B - Production Support » KFH Support

October 16, 2020

17:29 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment

Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

16:33 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment

Hi,
Kindly attend below request:-
Please help to remove the following staff from directory and search button:
... Zahir Abd Latif

October 15, 2020

16:36 Support #11298 (Closed - End of life cycle): [SCP ID :##5593##] : Status shows “Pending Approval”...

Hi,
Kindly attend below request:-
Customer has approved the transaction but the status shows “Pending Approval” a... Zahir Abd Latif

October 13, 2020

16:15 Support #11265 (Closed - End of life cycle): [SCP ID :##5560##] : CORUS - Old User Receiving Noti...

Issue closed in SCP. Zahir Abd Latif

October 12, 2020

14:53 Support #11265 (Pending Customer Feedback): [SCP ID :##5560##] : CORUS - Old User Receiving Notif...

Hafiz, Sep 28, 2020 05:14 PM:-... Zahir Abd Latif

October 09, 2020

14:20 Support #11273 (Closed - End of life cycle): [SCP ID :##5568##] : CMS - UNABLE TO ACTIVATE ACCESS

Shahrulnizam, Oct 9, 2020 08:59 AM:-... Zahir Abd Latif

October 06, 2020

11:50 Support #11287 (Closed - End of life cycle): [SCP ID :##5582##] : CMS - Past Item Outstanding in ...

Hi,
Kindly attend below request:-
Please help to remove below two transactions from CMS.
Both of the transacti... Zahir Abd Latif

October 05, 2020

12:33 Support #11277 (Closed - End of life cycle): [SCP ID :##5572##] : CMS- Issue to re-upload the CS...

Issue closed in SCP. Zahir Abd Latif

12:33 Support #11276 (Closed - End of life cycle): [SCP ID :##5571##] : FPX Transaction Successful - bu...

Issue closed in SCP. Zahir Abd Latif

12:32 Support #11261 (Closed - End of life cycle): [SCP ID :##5556##] : CMS - Bulk Payment One Transact...

Issue closed in SCP. Zahir Abd Latif

October 01, 2020

16:45 Support #11261: [SCP ID :##5556##] : CMS - Bulk Payment One Transaction Failed

Hafiz, Sep 28, 2020 06:41 PM:-... Zahir Abd Latif

16:33 Support #11277 (Pending Customer Feedback): [SCP ID :##5572##] : CMS- Issue to re-upload the CSV...

Kah Yan, Sep 30, 2020 04:56 PM:-... Zahir Abd Latif

16:28 Support #11276 (Pending Customer Feedback): [SCP ID :##5571##] : FPX Transaction Successful - but...

Kah Yan, Sep 29, 2020 05:53 PM:-... Zahir Abd Latif

September 30, 2020

13:03 Support #11277 (Closed - End of life cycle): [SCP ID :##5572##] : CMS- Issue to re-upload the CS...

Hi,
Kindly attend below request:-
From Corus, the transaction looks successful, but the transaction not found i... Zahir Abd Latif

September 29, 2020

17:37 Support #11276 (Closed - End of life cycle): [SCP ID :##5571##] : FPX Transaction Successful - bu...

Hi,
Kindly attend below request:-
Kindly assist to check
FPX transaction successful at KFHOnline - account debit... Zahir Abd Latif

September 28, 2020

17:21 Support #11273 (Closed - End of life cycle): [SCP ID :##5568##] : CMS - UNABLE TO ACTIVATE ACCESS

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 25, 2020

19:00 Support #11256 (Closed - End of life cycle): [SCP ID :##5551##] : CMS IBG Transaction - Request f...

Issue closed in SCP. Zahir Abd Latif

September 24, 2020

12:01 Support #11265 (Closed - End of life cycle): [SCP ID :##5560##] : CORUS - Old User Receiving Noti...

Hi,
Kindly attend below request:-
Please help to investigate issue below:
NEW LIST OF USERS HAS BEEN UPDATED F... Zahir Abd Latif

11:08 Support #11261 (Pending Customer Feedback): [SCP ID :##5556##] : CMS - Bulk Payment One Transacti...

Hafiz, Sep 23, 2020 10:12 AM:-... Zahir Abd Latif

10:45 Support #11256 (Pending Customer Feedback): [SCP ID :##5551##] : CMS IBG Transaction - Request fo...

Hafiz, Sep 23, 2020 03:43 PM:-... Zahir Abd Latif

September 22, 2020

11:02 Support #11261 (Closed - End of life cycle): [SCP ID :##5556##] : CMS - Bulk Payment One Transact...

Hi,
Kindly attend below request:-
ID :##5556##] : CMS - Bulk Payment One Transaction Failed Zahir Abd Latif

September 21, 2020

11:29 Support #11248 (Closed - End of life cycle): [SCP ID :##5542##] : Deskmate Update : End of employ...

Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif

11:27 Support #11247 (Closed - End of life cycle): [SCP ID :##5541##] : KFH Online Unable to Perform Fo...

Issue closed in SCP. Zahir Abd Latif

September 18, 2020

21:48 Support #11256 (Closed - End of life cycle): [SCP ID :##5551##] : CMS IBG Transaction - Request f...

Hi,
Kindly attend below request:
Please help to investigate issue faced by the customer below.
Customer unable... Zahir Abd Latif

September 17, 2020

11:08 Support #11247 (Pending Customer Feedback): [SCP ID :##5541##] : KFH Online Unable to Perform For...

Hafiz, Sep 15, 2020 12:55 PM:-... Zahir Abd Latif