B - Production Support » KFH Support

October 26, 2021

14:37 Change #12458 (Dropped-End of life cycle): [SCP ID :##6011##] : DuitNow 140 Sender Name

Hi,
Kindly attend below request:-
As discussed previously on DuitNow 140 sender name , IB should send up to 140 s... Zahir Abd Latif

October 25, 2021

15:13 Support #12438 (Work Completed-End life cycle): [SCP ID :##6010##] : KFHMB Buzz - October

Hi,
Kindly attend below request:-
Kindly upload the Obtober issue of KFHMB Buzz in the deskmate as follows:
Fi... Zahir Abd Latif

October 21, 2021

09:41 Support #12410 (Closed - End of life cycle): [SCP ID :##6006##] : Unsuccessful SI Transaction

Zahir Abd Latif

09:40 Support #12410: [SCP ID :##6006##] : Unsuccessful SI Transaction

Kah Yan, Oct 18, 2021:-... Zahir Abd Latif

09:39 Support #12409 (Closed - End of life cycle): [SCP ID :##6005##] : Unable to receive TAC SNS - Err...

Issue closed in SCP. Zahir Abd Latif

October 20, 2021

14:45 Change #12391: [SCP ID :##5998##] : ICM Online

Dear Kahyan,
Kindly assist to prepare the SOW for this Change Request. Should you need any further clarification, ... Lizahwati Basirun

October 18, 2021

09:25 Support #12410 (Pending Customer Feedback): [SCP ID :##6006##] : Unsuccessful SI Transaction

Kah Yan, Oct 15, 2021:-... Zahir Abd Latif

09:22 Support #12409 (Pending Customer Feedback): [SCP ID :##6005##] : Unable to receive TAC SNS - Erro...

Kah Yan, Oct 15, 2021:-... Zahir Abd Latif

October 15, 2021

14:26 Support #12410 (Closed - End of life cycle): [SCP ID :##6006##] : Unsuccessful SI Transaction

Hi,
Kindly attend below request:-
We received complaint from staff to enquire on the unsuccessful SI performed on... Zahir Abd Latif

14:23 Support #12409 (Closed - End of life cycle): [SCP ID :##6005##] : Unable to receive TAC SNS - Err...

Hi,
Kindly attend below request:-
Please help to check on this issue.
Customer tried to reset here password.
Af... Zahir Abd Latif

October 13, 2021

11:45 Support #12399 (Closed - End of life cycle): [SCP ID :##6002##] : IBG Logs / Report

Hi,
Kindly attend below request:-
Kindly help to provide the report name / db table / log where below details can... Zahir Abd Latif

October 08, 2021

16:57 Support #12348 (Pending Customer Feedback): [SCP ID :##5986##] : CMS Physical Token

Quotation provided on 06/10/2021. Pending KFH feedback. Lizahwati Basirun

16:27 Change #12391 (Closed - End of life cycle): [SCP ID :##5998##] : ICM Online

Hi,
Kindly attend below request:-
ICM Online requirement as per attached CR. Zahir Abd Latif

October 07, 2021

10:59 Support #12353 (Closed - End of life cycle): [SCP ID :##5987##] : Your are Not Assisgned to any S...

Issue closed in SCP. Zahir Abd Latif

October 05, 2021

16:19 Support #12338 (Closed - End of life cycle): [SCP ID :##5981##] : IBG OFI W3 NOT PROCESSED

Hafiz, Sep 17, 2021:-... Zahir Abd Latif

16:15 Support #12281 (Closed - End of life cycle): [SCP ID :##5969##] : Deskmate Update : New Hire Upd...

Done by Hafiz as per request.
Issue already closed in SCP. Zahir Abd Latif

16:13 Support #12373 (Closed - End of life cycle): [SCP ID :##5993##] : Deskmate Update : End of employ...

Done by Kah Yan Yan as per request.
Issue closed in SCP. Zahir Abd Latif

16:10 Support #12368 (Closed - End of life cycle): [SCP ID :##5990##] : KFH Malaysia BUZZ

Done by Hafiz as per request.
Verified and confirm in order by Azli.
Issue closed in SCP. Zahir Abd Latif

16:08 Support #12353 (Pending Customer Feedback): [SCP ID :##5987##] : Your are Not Assisgned to any Se...

Kah Yan, Oct 2, 2021:-... Zahir Abd Latif

October 01, 2021

15:23 Support #12373 (Closed - End of life cycle): [SCP ID :##5993##] : Deskmate Update : End of employ...

Hi,
Kindly attend below request:-
Please remove the following staff from the Deskmate staff directory.
No.
... Zahir Abd Latif

September 29, 2021

15:09 Support #12371 (Closed - End of life cycle): [SCP ID :##5991##] : KFHOnline DR readiness - 11/Oct...

Hi,
Kindly attend below request:-
1. 1) KFHOnline DR on 11/Oct/2021 – standby onsite/offsite
2. 2) T... Zahir Abd Latif

September 28, 2021

12:11 Support #12368 (Closed - End of life cycle): [SCP ID :##5990##] : KFH Malaysia BUZZ

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 27, 2021

08:57 Support #12348 (Development / Work In Progress): [SCP ID :##5986##] : CMS Physical Token

Pending Tina to provide the quotation that approve by Mr Koh Lizahwati Basirun

08:55 Enhancement #11556 (Closed - End of life cycle): [SCP ID :##5765##] : IBG Enhancement

Successfully migrated to production on 23/09/2021 11.30pm. Lizahwati Basirun