Activity

From April 02, 2021 to May 01, 2021

11:01 Support #11728 (Closed - End of life cycle): [SCP ID :##5839##] : Directory Update - Treasury: Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to add Azmi under TREASURY bef... Zahir Abd Latif
10:38 Support #11727 (Closed - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit: Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to remove the sub-department u... Zahir Abd Latif
10:38 Support #11726 (Closed - End of life cycle): [SCP ID :##5837##] : Directory Update - Resigned Staff: Hi,
Kindly attend below request:-
Please remove the following staff from directory and search buttin:
EID Empl... Zahir Abd Latif

16:13 Support #11725 (Closed - End of life cycle): [SCP ID :##5836##] : Super ID Password - CORUS Labuan: Hi,
Kindly attend below request:-
request for SuperID password for Corus Labuan due to all ITUPA ID was locked . Zahir Abd Latif

14:19 Support #11669 (Closed - End of life cycle): [SCP ID :##5829##] : Deskmate Update : End of employ...: Hi,
Kindly attend below request:-
Please remove Norashikin bin Mohd Kassim Immediately from the deskmate staff di... Zahir Abd Latif

17:19 Support #11665 (Closed - End of life cycle): [SCP ID :##5826##] : Unable to Receive SMS TAC - For...: Hi,
Kindly attend below request:-
Please help to check on the issue foreign mobile numbers unable to receive TAC ... Zahir Abd Latif
15:06 Support #11643 (Closed - End of life cycle): [SCP D :##5819##] : Directory Update - Finance, Shar...: Done by Kah Yan as per request.
Verified ok by user.
Issue closed in SCP.
Zahir Abd Latif
10:42 Support #11642 (Closed - End of life cycle): [SCP ID :##5818##] : KFHOnline Unable to Perform Dui...: Sufian, Apr 9, 2021 11:54 PM:-... Zahir Abd Latif
10:41 Support #11641 (Pending Customer Feedback): [SCP ID :##5817##] : KFHOnline Unable to Reset Passwo...: Kah Yan, Apr 10, 2021 04:41 PM:-... Zahir Abd Latif
10:38 Support #11640 (Pending Customer Feedback): [SCP ID :##5816##] : CMS Unable to Reset Password [DR...: Kah Yan,Apr 12, 2021 09:47 AM:-... Zahir Abd Latif

15:56 Support #11662 (Closed - End of life cycle): [SCP D :##5825##] : Login Error Reason: Hi,
Kindly attend below request:-
Kindly help to furnish the info on the login error listed in the attached file ... Zahir Abd Latif

16:41 Support #11643 (Closed - End of life cycle): [SCP D :##5819##] : Directory Update - Finance, Shar...: Hi,
Kindly attend below request:-
Finance: Please refer attached file
Shariah: Please refer attached file
L... Zahir Abd Latif

17:03 Support #11642 (Closed - End of life cycle): [SCP ID :##5818##] : KFHOnline Unable to Perform Dui...: Hi,
Kindly attend below request:-
One of our customer informed that they not able to perform the Duitnow fund tra... Zahir Abd Latif
16:45 Support #11641 (Closed - End of life cycle): [SCP ID :##5817##] : KFHOnline Unable to Reset Passw...: Hi,
Kindly attend below request:-
Customers are unable to reset password due to error message : Error while perfo... Zahir Abd Latif
16:35 Support #11640 (Closed - End of life cycle): [SCP ID :##5816##] : CMS Unable to Reset Password [D...: Hi,
Kindly attend below request:-
Please help to check issue customer unable to reset password for CMS access.
B... Zahir Abd Latif
16:27 Support #11639 (Closed - End of life cycle): [SCP ID :##5815##] : Directory Update - Risk Management: Hi,
Kindly attend below request:-
lease proceed with the following updates:
1. Rename and delete units name as... Zahir Abd Latif

10:43 Support #11636 (Closed - End of life cycle): [SCP ID :##5812##] : CMS | No Password Checking - UP...: Hi,
Kindly attend below request:-
Customer has complained that she is able to access Cash Management Solutions wi... Zahir Abd Latif

10:22 Support #11563 (Closed - End of life cycle): [SCP ID :##5773##] : Unable to Receive TAC SMS: Kah Yan, Mar 4, 2021 09:40 AM:-... Zahir Abd Latif

14:06 Support #11635 (Closed - End of life cycle): [SCP ID :##5811##] : kfhib13 - server amber light: Hi,
Kindly attend below request:-
Reported kfhib13 flash light prompted.
Server still up.
explorer file as att... Zahir Abd Latif
13:58 Support #11634 (Closed - End of life cycle): [SCP ID :##5810##] : kfhib14 - server down: Hi,
Kindly attend below request:-
DR Application server (kfhib14) flashed light prompt and unable to boot up.
U... Zahir Abd Latif

11:45 Support #11631 (Closed - End of life cycle): [SCP ID :##5809##] : Blank EPF Report: Hi,
Kindly attend below request:-
Please help to check on the blank EPF report issue.
Whenever there is data on ... Zahir Abd Latif

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