 (Closed - End of life cycle): SCP ID :##4787##] : Staff Fee Waiver for KFH Online S...
- Lizahwati,Nov 27, 2018 06:38 PM:-...
- 11:45 Support #8841 (Closed - End of life cycle): SCP ID :##4776##] : SMS Notification / TAC to run on ...
- Hafiz, Nov 16, 2018 11:05 AM:-...
- 10:29 Support #8806 (Closed - End of life cycle): SCP ID :##4737##] : [BVMC Access privilege isssue] - ...
- Issue closed in SCP.
- 10:27 Support #8879 (Closed - End of life cycle): SCP ID :##4794##] : WIP KFH ONLINE
- Norashikin, Dec 14, 2018 06:18 PM:-...
- 10:20 Support #8876 (Closed - End of life cycle): SCP ID :##4791##] : regenerate EPF REPORT thru unix
- Issue closed in SCP.
- 10:06 Support #8867 (Closed - End of life cycle): SCP ID :##4786##] : [KFH Online - Registeration failu...
- Issue closed in SCP.
December 11, 2018
- 16:09 Support #9010 (Closed - End of life cycle): SCP ID :##4816##] : Deskmate Update : Branch & BDC Di...
- Done by Hafiz.
Issue closed in SCP. - 10:13 Support #9010 (Closed - End of life cycle): SCP ID :##4816##] : Deskmate Update : Branch & BDC Di...
- Hi,
Kindly attend below request:
Kindly update the Deskmate directory as follows:
1) Branch Directory : To rem...
December 10, 2018
- 10:46 Support #8879 (Pending Customer Feedback): SCP ID :##4794##] : WIP KFH ONLINE
- Hafiz, Dec 4, 2018 11:59 AM:-
Hi Alen,
From our investigation, We found patches is already deploy to ESBWebServ...
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