Activity
From April 07, 2019 to May 06, 2019
May 06, 2019
- 14:56 Support #9877 (Closed - End of life cycle): SCP ID :##4933##] : VAPT Finding - Clickjacking
- Issue closed in SCP.
- 14:53 Support #9911 (Closed - End of life cycle): SCP ID :##4944##] : DESKMATE: Annual Innovation Award
- Issue closed in SCP.
- 14:53 Support #9887 (Closed - End of life cycle): SCP ID :##4937##] : Labuan FTT Missing - 8/4/2019
- Issue closed in SCP.
May 03, 2019
- 16:57 Support #9935 (Closed - End of life cycle): SCP ID :##4965##] : Deskmate Update : End of employme...
- Hi,
Kindly attend below request:
Kindly update the deskmate staff directory as follows:
1) Compliance
... - 15:12 Support #9915 (Closed - End of life cycle): SCP ID :##4948##] : Unable to Add any Bank Account as...
- Issue closed in SCP.
- 14:50 Support #9915 (Pending Customer Feedback): SCP ID :##4948##] : Unable to Add any Bank Account as ...
- Hafiz, Apr 22, 2019 11:31 AM:-
Salam Shahrul / Roslan
From our investigation. we notice power card return respo... - 10:11 Support #9934 (Closed - End of life cycle): SCP ID :##4964##] : Issues in login KFH Online
- Hi,
Kindly attend below request:-
Customer unable to login to KFH Online. Already advised him to clear the browsi... - 10:07 Support #9933 (Closed - End of life cycle): SCP ID :##4963##] : Consolidated Transaction IB Repor...
- Hi,
Kindly attend below request:
User complaint the consolidated transaction report dated 29/04/2019 not availabl... - 09:53 Change #9898 (Internal Testing): SCP ID :##4941##] : Beneficiary Country field as mandatory
- Please test in kfh_bib_bene and kfh_bib_labuan_bene
May 02, 2019
- 17:30 Support #9932 (Closed - End of life cycle): SCP ID :##4962##] : Post Deployment - Fraud Transaction
- Hi Kah Yan,
Kindly attend below request.... - 10:58 Support #9931 (Closed - End of life cycle): SCP ID :##4961##] : VAPT Findings - FPX MBO (Securit...
- Hi Hafiz,
Kindly assist below request.
Please find the attached findings item no 1. Kindly asses and revert.
...
April 30, 2019
- 17:09 Support #9930 (Closed - End of life cycle): SCP ID :##4960##] : Deskmate Update :Ahmad Faizal pro...
- Hi,
Kindly attend below request:
Kindly update Ahmad Faizal details in the deskmate as follows:
!https://suppo... - 10:11 Support #9928 (Closed - End of life cycle): SCP ID :##4958##] : IBG Recon
- Hi Hafiz,
Kindly assist to check below request....
April 29, 2019
- 16:01 Support #9927 (Closed - End of life cycle): SCP ID :##4957##] : Unable to pay bill payment and to...
- Hi,
Kindly attend below request:
Please help to check on issue to perform bill payment and top up with error enco... - 10:53 Support #9926 (Closed - End of life cycle): SCP ID :##4955##] : BVMC Report - Rentas Transaction
- Hi,
Kindly attend below request:
Please help to check on missing items/value for the CMS consolidated report.
De...
April 27, 2019
- 00:21 Support #9925 (Closed - End of life cycle): SCP ID :##4954##] : TAC not receipt
- Hi,
Kindly attend below request:
Please help to investigate on one of the customer complaint of not receiving his...
April 22, 2019
- 15:06 Support #9916 (Closed - End of life cycle): SCP ID :##4949##] : Deskmate Update : End of employme...
- Hi,
Kindly attend below request:
Kindly update the staff directory in the deskmate as follows:
To remove from ...
April 19, 2019
- 18:00 Support #9911 (Pending Customer Feedback): SCP ID :##4944##] : DESKMATE: Annual Innovation Award
- Done.
- 17:33 Support #9915 (Closed - End of life cycle): SCP ID :##4948##] : Unable to Add any Bank Account as...
- Hi,
Kindly attend below request:
We received complaint from customer he unable to add any Bank Account as Favorit...
April 17, 2019
- 17:15 Support #9911 (Closed - End of life cycle): SCP ID :##4944##] : DESKMATE: Annual Innovation Award
- Hi,
Kindly attend below request:
1. to create new folder and name it 2019, sample below
2. to create new sub fol...
April 16, 2019
- 09:39 Support #9887 (Pending Customer Feedback): SCP ID :##4937##] : Labuan FTT Missing - 8/4/2019
- Suspect due to unstable server. Already advice to restart server.
*Log snippet from nohup*
18:53:18,462 ERROR [S... - 09:29 Support #9847 (Pending Customer Feedback): SCP ID :##4919##] : Labuan FTT transaction missing
- Suspect due to unstable server as the logs for BV is missing.
Still pending on nohup logs to investigate.
April 15, 2019
- 02:53 Change #9898 (Development / Work In Progress): SCP ID :##4941##] : Beneficiary Country field as m...
- Dear Kahyan,
Kindly assist to proceed on the request and provide the timeline for the deliverable. Please find the...
April 12, 2019
- 10:23 Change #9898 (Closed - End of life cycle): SCP ID :##4941##] : Beneficiary Country field as manda...
- Hi,
Kindly attend below request:
To set Beneficiary Country field as mandatory for CMS KFHM and KFHL.
April 09, 2019
- 11:22 Support #9887 (Closed - End of life cycle): SCP ID :##4937##] : Labuan FTT Missing - 8/4/2019
- Hi,
Kindly attend below request:
We have another reported FTT missing from Corus and BVMC. The latest incident de...
April 08, 2019
- 10:35 Support #9865 (Closed - End of life cycle): SCP ID :##4926##] : Deskmate Update : End of employme...
- 10:32 Support #9865 (Pending Review): SCP ID :##4926##] : Deskmate Update : End of employment and staff...
- 09:29 Support #9855 (Closed - End of life cycle): SCP ID :##4922##] : Deskmate Update : Staff movement ...
- Issue closed in SCP.
- 09:29 Support #9846 (Closed - End of life cycle): SCP ID :##4918##] : Deskmate Update:Retail Banking Di...
- Issue closed in SCP.
- 09:28 Support #9866 (Closed - End of life cycle): SCP ID :##4927##] : Deskmate Update : End of employme...
- Issue closed in SCP.
- 09:28 Support #9865 (Closed - End of life cycle): SCP ID :##4926##] : Deskmate Update : End of employme...
- Issue closed in SCP.
- 09:27 Support #9864 (Closed - End of life cycle): SCP ID :##4925##] : Deskmate Update : Deskmate Libsha...
- Issue closed in SCP.
- 09:27 Support #9871 (Closed - End of life cycle): SCP ID :##4929##] : Deskmate Update : Corporate Banki...
- Issue closed in SCP.
- 09:22 Support #9877 (Pending Customer Feedback): SCP ID :##4933##] : VAPT Finding - Clickjacking
- Kah Yan, Apr 8, 2019 08:52 AM:-
As per discussed last Friday (5/4/2019), kindly test without port number.
The fix... - 09:21 Support #9877 (Closed - End of life cycle): SCP ID :##4933##] : VAPT Finding - Clickjacking
- Hi,
Kindly attend below request:
Please help to check on the clickjacking that has been highlighted before in VAP...
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