B - Production Support » Maybank Support » Maybank RCAS Support

May 22, 2015

14:57 Support #5324 (Development / Work In Progress): [SCP ID :##2673##] : 20150519/PROD/RCAS/Token Cov...

Zahir Abd Latif

14:56 Support #5322 (Development / Work In Progress): [SCP ID :##2671##] : Not able to retrieve record ...

Zahir Abd Latif

10:04 Support #5323 (Pending Customer Feedback): [SCP ID :##2672##] : Primary State not showing the rig...

Root Cause:
Primary State is tied to user not tied to company.
RCAS and RCMS from screen shot is a different user ... Stephanie Sufrapto

May 21, 2015

11:27 Support #5324 (Closed - End of life cycle): [SCP ID :##2673##] : 20150519/PROD/RCAS/Token Cover L...

Hi,
Kindly attend below request:... Zahir Abd Latif

May 20, 2015

14:59 Support #5323: [SCP ID :##2672##] : Primary State not showing the right value.

Hi Wei Kuan,
No screen shot or file attached in the email.
Thanks. Zahir Abd Latif

14:56 Support #5323: [SCP ID :##2672##] : Primary State not showing the right value.

Hi Zahir,
Did customer attached with the screen shot, or is there any screen shot in the email? Ong Wei Kuan

14:47 Support #5323 (Closed - End of life cycle): [SCP ID :##2672##] : Primary State not showing the ri...

Hi,
Kindly attend below request:... Zahir Abd Latif

14:31 Support #5322 (Closed - End of life cycle): [SCP ID :##2671##] : Not able to retrieve record via ...

Hi,
Kindly attend below request:... Zahir Abd Latif

April 30, 2015

18:14 Support #5293 (Closed - End of life cycle): [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

Issue closed in SCP. Zahir Abd Latif

12:08 Support #5293: [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

Hi Zahir,
Please assist to close this issue at our end. TQ. Ong Wei Kuan

April 29, 2015

20:16 Support #5293: [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

Root cause : connection refused to HSM
Remarks :
-Customer claimed that after server restarted, login issue was r... Ong Wei Kuan

17:36 Support #5293 (Pending Customer Feedback): [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

Zahir Abd Latif

16:55 Support #5293: [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

User Restart the Glassfish and able to sign in Stephanie Sufrapto

11:09 Support #5293 (Closed - End of life cycle): [SCP ID :##2653##] : MPI - PASSWORD ISSUE.

Hi,
Kindly attend below request:... Zahir Abd Latif

April 28, 2015

11:43 Support #5279 (Closed - End of life cycle): [SCP ID :##2642##] : RE: E2E Alert - RCAS (22/4/2015)

Issue closed in SCP.
Refer email :- Re: [Request ID :##2642##] : RE: E2E Alert - RCAS (22/4/2015) Zahir Abd Latif

April 27, 2015

17:23 Support #5279 (Pending Customer Feedback): [SCP ID :##2642##] : RE: E2E Alert - RCAS (22/4/2015)

Ong Wei Kuan