Activity
From May 15, 2022 to June 13, 2022
June 13, 2022
- 11:41 Support #13057 (Closed - End of life cycle): [SCP ID :##6312##] : Directory Update: Retail Bankin...
- Hi Mr Hafiz,
Kindly attend below request....
June 10, 2022
- 06:30 Support #13056 (Closed - End of life cycle): [SCP ID :##6311##] : UNABLE TO RESET PASSWORD - CMS
- Hi,
Kindly attend below request:-
Customer is unable to reset the password after keyed in the secure pass pin...
June 08, 2022
- 16:21 Support #13044 (Closed - End of life cycle): [SCP ID :##6299##] : Directory Update as at 3 June 2022
- Done by Hafiz.
Issue closed in SCP. - 16:20 Support #13043 (Closed - End of life cycle): [SCP ID :##6298##] : Directory Update as at 31 May 2022
- Done by Hafiz.
Issue closed in SCP.
June 07, 2022
- 11:01 Support #13047 (Closed - End of life cycle): [SCP ID :##6302##] : TAC No Receive
- Hi,
Kindly attend below request:-
Customer did not receive TAC even though we have flagged her mobile number in B... - 10:59 Support #13046 (Closed - End of life cycle): [SCP ID :##6301##] : UNABLE TO LOGIN TO KFH ONLINE D...
- Hi,
Kindly attend below request:-
Customer is complaining that he is unable to login to KFH Online due to wrong p...
June 03, 2022
- 10:39 Support #13044 (Closed - End of life cycle): [SCP ID :##6299##] : Directory Update as at 3 June 2022
- Hi,
Kindly attend below request:-
Please proceed with the following update for these 2 staff:
!https://support... - 10:33 Support #13043 (Closed - End of life cycle): [SCP ID :##6298##] : Directory Update as at 31 May 2022
- Hi,
Kindly attend below request:-
Please help to proceed with the following upload/update in Deskmate:
INTERNA...
June 02, 2022
- 16:14 Support #13042 (Closed - End of life cycle): [SCP ID :##6297##] : Directory Update: Staff Relocat...
- Hi,
Kindly attend below request:-
Please help to update all HR's staff location from L22 Menara Prestige to L25 M... - 09:34 Support #13019 (Closed - End of life cycle): [SCP ID :##6285##] : Deskmate Staff Directory : Staf...
- Done by Hafiz.
Issue closed in SCP.
May 31, 2022
- 13:24 Support #13037 (Closed - End of life cycle): [SCP ID :##6293##] : URGENT - Effective 1 June 2022 ...
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP. - 12:58 Support #13038 (Closed - End of life cycle): [SCP ID :##6294##] : URGENT: BUZZ http://deskmate.kf...
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP. - 10:10 Support #13038 (Closed - End of life cycle): [SCP ID :##6294##] : URGENT: BUZZ http://deskmate.kf...
- Hi,
Kindly attend below request:-
Please help to upload the latest Buzz before lunch today, file attached (KFHMB ...
May 30, 2022
- 17:23 Support #13037 (Closed - End of life cycle): [SCP ID :##6293##] : URGENT - Effective 1 June 2022 ...
- Hi,
Kindly attend below request:-
Please help to proceed with the following changes:
1. Gary Oh Chee Ming Acti...
May 25, 2022
- 14:39 Support #13031 (Closed - End of life cycle): [SCP ID :##6289##] : SMS Pin Number Invalid
- Hi,
Kindly attend below request:-
Customer complaint that he unable to reset his password for CMS account, due to...
May 23, 2022
- 17:13 Support #13025 (Closed - End of life cycle): [SCP ID :##6287##] : KFH MySecure Activation Issue
- Hi,
Kindly attend below request:-
Customer unable to activate KFH MySecure due to unresponsive page.
He h...
May 19, 2022
- 17:05 Support #13019 (Closed - End of life cycle): [SCP ID :##6285##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please remove the following staff from deskmate staff directory.
No.
Staf...
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