B - Production Support » Maybank Support » Maybank RCAS Support

July 24, 2018

16:15 Support #8710 (Work Completed-End life cycle): SCP ID :##4653##] : User Linking

Issue: Assign the user to wrong provider. Try to connect to Singapore but the data connected to Malaysia.
Solution... Stephanie Sufrapto

10:47 Support #8640 (Closed - End of life cycle): SCP ID :##4613##] : 20180611/Prod/RCMS/MY/MYDRBHIC/un...

m2e.mysupport, Jul 17, 2018 09:45 AM:-... Zahir Abd Latif

July 23, 2018

11:38 Support #8702 (Closed - End of life cycle): SCP ID :##4646##] : CMS/PGEO unable to login

Noted. Issue closed in SCP. Zahir Abd Latif

11:33 Support #8702: SCP ID :##4646##] : CMS/PGEO unable to login

Hi Zahir,
Saadah contact me and said the user has able to login.
Kindly help to close this issue.
Thank you Stephanie Sufrapto

July 20, 2018

15:01 Support #8710 (Work Completed-End life cycle): SCP ID :##4653##] : User Linking

Hi,
Kindly attend below request:-
please help to check why we return error code 51 when we invoke the token authe... Zahir Abd Latif

July 18, 2018

10:24 Support #8702 (Closed - End of life cycle): SCP ID :##4646##] : CMS/PGEO unable to login

Hi,
Kindly attend below request:-
Client unable to login due to error ( invalid username or password or Org ID) .... Zahir Abd Latif

July 11, 2018

15:54 Support #8640 (Pending Prod Deployment): SCP ID :##4613##] : 20180611/Prod/RCMS/MY/MYDRBHIC/unabl...

Issue caused there is some data not complete when create this user. We not sure what is the cause of this since the u... Stephanie Sufrapto

June 28, 2018

14:59 Support #8640 (Closed - End of life cycle): SCP ID :##4613##] : 20180611/Prod/RCMS/MY/MYDRBHIC/un...

Hi,
Kindly attend below request:-
From the investigation it’s found that RCAS respond to RCMS with code 10.
B... Zahir Abd Latif