Activity

From October 15, 2020 to November 13, 2020

14:08 Support #11363 (Closed - End of life cycle): [SCP ID :##5639##] : Unsuccesful duitNow due to Tran...: Hi,
Kindly attend below request:-
Please help to investigate one of the Unsuccessful DuitNow transfer due Transfe... Zahir Abd Latif

12:43 Support #11361 (Closed - End of life cycle): [SCP ID :##5637##] : Duitnow Bank List - Al Rajhi an...: Hi,
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BANK LIST FOR DUITNOW - PAY TO ACCOUNT NO CONSISTS OF "NULL" WORDING IN THE MID... Zahir Abd Latif
11:45 Support #11352 (Closed - End of life cycle): [SCP ID :##5629##] : CORUS No Data Available For IBG...: Issue closed in SCP. Zahir Abd Latif

13:53 Support #11352 (Pending Customer Feedback): [SCP ID :##5629##] : CORUS No Data Available For IBG ...: Hafiz, Nov 11, 2020 12:04 PM:-... Zahir Abd Latif
13:45 Support #11351 (Closed - End of life cycle): [SCP ID :##5628##] : URGENT: Deskmate Homepage - Em...: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif

16:58 Support #11353 (Closed - End of life cycle): [SCP ID :##5630##] : KFHOnline Post Implementation I...: Hi,
Kindly attend below request:-
Please investigate on certain drop down not displayed when first click on the D... Zahir Abd Latif
15:58 Support #11352 (Closed - End of life cycle): [SCP ID :##5629##] : CORUS No Data Available For IBG...: Hi,
Kindly attend below request:-
We’ve tried to retrieved data from CORUS for IBG transaction and error occur as... Zahir Abd Latif
14:47 Support #11351 (Closed - End of life cycle): [SCP ID :##5628##] : URGENT: Deskmate Homepage - Em...: Hi,
Kindly attend below request:-
TO BE UPLOADED BEFORE 5:00pm 9 NOVEMBER 2020
!https://support.penril.net/inl... Zahir Abd Latif
12:39 Support #11350 (Closed - End of life cycle): [SCP ID :##5627##] : Inbound Validation Failed : CMS...: Hi,
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This is to formalize our request to investigate on the implementation issue tha... Zahir Abd Latif
09:46 Support #11346 (Closed - End of life cycle): [SCP ID :##5623##] : Estanding Instruction Page Error: Hi,
Kindly attend below request:-
Estanding Instruction Page return below error for all instance
Log files = \\1... Zahir Abd Latif
09:46 Support #11345 (Closed - End of life cycle): [SCP ID :##5622##] : SI Error - 11092020: Hi,
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CIB SI return error for 1 txn.
Error txnID = 202011070007855290
Tnx Detail ... Zahir Abd Latif

17:13 Support #11342 (Closed - End of life cycle): [SCP ID :##5619##] : Directory | Corporate Baking - ...: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:10 Support #11334 (Closed - End of life cycle): [SCP ID :##5617##] : Rentas Transaction not Appear i...: Issue closed in SCP. Zahir Abd Latif

15:56 Support #11334 (Pending Customer Feedback): [SCP ID :##5617##] : Rentas Transaction not Appear in...: Hafiz, Nov 4, 2020 03:22 PM:-... Zahir Abd Latif
13:59 Support #11342 (Closed - End of life cycle): [SCP ID :##5619##] : Directory | Corporate Baking - ...: Hi,
Kindly attend below request:-
Please help to amend directory for Corporate Banking and its contents as follow... Zahir Abd Latif

15:37 Support #11334 (Closed - End of life cycle): [SCP ID :##5617##] : Rentas Transaction not Appear i...: Hi,
Kindly attend below request:-
Please help to check on the failed outgoing Rentas transaction in CMS.
Custo... Zahir Abd Latif

11:18 Support #11298 (Closed - End of life cycle): [SCP ID :##5593##] : Status shows “Pending Approval”...: Hafiz, Oct 27, 2020 07:52 PM:-... Zahir Abd Latif
11:15 Support #11308 (Closed - End of life cycle): [SCP ID :##5603##] : CIB SI Error: Issue closed in SCP. Zahir Abd Latif

14:36 Support #11323 (Closed - End of life cycle): [SCP ID :##5609##] : FTT Service Currently Not Avail...: Hi,
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Customer unable to perform Foreign Telegraphic Transfer via KFH Online. Error m... Zahir Abd Latif

18:06 Support #11313 (Closed - End of life cycle): [SCP ID :##5608##] : IBG Account length changes - BA...: Hi,
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We received request from PAYNET on account length changes for BANK KERJASAMA RA... Zahir Abd Latif
11:19 Support #11308 (Pending Customer Feedback): [SCP ID :##5603##] : CIB SI Error: Hafiz, KhojaliOct 23, 2020 03:21 PM:-... Zahir Abd Latif

10:39 Support #11308 (Closed - End of life cycle): [SCP ID :##5603##] : CIB SI Error: Hi,
Kindly attend below request:-
We have 2 CIB SI with status Error. Kindly assist to check
Trxn ID
20170511... Zahir Abd Latif

11:28 Support #11287 (Closed - End of life cycle): [SCP ID :##5582##] : CMS - Past Item Outstanding in ...: Sufian, Oct 19, 2020 10:25 AM:-... Zahir Abd Latif
10:04 Support #11298 (Pending Customer Feedback): [SCP ID :##5593##] : Status shows “Pending Approval” ...: Hafiz, Oct 16, 2020 05:43 PM:-... Zahir Abd Latif

17:29 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment: Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif
16:33 Support #11300 (Closed - End of life cycle): [SCP ID :##5595##] : DESKMATE: End of Employment: Hi,
Kindly attend below request:-
Please help to remove the following staff from directory and search button:
... Zahir Abd Latif

16:36 Support #11298 (Closed - End of life cycle): [SCP ID :##5593##] : Status shows “Pending Approval”...: Hi,
Kindly attend below request:-
Customer has approved the transaction but the status shows “Pending Approval” a... Zahir Abd Latif

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