Activity

From April 23, 2021 to May 22, 2021

11:34 Support #11823 (Pending Customer Feedback): [SCP ID :##5860##] : Directory Update - Resigned Staf...: Done removed. Waiting for user to verify. Lizahwati Basirun
11:02 Support #11824 (Closed - End of life cycle): [SCP ID :##5861##] : TAC verification during login f...: Hi,
Kindly attend below request:-
Kindly investigate on TAC verification prompted during login for regularly used... Zahir Abd Latif
10:59 Support #11823 (Closed - End of life cycle): [SCP ID :##5860##] : Directory Update - Resigned Sta...: Hi,
Kindly attend below request:-
Please remove Noreeta Mohd Nor from Legal Directory and search button today.
Zahir Abd Latif

16:15 Support #11816 (Closed - End of life cycle): [SCP ID :##5856##] : Unable to Re-Print SI Jompay Tr...: Hi,
Kindly attend below request:-
Please add print receipt function for SI open Jompay Zahir Abd Latif
09:37 Support #11810 (Development / Work In Progress): [SCP ID :##5854##] : Unable to Re-Print Receipt ...: Yap Kah Yan
09:36 Support #11813 (Pending Customer Feedback): [SCP ID :##5855##] : TAC not Receive - Klinik Cabang ...: Root Cause:
No result from CORE
Solution:
KFH to check in CORE if mobile number is updated
PhoenixTPIReques... Yap Kah Yan

18:18 Support #11813 (Closed - End of life cycle): [SCP ID :##5855##] : TAC not Receive - Klinik Cabang...: Hi,
Kindly attend below request:-
Customer complained that he unable to receive SMS TAC for change the KFHOnline ... Zahir Abd Latif
17:50 Support #11810 (Closed - End of life cycle): [SCP ID :##5854##] : Unable to Re-Print Receipt from...: Hi,
Kindly attend below request:-
Please help to check why one of our user unable to re-print SI transaction hist... Zahir Abd Latif

15:52 Support #11803 (Closed - End of life cycle): [SCP ID :##5853##] : SI Deletion - Receive Wrong TAC...: Hi,
Kindly attend below request:-
One of our customer facing problem to delete her SI record.
She had done 3 sce... Zahir Abd Latif
14:55 Support #11802 (Closed - End of life cycle): [SCP ID :##5852##] : kfhib06 amber light prompted: Hi,
Kindly attend below request:-
We want to report one of our Sun T2000 server prompted amber light.
Refer to a... Zahir Abd Latif

12:08 Support #11797 (Closed - End of life cycle): [SCP D :##5850##] : Deskmate Update : DOA Bankwide: Hi,
Kindly attend below request:-
Please replace the DOA Bankwide with the latest one as follows:
File name : ... Zahir Abd Latif
10:46 Support #11795 (Closed - End of life cycle): [SCP ID :##5849##] : Directory Update - Retail Banking: Hi,
Kindly attend below request:-
Please proceed with the following change urgently:
1. to restructure the dep... Zahir Abd Latif

10:53 Support #11748 (Closed - End of life cycle): [SCP ID :##5844##] : Directory Update - Corporate B...: Done by Kah Yan as per request.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:53 Support #11747 (Closed - End of life cycle): [SCP ID :##5843##] : Directory Update - Company Secr...: Done by Kah Yan as per request.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:06 Support #11768 (Closed - End of life cycle): [SCP ID :##5847##] : Select query for IBG ( corus re...: Hi,
Kindly attend below request:-
Can we have the select query for below reports in Corus?
IBG Originating Tra... Zahir Abd Latif

12:23 Support #11761 (Closed - End of life cycle): [SCP ID :##5846##] : Directory Update - Operations: Hi,
Kindly attend below request:-
Please help to proceed with the following:
1. amend staff details as attache... Zahir Abd Latif

11:35 Support #11596 (Closed - End of life cycle): [SCP ID :##5787##] : BVMC User , Role & Qualifier: Issue closed in SCP. Zahir Abd Latif
11:34 Support #11725 (Closed - End of life cycle): [SCP ID :##5836##] : Super ID Password - CORUS Labuan: Issue closed in SCP. Zahir Abd Latif
11:32 Support #11748 (Closed - End of life cycle): [SCP ID :##5844##] : Directory Update - Corporate B...: Hi,
Kindly attend below request:-
Please proceed to update staff photo, all saved in \\10.20.8.132\share doc\Azli... Zahir Abd Latif
11:27 Support #11747 (Closed - End of life cycle): [SCP ID :##5843##] : Directory Update - Company Secr...: Hi,
Kindly attend below request:-
Please proceed with the following updates:
1. To add Amirah Najwa in the lis... Zahir Abd Latif

15:07 Support #11727 (Closed - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit: Zahir Abd Latif
15:06 Support #11728 (Closed - End of life cycle): [SCP ID :##5839##] : Directory Update - Treasury: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
15:06 Support #11727 (Rejected - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
15:06 Support #11726 (Closed - End of life cycle): [SCP ID :##5837##] : Directory Update - Resigned Staff: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
15:03 Support #11725 (Pending Customer Feedback): [SCP ID :##5836##] : Super ID Password - CORUS Labuan: Hafiz, Apr 28, 2021 12:02 PM:-... Zahir Abd Latif
14:59 Support #11598 (Closed - End of life cycle): [SCP D :##5789##] : Corus: Hafiz, Mar 25, 2021 11:58 AM:-... Zahir Abd Latif
14:57 Support #11596 (Pending Customer Feedback): [SCP ID :##5787##] : BVMC User , Role & Qualifier: Hafiz, Apr 2, 2021 11:26 AM:-... Zahir Abd Latif

11:01 Support #11728 (Closed - End of life cycle): [SCP ID :##5839##] : Directory Update - Treasury: Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to add Azmi under TREASURY bef... Zahir Abd Latif
10:38 Support #11727 (Closed - End of life cycle): [SCP ID :##5838##] : Directory Update - Audit: Hi,
Kindly attend below request:-
Please proceed with the following changes:
1. to remove the sub-department u... Zahir Abd Latif
10:38 Support #11726 (Closed - End of life cycle): [SCP ID :##5837##] : Directory Update - Resigned Staff: Hi,
Kindly attend below request:-
Please remove the following staff from directory and search buttin:
EID Empl... Zahir Abd Latif

16:13 Support #11725 (Closed - End of life cycle): [SCP ID :##5836##] : Super ID Password - CORUS Labuan: Hi,
Kindly attend below request:-
request for SuperID password for Corus Labuan due to all ITUPA ID was locked . Zahir Abd Latif

09:32 Support #11696 (Pending Customer Feedback): [SCP ID :##5833##] : KFH Malaysia Buzz : April: Done. Pending KFH feedback. Lizahwati Basirun

14:44 Support #11665 (Closed - End of life cycle): [SCP ID :##5826##] : Unable to Receive SMS TAC - For...: Issue closed in SCP. Zahir Abd Latif
14:44 Support #11662 (Closed - End of life cycle): [SCP D :##5825##] : Login Error Reason: Issue closed in SCP. Zahir Abd Latif
14:43 Support #11636 (Closed - End of life cycle): [SCP ID :##5812##] : CMS | No Password Checking - UP...: Issue closed in SCP. Zahir Abd Latif

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