Activity

From June 05, 2022 to July 04, 2022

10:01 Support #13077 (Pending Customer Feedback): [SCP ID :##6327##] : IBG OFI W1 Script: Hafiz, Jun 27, 2022:-... Zahir Abd Latif
09:56 Support #13047 (Closed - End of life cycle): [SCP ID :##6302##] : TAC No Receive: Issue closed in SCP. Zahir Abd Latif
09:55 Support #13075 (Closed - End of life cycle): [SCP ID :##6325##] : VAPT Finding - IBG: Issue closed in SCP. Zahir Abd Latif
09:54 Support #13069 (Closed - End of life cycle): [SCP ID :##6319##] : Auto Log Out Setting: Issue closed in SCP. Zahir Abd Latif
09:52 Support #13031 (Closed - End of life cycle): [SCP ID :##6289##] : SMS Pin Number Invalid: Issue closed in SCP. Zahir Abd Latif

11:19 Support #13086 (Closed - End of life cycle): [SCP ID :##6337##] : IBG Issue: Hi,
Kindly attend below request:-
Need your urgent attention to investigate on below issue.
One of our customer ... Zahir Abd Latif

17:39 Support #13075 (Pending Customer Feedback): [SCP ID :##6325##] : VAPT Finding - IBG: Hafiz, Jun 24, 2022:-... Zahir Abd Latif
17:32 Support #13069 (Pending Customer Feedback): [SCP ID :##6319##] : Auto Log Out Setting: Hafiz, Jun 21, 2022:-... Zahir Abd Latif
17:16 Support #13031 (Pending Customer Feedback): [SCP ID :##6289##] : SMS Pin Number Invalid: Hafiz, Jun 1, 2022:-... Zahir Abd Latif
17:09 Support #12858 (Closed - End of life cycle): [SCP ID :##6193##] : KFH CMS Login Failure: Hafiz, Jun 27, 2022:-... Zahir Abd Latif
17:06 Support #13084 (Closed - End of life cycle): [SCP ID :##6334##] : Deskmate Staff Directory : Staf...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
17:05 Support #13076 (Closed - End of life cycle): [SCP ID :##6326##] : Directory Update: Compliance D...: Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
11:10 Support #13085 (Closed - End of life cycle): [SCP ID :##6335##] : DuitNow Error Message: Hi,
Kindly attend below request:-
We have few incident whereby customer's account has been debited for DuitNow tr... Zahir Abd Latif
09:23 Support #13084 (Closed - End of life cycle): [SCP ID :##6334##] : Deskmate Staff Directory : Staf...: Hi,
Kindly attend below request:-
Please remove the following staff from the deskmate staff directory as follows:... Zahir Abd Latif

14:34 Support #13082 (Closed - End of life cycle): [SCP ID :##6332##] : Deskmate : BUzz June issue and ...: Hi,
Kindly attend below request:-
please update the deskmate as follows:
1) Buzz KFHMB June issue
2) New H... Zahir Abd Latif
11:03 Support #13077 (Closed - End of life cycle): [SCP ID :##6327##] : IBG OFI W1 Script: Hi,
Kindly attend below request:-
Kindly assist to prepare script to update all OFI transaction with R status in ... Zahir Abd Latif

17:05 Support #13076 (Closed - End of life cycle): [SCP ID :##6326##] : Directory Update: Compliance D...: Hi,
Kindly attend below request:-
Please help to proceed with the following changes:
1. Rename the deportmen... Zahir Abd Latif

17:54 Support #13075 (Closed - End of life cycle): [SCP ID :##6325##] : VAPT Finding - IBG: Hi,
Kindly attend below request:-
Upon scanning performed by IT team, there is deprecated TLS/SSL version found i... Zahir Abd Latif

18:01 Support #13056 (Closed - End of life cycle): [SCP ID :##6311##] : UNABLE TO RESET PASSWORD - CMS: Issue closed in SCP. Zahir Abd Latif
18:00 Support #13046 (Closed - End of life cycle): [SCP ID :##6301##] : UNABLE TO LOGIN TO KFH ONLINE D...: Issue closed in SCP. Zahir Abd Latif
17:59 Support #12952 (Closed - End of life cycle): [SCP ID :##6260##] : Alert on IBG RFI is failing: Hafiz, Jun 14, 2022:-... Zahir Abd Latif
12:27 Support #13069 (Closed - End of life cycle): [SCP ID :##6319##] : Auto Log Out Setting: Hi,
Kindly attend below request:-
Please confirm if Corus and BVMC will auto log out after reaching the pre-defin... Zahir Abd Latif

10:49 Support #13060 (Closed - End of life cycle): [SCP ID :##6315##] : CMS Approver Unable to Approve ...: Sufian,Jun 17, 2022:-
Please close this issue. User confirmed that the issue had been resolved.
Issue closed in... Zahir Abd Latif
10:46 Support #13060 (Closed - End of life cycle): [SCP ID :##6315##] : CMS Approver Unable to Approve ...: Hi,
Kindly attend below request:-
Below email refers.

Staff unable to access CMS.

The error messa... Zahir Abd Latif

06:30 Support #13056 (Closed - End of life cycle): [SCP ID :##6311##] : UNABLE TO RESET PASSWORD - CMS: Hi,
Kindly attend below request:-
Customer is unable to reset the password after keyed in the secure pass pin... Zahir Abd Latif

16:21 Support #13044 (Closed - End of life cycle): [SCP ID :##6299##] : Directory Update as at 3 June 2022: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
16:20 Support #13043 (Closed - End of life cycle): [SCP ID :##6298##] : Directory Update as at 31 May 2022: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

11:01 Support #13047 (Closed - End of life cycle): [SCP ID :##6302##] : TAC No Receive: Hi,
Kindly attend below request:-
Customer did not receive TAC even though we have flagged her mobile number in B... Zahir Abd Latif
10:59 Support #13046 (Closed - End of life cycle): [SCP ID :##6301##] : UNABLE TO LOGIN TO KFH ONLINE D...: Hi,
Kindly attend below request:-
Customer is complaining that he is unable to login to KFH Online due to wrong p... Zahir Abd Latif

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